KIZERandBENDER's Channel

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KIZER & BENDER: Minimizing Cash Refunds 692

by KIZERandBENDER 1 year ago

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Asuka the pup watching the Westminster Dog Show.MOV KIZERandBENDER 37 views Georganne's dog Asuka really go into the Westminster Dog Show. She wouldn't leave the TV and never stopped talking to the show dogs. It went on until we changed the channel!
Craft & Hobby Association: Kizer and Bender on CHA Winter 2012 KIZERandBENDER 1,354 views Georganne and Rich on CHA Winter 2012 highlights, including their three presentations: Generations of Customers - A guide to the shopping behavior of Generations X, Y an...
Merry Christmas from Georganne and Rich KIZERandBENDER 58 views We wish you a wonderful holiday season and extend our wishes for a spectacular 2012!
KIZER & BENDER -- Make Customers Love You! KIZERandBENDER 484 views Georganne and Rich spent the afternoon visiting stores -- both chain and independent -- what they found service-wise can only be described as underwhelming. Great customer ...
KIZER & BENDER: Our best selling book! Jingle Bells... Christmas Sells! KIZERandBENDER 312 views Holiday is the most important trading time for retailers to achieve high, profitable sales. The Christmas quarter usually accounts for 36% of a retailer's annual sales and ...
KIZER & BENDER: 3 Social Media Strategies to Build a Buzz about Town KIZERandBENDER 512 views So, where do you stand with social media? Usually it's one of two places: you're either all over it or you just don't know where to begin. Knowing where to begin can be a ...
KIZER & BENDER: One Easy Step to Win Over Problem Customers KIZERandBENDER 500 views Every business needs a contingency plan for when things don't go as expected. What's yours? Does every, single staff member know what to do when all they have to offer is l...
KIZER & BENDER: Understanding Your Baby Boomer Customers KIZERandBENDER 531 views Think you know the Baby Boomers? Think again. Perhaps it's time to revisit these 76 million, cash-rich customers who are really from two very different generations (Generat...
KIZER & BENDER -- CHA Summer Show, July 2011 KIZERandBENDER 137 views
Signify Pink at the Collins Group Spring 2011 Education & Trade Show KIZERandBENDER 63 views Signify Pink's makit & takit at the Collins Group Spring 2011 Sample Spree is a beautiful cupcake box. Rich wants a cupcake(s). Watch as Glynda and Lisa walk him through hi...

About KIZERandBENDER's channel

kizerandbender.com

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KIZERandBENDER

Latest Activity

Feb 15, 2012

Date Joined

Feb 11, 2010

About this user

Rich Kizer & Georganne Bender are professional speakers, retail strategists, authors and consultants whose client list reads like a "Who's Who" in business. Companies internationally depend upon them for timely advice on consumers and the changing retail market place.

In 2010 KIZER & BENDER made Meetings & Conventions Magazine's list of Meeting Planners Best Keynote Speakers; they've also been named "Two of Retailing's Most Influential People." And with good reason: Rich and Georganne are experts on generational diversity, consumer trends, marketing and promotion, and everything retail. They are widely referred to as retail anthropologists because they stalk and study that most elusive of mammals: today's consumer.

KIZER & BENDER are well known for their unique and intensive consumer research. Any speaker can talk about customers, but Georganne and Rich actually become them. In addition to yearly focus groups, one-on-one interviews, and intensive on-site studies, their research includes posing as every kind of customer you can imagine. And maybe even a few that you can't! The results of their research is literally straight from the customers' mouth: solid ground level intelligence you can use to better serve your own customers.

KIZER & BENDER's observations are widely featured in the medias, including the ABC News special report "How Stores Hook You." Their book Champagne Strategies on a Beer Budget! has helped thousands of retailers improve their bottom line, and their bylined column, Georganne & Rich on the Road was twice honored with The American Society of Business Publications Award of Excellence (ASBPE).

Since 1989, KIZER & BENDER's presentations have blended brilliant content with colorful examples, humor and insight. You'll learn while you laugh! And you'll come away with inspiration, strategies, tactics, tips and techniques you can use the moment you return to your business!

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