My Top Videos
Better Search for Better Support - A Customer Testimonial
Peter Sianchuk, vice president of worldwide suppprt, discusses how Serena has been able to deflect 18% of support calls and improve call resolution...
1,349 views
Get Smart Ideas with the InQuira IntelliCenter
Gain access to best practices, practical strategies and other resources. Sign up for your personalized IntelliCenter at http://www.inquira.com/int...
507 views
Answers In One Click - A Customer Testimonial
John Quinn, Deputy CEO for Ministry of Defence (People, Pay, & Pension Agency), discusses how InQuira is transforming how users get answers and tak...
1,285 views
POV: Tim Shetler on Why Search is not Enough
InQuira VP of Marketing Tim Shetler discusses why search on its own will fall short for companies trying to improve their customer problem resoluti...
193 views
POV: Tim Shetler on Collaboration
Tim Shetler, VP Marketing at InQuira, discusses the role of collaboration in problem resolution and knowledge management.
138 views
POV: Mike Murphy on the Value of the Platform
InQuira CEO Mike Murphy discusses why companies need an integrated an integrated platform of intelligent search and knowledge base management to de...
305 views
InQuira is the Glue - A Customer Testimonial
Tom Floodeen, VP of Worldwide Support at Mentor Graphics, discusses how InQuira has helped turn Mentor's annual user conferences into customer serv...
2,355 views
Experience the InQuira Difference
A tongue-in-cheek video comparing the chaotic life of a typical call center agent...with what life might be like if the agent had InQuira software ...
1,233 views