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Convergys' Doug Jones Speaks at Microsoft's CRM360 Summit
ConvergysCorp
44 views
Doug Jones, Director of Solutions Engineering, speaking at Microsoft's CRM360 Summit about Convergys' solutions for the utilities industry.
http://www.convergys.com/smartr...
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Intelligent Call Routing and Cross-sell/Upsell
ConvergysCorp
111 views
Convergys' Customer Interaction Solutions give enterprises the technology tools they need to improve the customer experience, increase revenue, decrease cost and mitigate r...
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Convergys SmartLife
ConvergysCorp
222 views
http://www.convergys.com/smartrevenue
Convergys SmartLife
Learn how Convergys Smart Revenue Solutions can help you to transform every day touch points with your cust...
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Convergys CRM for Utilities
ConvergysCorp
160 views
Convergys CRM powered by Microsoft® Dynamics CRM® is a best-in-class customer relationship management product that delivers proactive and customer-centric sales, marketing ...
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Maingate: Billing is the Key to M2M
ConvergysCorp
31 views
View this short video to hear Baard Eilertsen, CEO & President, Maingate, a Swedish MVNO, discuss why billing is so important to M2M. A longer version of how Maingate monet...
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How do MVNOs monetize M2M customers' data?
ConvergysCorp
68 views
View this video to hear Jeremy Cowan, Editorial Director of M2M Now (a division of VanillaPlus) interview Baard Eilertsen, CEO & President, Maingate, and Morag Lucey, SVP G...
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Video: Turning 4G's Promise into Profits
ConvergysCorp
329 views
http://www.convergys.com/4g
Watch three quick, real-life stories showing how Telecom companies can monetize investments in 4G and 4G LTE networks -- and how Convergys ...
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Convergys Cross-sell/Upsell Solution
ConvergysCorp
564 views
The Convergys Cross-sell/Upsell Solution allows enterprises to turn their customer care centers into profit centers. Each customer interaction is an opportunity to turn se...
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The Convergys Social Interactions Solution
ConvergysCorp
644 views
Convergys' Social Interactions Solution dramatically improves an enterprise's ability to participate in the social media conversation. Using the output of any social listen...
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Customer Experience Roadshow: A Convergys Event
ConvergysCorp
241 views
A short overview of the recent Convergys customer experience roadshow in Madrid, showcasing Convergys' intelligent contact center technology. Featuring interviews with Conv...
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