Customer Service Institute of Australia
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David Thodey, Telstra - Customer Service CEO of the Year 2011 - Australian Service Excellence Awards
CustServInst
31 views
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David Thodey, Telstra - Customer Service CEO of the Year 2011 - Australian Service Excellence Awards
CustServInst
55 views
David Thodey of Telstra accepts the Customer Service CEO of the Year award from CSIA's Executive Director, Brett Whitford.
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Brett Whitford Sunrise Appearance - October 2011 - International Customer Service Week
CustServInst
79 views
Brett Whitford, Executive Director of the Customer Service Institute of Australia, appears Channel 7's Sunrise to speak about declining levels of customer service, what con...
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Brett Whitford Appearance on Sunrise - April 2011 - "Customer Service Woes"
CustServInst
125 views
Brett Whitford of the Customer Service Institute of Australia talks to Sunrise about the importance of providing quality customer service to avoid customer dissatisfaction,...
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Brett Whitford Appearance on Sunrise 1 June 2011- "Call For a Local Voice'
CustServInst
120 views
Brett Whitford of the Customer Service Institute of Australia talks to Sunrise about calls for customer service call centres to be based locally.
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Interview with Brett Whitford & Sky News Australia
CustServInst
976 views
Customer Service Institute of Australia - Interview with Brett Whitford & Sky News Australia
2007
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Interview with Brett Whitford - National Nine Network
CustServInst
1,061 views
Interview with Brett Whitford - Today Show National Nine Network
2007
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Service Excellence Awards - Westpac Banking Corporation
CustServInst
4,676 views
CSIA's Australian Service Excellence Award Winner Advertisement - Westpac Banking Corporation
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Customer Service Awards - CH7 Sunrise Interview
CustServInst
1,602 views
Interview with Brett Whitford, Executive Director and Founder of the Customer Service Institute of Australia
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Best of the Best - Customer Service Institute of Australia
CustServInst
25,609 views
ANZ Bank - Best of the Best Award in Service Excellence - Customer Service Institute of Australia
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