HornbillVideo's Channel

10 subscribers

3,207 video views

HornbillVideo uploaded 6 days ago

6:46

The ITSM Brief Episode 3: #back2itsm - What is it, and why should you care?

#Back2itsm - What is it, and why should you care?

In this episode of 'The ITSM Brief', Stephen Mann discusses #Back2itsm with +Patrick Bolger and ...

44 views
HornbillVideo uploaded 2 weeks ago

3:25

The ITSM Brief Episode 2: Metrics - Aiming for 100%

In episode 2 of 'The ITSM Brief', Malcolm Fry talks with Stephen Mann and Patrick Bolger about the power of metrics, and how support should always ...

21 views
HornbillVideo uploaded 2 weeks ago

6:48

The ITSM Brief Episode 1: Emerging technologies and their impact on IT

'The ITSM Brief' is a new video series, featuring topical ITSM discussions and debates.

In this first episode, Steven Mann and Malcolm Fry discuss...

84 views
HornbillVideo uploaded 10 months ago

3:26

Toyota Medium FCE

112 views

About Hornbill Service Software

hornbill.com

Created by

HornbillVideo

Latest Activity

Jan 25, 2012

Date Joined

May 6, 2010

About this user

Hornbill develops and markets Supportworks: platform technology and applications for IT Service Management and business helpdesks. Hornbill's software enables its customers to provide excellent service and support, while benefiting from the economies of service desk consolidation on a single technology platform. Supportworks' service desk software is designed for rapid deployment within any IT or business support environment, including ITIL-compatible IT Service Management (ITSM), IT Helpdesk, Customer Service & Support, Human Resources and Facilities Management with the flexibility to build additional service desks at minimal extra cost.
Hornbill's service desk and help desk software supports thousands of commercial and governmental sites worldwide. Hornbill was founded in 1995 and has offices in London and Dallas.

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Country

United Kingdom

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Hornbill Service Software

HornbillVideo uploaded 6 days ago

The ITSM Brief Episode 3: #back2itsm - What is it, and why should you care?

HornbillVideo uploaded 2 weeks ago

The ITSM Brief Episode 2: Metrics - Aiming for 100%

HornbillVideo uploaded 2 weeks ago

The ITSM Brief Episode 1: Emerging technologies and their impact on IT

HornbillVideo uploaded 10 months ago

Toyota Medium FCE