Since 1993, the Uptime Institute, Inc. has been a respected provider of educational and consulting services for Facilities and Information Technology organizations interested in maximizing data center uptime. The Institute has pioneered numerous innovations which serve as industry standards today, including the Tier Classifications which rate data center availability.

The Institutes Site Uptime Network is at the center of its offerings. The Network's 100 global members represent mostly Fortune 100 sized companies for whom site infrastructure availability is a serious concern. The Institute facilitates collective and interactive learning among Network members and provides conferences, site tours, benchmarking, best practices, and abnormal incident collection and analysis.

For the industry as a whole, the Institute publishes white papers, offers a Seminar Series, and hosts a Symposium and data center design Charrette on critical uptime and energy efficiency-related topics. The Institute also conducts sponsored research and product certifications for industry manufacturers. For users, the Institute certifies data center Tier levels and site resiliency.