Since its inception in 1985, Empress has made a firm commitment to the development of Emergency Medical Services and quality after care transportation in New York State. Empress has concentrated it's efforts towards providing state-of-the-art patient care in a personal and compassionate manner. A personal approach to doing business has proven to be successful as evidenced by a reputation that is unparalleled in the region.
Empress is based in the City of Yonkers, New York which is bordered by New York City to the south, the City of Mt Vernon to the east and the Village of Hastings to the north. Empress provides 9-1-1 emergency medical response to Yonkers with additional mutual aid response to neighboring communities. Additionally, Empress has emergency and non-emergency response contracts throughout Westchester County with districts, hospitals, correctional institutions and private care facilities.
Our staff of over 250 personnel is of the highest caliber in the industry. Our 24-hour communications center houses one the most advanced computer aided systems in the region. Providing preventative maintenance and repair, our full service, factory trained fleet maintenance facility ensures mechanically sound vehicles.
In the development, implementation, and operation of a multi-faceted care and transportation system, Empress offers unique abilities, resources, and proven performance. Our highest priority is the well being of friends and neighbors in the community. Through our dedicated staff and experienced management team, we continue to raise the standards in the ambulance care workplace and demonstrate why so many lives are riding on us.
9-1-1 Emergency Response (Advanced and Basic Life Support)
Empress EMS is the sole provider of 9-1-1 emergency medical response for the City of Yonkers, New York. In addition, Empress is a primary mutual aid emergency response agency for New York City. Empress is also utilized by neighboring cities and communities for mutual aid response during times of need.
Every year Empress responds to tens of millions of calls for help, providing exceptional care during a tremendous range of emergencies. Empress Field Staff are known as some of the most capable and experienced individuals in the business due to the high volume of calls covered.
The Special Operations Division was formed in response to the growing need for highly trained emergency medical personnel who can fill versatile roles.
S.O.D. Paramedics and EMT's receive significant training in Terrorism/WMD Response, HAZMAT Mitigation, Specialty Rescue and Tactical EMS. S.O.D. personnel are always on duty within the City of Yonkers and additional manpower can be called in through our alert system, 24/7, in the event of a large scale emergency.
Empress provides acute medical transports between hospitals, trauma centers and special care units for patients who require advanced monitoring. A New York State certified Paramedic and a certified Emergency Medical Technician, staff our Advanced Life Support ambulances.
Empress provides patients with cardiac monitoring, IV therapy and advanced airway management. A portable ventilator, automated IV pumps and pulse oximetry are all available upon request of a health care facility.
The overall commitment of any Emergency Medical Services Company is the provision of after care transports. Empress provides non-emergency transportation from hospitals, health care facilities, and residences.
All of our Basic Life Support (BLS) ambulances are staffed by two New York State certified Emergency Medical Technicians who maintain quality care during transport. Patients who require routine transports are provided a full assessment at the initiation of transport and closely monitored until the trip is completed.
The fly car concept consists of a SUV type vehicle with a full complement of Advanced Life Support equipment. It is staffed by a New York State Certified Paramedic. The Paramedics respond on 9-1-1 calls along with volunteer ambulance squads and provide Advanced Life Support when needed.
One of the key elements in a new Paramedic or Emergency Medical Technician's training is the Field Rotation where they learn the trade through first hand experience.
Many institutions in New York City, Westchester County and Rockland County have relied on providing that experience to their students by utilizing Empress EMS. Empress has had the pleasure of hosting and training thousands of EMS students from local schools, other states and even internationally.
When evaluating a provider's experience in providing onsite emergency medical health care, Empress is unparalleled. Quite simply, our vast company resources and extensive experience in coordinating care for large-scale events are the reasons we have been the choice of municipalities and private organizations year after year.