National Relay Service
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Business leaders and the National Relay Service
NationalRelayService
29 views
Senior managers at the St George and Commonwealth banks explain why being Relay Service friendly is important for their organisations.
And Suzanne Colbert from the Aust...
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True stories about hearing impairment - Murph
NationalRelayService
14 views
Although he had some hearing loss as a child, Murph became almost totally deaf with age. This meant his wife Jen had to make all the phone calls -- ring his friends and sta...
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True stories about hearing impairment - Murph
NationalRelayService
18 views
Although he had some hearing loss as a child, Murph became almost totally deaf with age. This meant his wife Jen had to make all the phone calls -- ring his friends and sta...
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Lynn's story
NationalRelayService
29 views
Lynn was a successful social worker until, in her 40s, she lost her hearing and her world fell apart. Lynn eventually discovered the National Relay Service which has allowe...
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Bill's story
NationalRelayService
23 views
Aged in his eighties, Bill had always enjoyed good hearing - until he went deaf almost overnight. Bill's dramatic hearing loss coincided with his wife's hospitalisation, re...
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Receiving relay calls: a guide for businesses and contact centres
NationalRelayService
350 views
A video guide for business on receiving calls from National Relay Service users. Covers what the NRS is, how a relay call works, tips for managing a call and privacy issues...
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Murph's story
NationalRelayService
163 views
After a bout of meningitis when he was two, Murph lost some of his hearing. Then as he aged he became almost entirely deaf. This meant his wife Jen had to make all the phon...
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Message from users of the National Relay Service
NationalRelayService
287 views
Actual users of the National Relay Service send a short message to the staff of contact call centres. The message asks call centre staff to remember that from time to time...
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Quiet Signs of Love - Bethany Interview
NationalRelayService
8,660 views
Cast interview with lead actress Bethany Robinson. Quiet Signs of Love is a short film providing a window into the world of deafness and shows the important role the Nation...
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Quiet Signs of Love - Part 2
NationalRelayService
32,243 views
Part 2 of 2. Quiet Signs of Love is a short film providing a window into the world of deafness and shows the important role the National Relay Service plays in the lives of...
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