The video, based on a real call to the helpline and voiced by actors, is a moving first hand account of a young woman seeking help and direction from Get Connected, the national signposting service for young people.
www.getconnected.org.uk
The animation also showcases WebHelp 24/7 - the new online directory for young people who need help but are not sure where to find it.
This was first aired at the House of Lords in September 2009 to mark the charity's tenth anniversary. (less info)