PERFORMANCE CONSULTING 2nd Edition: A Practical Guide for HR and Learning Professionals

Buy book from Berrett-Koehler Publishers: http://tinyurl.com/5rn9te

In 1995 the first edition of Performance Consulting introduced a concept which has since become a cornerstone of the human resource, learning and organizational development fields: training and HR solutions do not take place in a vacuum but must be tied to an organization's business goals. Performance consulting is a process in which a client and consultant partner to achieve business goals by optimizing workgroup performance.

In this updated edition, Dana and Jim Robinson draw on what they've learned since the first edition was published twelve years ago, providing both a robust conceptual framework and improved tools and techniques to help the reader move from the traditional role to that of a Performance Consultant. They show readers how to form partnerships with management, help to identify performance required to ensure that business goals are achieved and assist management in taking actions needed for performance to change. They also illustrate the how-tos for assisting management to identify the performance required to achieve business goals; and determining the degree to which the work environment supports and encourages the performance required. (less info)