IBM Electronic Support Channel

by IBMElectronicSupport

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IBM Service Request streamlined problem submission process

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by IBMElectronicSupport 4 months ago

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3:48 Using My inventories to find fixes in Fix Central IBMElectronicSupport 28 views 6 days ago This video demonstrates how to collect an inventory file and use that file to find fixes in Fix Central. Visit Fix Central at: http://ibm.co/FixCentralfromYT
2:05 Using My inventories and my supported software to select products in Support Portal IBMElectronicSupport 50 views 2 weeks ago This video discusses enhancements of the IBM Support Portal to make product selection easier for you based on knowing more about your inventory. Visit the IBM Support Port...
4:59 Advanced management of your IBM Support Portal product list IBMElectronicSupport 61 views 2 weeks ago This video demonstrates how to perform more complex management of your product list in the IBM Support Portal. Visit the IBM Support Portal at: http://ibm.co/SupportPortal...
1:10 The Benefits of Signing In to the IBM Support Portal IBMElectronicSupport 84 views 1 month ago This quick tip video demonstrates the advantages of signing in to the IBM Support Portal, rather than using Support Portal anonymously. Visit the IBM Support Portal at: ht...
1:54 Using Service Request (SR) to review PMRs from the web IBMElectronicSupport 211 views 1 month ago This video short demonstrates how you can review the PMRs for your account from the SR website. Access SR at: http://ibm.co/SRfromYT
1:22 IBM Support Portal Quick Tip: Using quick find to select a product IBMElectronicSupport 95 views 2 months ago This quick tip video demonstrates how to use Quick find to easily add a product to your IBM Support Portal view. Visit the IBM Support Portal at: http://ibm.co/SupportPort...
1:17 IBM Support Portal Quick Tip: Sharing your product list IBMElectronicSupport 77 views 2 months ago This quick tip video demonstrates how to share your product list after configuring it in the IBM Support Portal. Visit the IBM Support Portal at: http://ibm.co/SupportPort...
6:29 How to upload diagnostic data to IBM Support using IBM SDDUU IBMElectronicSupport 181 views 2 months ago This video demonstrates how to send problem diagnostic data to IBM using the IBM Secure Diagnostic Data Upload Utility (SDDUU).
3:58 Using ECuRep to submit problem diagnostic data to IBM IBMElectronicSupport 279 views 2 months ago This video demonstrates how to use the Enhanced Customer Data Repository (ECuRep) to submit problem diagnostic data to IBM Technical Support.
5:39 Finding downloads for System x and BladeCenter products IBMElectronicSupport 176 views 4 months ago This video demonstrates how to quickly find software downloads, including product fixes, device drivers, firmware, and other downloadable code for IBM BladeCenter and Syste...

About IBM Electronic Support Channel

IBM Electronic Support offers a comprehensive portfolio of online technical support tools and information to help you maintain your IBM products and prevent, diagnose, and resolve problems.

This channel houses information and tutorials that will acquaint you with the IBM Electronic Support portfolio.

Visit our blog: https://www.ibm.com/developerworks/mydeveloperworks/blogs/IBMElectronicSupport/?lang=en

Website URL:

http://www-01.ibm.com/support/electronicsupport/overview.html

Visit the IBM Support Portal: http://support.ibm.com

IBM Electronic Support offers a comprehensive portfolio of online technical support tools and information to help you maintain your IBM products and prevent, diagnose, and resolve problems.

This channel houses information and tutorials that will ...