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LivePerson

RBS - The Future Bank. Customer Service Wherever, Whenever.

626 views 1 month ago
RBS is committed to giving their customers what they want - the ability to bank online, on the move, 24/7 across all their key brands - Nat West, RBS, Ulster Bank and Isle of Man Bank. LivePerson's authenticated web chat has helped RBS achieve this, whist raising customer satisfaction scores and lowering costs per customer interaction. Watch this video case study to see how they did it.
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RBS is committed to giving their customers what they want - the ability to bank online, on the move, 24/7 across all their key brands - Nat West, RBS, Ulster Bank and Isle of Man Bank. LivePerson's authenticated web chat has helped RBS achieve this, whist raising customer satisfaction scores and lowering costs per customer interaction. Watch this video case study to see how they did it. Show less
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