Net Promoter Score Channel
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London Net Promoter Conference 2011
NetPromoterScore
299 views
The official Net Promoter Conference series showcases loyalty experts and industry practitioners who are using Net Promoter to transform their business. Produced by Satmetr...
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Net Promoter Certification
NetPromoterScore
434 views
Watch this short introduction on the official Net Promoter Associate Certification.
Check out the upcoming courses @ http://www.netpromoter.com/training/index.jsp
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Miami Net Promoter Conference Introduction by Satmetrix CEO, Richard Owen
NetPromoterScore
243 views
Join us in Miami Beach, February 3-4 and hear Net Promoter innovations, insights, and best-practices from companies such as Dell, 1-800-GOT-JUNK?, Chick-fil-A, Intuit, Medt...
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Satmetrix Net Promoter Conference Miami
NetPromoterScore
861 views
Check out this taster animation for a fun view of how the Miami Net Promoter conference can help.
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Why Do People Love Net Promoter?
NetPromoterScore
2,111 views
Delegates and guest speakers at the 2010 London Net Promoter conference share their views on Net Promoter in this short video.
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Misys Banking Compensates Employees on Net Promoter
NetPromoterScore
64 views
Guy Warren, EVP and General Manager, reveals how Misys motivates employees to rally around the customer experience and Net Promoter®. (Recorded at the 2009 Net Promoter Con...
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ING - Net Promoter Benefits and Key Learnings
NetPromoterScore
336 views
ING Global Head of Marketing Isabelle Conner on the benefits of Net Promoter and key learnings from their ongoing journey to improve the customer experience. (Recorded at 2...
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Lenovo Uses Net Promoter to Delight Customers
NetPromoterScore
192 views
Chris Askew, SVP Worldwide Services at Lenovo, emphasizes the importance and benefits of delighting, rather than merely satisfying, customers. (Recorded at 2009 Net Promote...
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Virgin Media Net Promoter Program Results
NetPromoterScore
536 views
At the 2009 Net Promoter Conference, Virgin Media CEO Neil Berkett shares the benefits his organization has seen since implementing Net Promoter, including improved financi...
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Experts Speak Out on Customer Loyalty
NetPromoterScore
1,416 views
Fred Reichheld, author of The Ultimate Question, and Brad Smith, CEO of software provider Intuit discuss customer loyalty at the last Net Promoter Conference in San Francis...
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