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ACAJN uploaded a new video
(3 days ago)

http://www.acainternational.org/sprin...
2012 Spring Forum & Expo Las Vegas - Red Rock Casino, Resort & Spa Wednesday, March 21, 2012 - Friday...
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http://www.acainternational.org/sprin...
2012 Spring Forum & Expo Las Vegas - Red Rock Casino, Resort & Spa Wednesday, March 21, 2012 - Friday, March 23, 2012
Join more than 300 of your colleagues this March at ACA's Spring Forum & Expo, one of ACA's three major annual events meetings that bring together credit and collection professionals for three days of education, networking and a showcase of leading industry vendors.
Presidents, owners, health care collection professionals, collection managers, compliance officers and trainers alike will not want to miss out on this opportunity for cutting-edge education.
Featured sessions will cover the hottest industry topics for health care collection professionals while popular half- and full-day Campus ACA seminars will discuss topics such as compliance, operations and more to start optimizing your operations.
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ACAJN uploaded a new video
(3 weeks ago)
To learn more, visit: http://www.acainternational.org/impact
Impact of Third-Party Debt Collection on the National and State Economies
The U.S. eco...
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To learn more, visit: http://www.acainternational.org/impact
Impact of Third-Party Debt Collection on the National and State Economies
The U.S. economy is built on the premise that those who provide credit, goods and services have the expectation of being repaid.
Recovery of consumer debt by third-party debt collectors on behalf of America's public, private and non-profit sectors has significant effects on our nation's economic health.
Third-party debt collectors are engaged in their local communities as valued civic leaders, employers, volunteers, philanthropists and taxpayers.To measure the annual impacts of third-party debt collection on the national and state economies, ACA International commissioned global advisory firm Ernst & Young to conduct a survey in Fall 2011.
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ACAJN uploaded a new video
(3 months ago)

https://www.acainternational.org/prod...
ACA's Guide to State Collection Laws & Practices
This complete version of ACA's Guide to State Collectio...
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https://www.acainternational.org/prod...
ACA's Guide to State Collection Laws & Practices
This complete version of ACA's Guide to State Collection Laws & Practices, with all 50 states and the District of Columbia, plus U.S. territories, is a must have for your convenience and yes, your peace of mind!
The electronic version grants one year's access online and is updated monthly for your reference. Changes are highlighted and dated. The print version provides one year of quarterly print updates, sent to you for your reference. Changes are highlighted and dated.
This guide provides a comprehensive summary of the laws and regulations that apply to collection practices and also provides access to additional state information such as:
Interstate Collections First Party Collections Commercial Collections Attorney Licensing Purchaser Licensing Garnishment Right of Assignment Adding Fees Employee Monitoring Automated Dialing and Announcing Devices (ADADs) Contact/Fee Information Interstate Collections Additional Resources The state sections also cover:
Licensing or registration. Bond requirements. Trust accounts. Statutory regulatory requirements. Debt responsibilities. Resident office requirements. Requirement for communications. Exemption for out-of-state agencies or others. Legal age. Statutes of limitation for civil actions.
To learn more, visit the ACA online store:
https://www.acainternational.org/prod...
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ACAJN uploaded a new video
(5 months ago)

http://www.acainternational.org/fallf...
Fall Forum 2011 Wednesday, November 09, 2011 - Friday, November 11, 2011
Join more than 400 credit and collec...
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http://www.acainternational.org/fallf...
Fall Forum 2011 Wednesday, November 09, 2011 - Friday, November 11, 2011
Join more than 400 credit and collection professionals for this year's premier Chicago event. Showcasing the most pressing legislative and regulatory issues facing the asset buying and health care collections markets and more, this year's Fall Forum has it all. Critically-acclaimed experts will take the stage for one and a half days of education and networking in the heart of Chicago.
Starring asset buying, health care collections and MAP legal education sessions (new this year!), plus Campus ACA seminars, this meeting will put only the most timely and informative topics in the spotlight.
Deadlines to Remember:
CLE Credit Registration Deadline - Sept. 2, 2011 Early Bird Discount Deadline - Sept. 23, 2011 Early Deadline for Special Event in Signature Room - Sept. 23, 2011 Room Reservation Deadline - Oct. 12, 2011, 5 p.m. CDT
Plus, you won't want to miss this year's special events:
ACA Bets on Ask Doctor Debt - Wednesday, Nov. 9, 7 p.m. Add this Vegas-style event to your registration when you register online and/or bring a guest!
Dinner at The Signature Room on the 95th floor of the John Hancock Tower - Thursday, Nov. 10, 6:30 p.m. Add this dinner to your registration when you register online and/or bring a guest!
Travel note: The Professional Practices Management System seminar takes place on Wednesday, Nov. 9, at 8:00 a.m. Fall Forum registration begins at 2:00 p.m. on Wednesday, Nov. 9, and the Opening Reception begins at 5:00 p.m. The conference concludes at 11:50 a.m. on Friday, Nov. 11.
Asset Buying Sessions
Planned for asset buyers, by asset buyers, this must-attend track will cover a finance update, compliance issues facing debt buyers of all sizes, and more. Learn about the new markets for debt buyers and share best ideas from an operational standpoint with your peers. Plus you won't want to miss the joint ABD/MAP session on documentation requirements. This year's sessions will prepare new buyers for the debt buying landscape while providing expert advice for the experienced buyer.
Health Care Collections Sessions
Maximize your company's collection results with sessions focusing on one of the largest collection markets. Find out what lays ahead in health care reform, litigation strategies that work and more. Plus you will hear from multiple health care providers about their experience in the revenue cycle. New this year, you will also learn how consolidation among hospitals and acquisitions of physician groups has affected the industry.
MAP Legal Education Sessions (ACA members only)
Available for the first time at Fall Forum, ACA's Members' Attorney Program will host a track specifically designed for collection, defense and in-house attorneys. Receive an update on FDCPA call frequency and harassment claims, sanctions in the industry, the impact of social media on collections, in-house litigation strategies and more!
Attorney attendees will receive CLE credit if they register by Sept. 2, 2011. See the registration form for details.
Collection Floor Management Seminar (3.0 PDUs)
Learn how to use key performance indicators and inventory and dialer management to help you reach your goals. This interactive forum gives attendees the chance to hear what other agencies are doing to improve collection floor operations. You will learn to:
Brainstorm techniques for inventory and dialer management.
Develop key performance indicators that pinpoint opportunities.
Effectively coach and manage your staff.
You will walk away with a list of ideas to improve the people, processes and performance at your company!
Credit & Collection Compliance Officer Seminar (3.0 PDUs)
Take your company's compliance program from good to great with this seminar designed for credit and collection professionals working in a compliance-related position. This seminar lays the groundwork for the CCCO Designation.
You will learn to:
Define the roles and responsibilities of compliance professionals. Make risk assessments on operations. Handle complaints and disputes. Implement effective documenting policies, procedures and work instructions.
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