the InQuira video channel

Peter Sianchuk, vice president of worldwide suppprt, discusses how Serena has been able to deflect 18% of support calls and improve call resolution...

Gain access to best practices, practical strategies and other resources. Sign up for your personalized IntelliCenter at http://www.inquira.com/int...

John Quinn, Deputy CEO for Ministry of Defence (People, Pay, & Pension Agency), discusses how InQuira is transforming how users get answers and tak...

InQuira VP of Marketing Tim Shetler discusses why search on its own will fall short for companies trying to improve their customer problem resoluti...

Tim Shetler, VP Marketing at InQuira, discusses the role of collaboration in problem resolution and knowledge management.

InQuira CEO Mike Murphy discusses why companies need an integrated an integrated platform of intelligent search and knowledge base management to de...

Tom Floodeen, VP of Worldwide Support at Mentor Graphics, discusses how InQuira has helped turn Mentor's annual user conferences into customer serv...

A tongue-in-cheek video comparing the chaotic life of a typical call center agent...with what life might be like if the agent had InQuira software ...