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Ego Iwegbu-Daley is the former owner and managing director of Nail Haven (1999-2005); a chain of 5 nail bars in Selfridges&Co, Topshop Oxford Circus and a stand-alone salon in Fulham; She is a business owner, author and beauty enthusiast.

She created the open-plan nail bar concept and singularly, developed and executed her business plan from scratch. Having planned; raised finance; secured relationships with Topshop and Selfridges; designed shop-fits; hired and trained staff; sourced suppliers, contractors and products; created treatments; dealt with all licensing, insurance and H&S applications and procedures; directed operations and controlled finances for a total of 8 nail bar launches, 14 national shows and 1 salon in 5 years, Ego is well postioned to advise on salon launches, operational procedures and financial controls.

Margaret Mensah is the former regional operations manager and trainer for Nail Haven (2001-2005) and manager for Iman Cosmetics in Selfridges&Co (1998-2001).

She is a beauty retail specialist, qualified trainer and team leader. Well respected amongst her peers and her management style has won her praise and loyalty from her staff. Margaret's vast experience includes; Staff and salon management; Staff training, interviews and hiring; Brand, salon and shop promotions; Setting clear guidelines for staff and managers regarding Health & Safety; Setting and achieveing sales and marketing targets; Merchandising and maximising sale; Customer service; Licence management; Providing beauty treatments and services (makeup artist, nail technician, hairdresser, beauty therapist); Stock control and analysis; Motivating staff...