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Off the Cuff: Tom Peters on Front Line Managers.mp4
LittleBigThings
721 views
Tom Peters answers questions from fans in the Off the Cuff video series. In this first video of the series, Tom answers a question about how he came to be interested in the...
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Brand You: 3-Minute Apologies
LittleBigThings
1,261 views
According to Tom Peters, one of the most important practices you adopt--perhaps for the New Year?--should be the apology.
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SERVICE: Invest in Your People
LittleBigThings
851 views
Tom Peters reminds us that improving the appearance of a business is wasted effort if employee attitude isn't similarly upgraded.
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Brand You: To-Don't List
LittleBigThings
3,444 views
According to Tom, a must for executives and business managers of all kinds to supplement the "To-Do" list is the "To-Don't" list.
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EXCELLENCE: It Can Happen Anywhere
LittleBigThings
1,276 views
Tom Peters finds an answer to the question, "But how can what you describe work in my little shop?"
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STRATEGY: Best Practices, Love 'Em and Hate 'Em
LittleBigThings
1,439 views
Tom Peters explains that following best practices as a business strategy can be effective ... or not.
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Brand You: You Are the Company You Keep
LittleBigThings
2,558 views
Tom Peters explains his belief that if you want to be more innovative, you must hang out with interesting people who pull you into the future.
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SERVICE: Customer Loyalty
LittleBigThings
1,898 views
Tom Peters says to forget the complex data analysis (such as least squares fits), and concentrate on the customer. You'll be amazed at the possible payoff.
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LEADERSHIP: Lead by Example
LittleBigThings
2,488 views
Tom says "It's always show time" (quoting David D'Alessandro) if you're in a leadership position. You lead by example whether trying to or not.
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STRATEGY: Pay Attention to Boomers
LittleBigThings
1,016 views
Though young people are important to marketers in these times, Tom Peters argues, marketers had better keep an eye on boomers, also.
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