Wake up PAYPAL, funny that this video has been here over 2 years and no one has issued a rebuttal. People please realize whether buying or selling you are at the mercy of Paypal when it comes to your money. http://money.cnn.com/2008/02/08/smbusiness/paypal_funds_f...

Could you imagine with these new rules how much money you will lose? You will send an item customer will use it for 2 weeks and then do a chargeback and get all their money back! AND KEEP THE ITEM!!!

This is a small video about the reverse scammers that prey on sellers and steal their goods. Please if you are a Paypal seller that has been burned comment here and lets get some justice. It's not always the buyer of an item that gets scammed. Sellers get scammed as well. Listen to my story and see what I mean. Rate the video get it featured, make Paypal an ebay company wake up!

Here is the email that started the whole thing!

Dear XXXXXX XXXXXXX,

As you know, we have been using the information you provided to dispute a
chargeback filed against the transaction detailed below. Despite our best
efforts, the buyer's credit card company decided in favor of the buyer.

Unfortunately, we do not control the outcome of the chargeback decision
reached by the buyer's issuing bank in a credit card transaction. By
accepting the terms of the PayPal User Agreement, you agreed to accept the
decision of the issuing bank as final and legally binding for this type of
dispute.

Please review the information below for more details about this case.

After getting this I filed a complaint to IC3 and the buyer sent the item to Paypal.

Paypal then sent me this email

Dear XXXXX XXXXX,

One of your buyers has completed a chargeback of their payment through
their credit card company and returned merchandise to us for the following
transaction:

Buyer's Name: XXXX XXXXXXXXXX
Buyer's Email: SCAMMER@sria.com
Transaction Date: Mar 24, 2006
Your Transaction ID: 6RL38215T0XXXXXXXX
Buyer's Transaction ID: 5K563344HY2XXXXXXXX
Transaction Amount: -$1,420.00 USD
Case #: PP-174-846-XXX

Once you have reimbursed us for this transaction, we will return the
merchandise to you. Please add funds to your account or send a check to
the following address:

PayPal - Accounting Department
P.O. Box 45950
Omaha, NE 68145-0950

Please respond within 30 days to chargeback-appeal1@paypal.com once we
receive your reimbursement on how you would like this merchandise returned
to you.. If you have a Fed Ex account you would like billed, please advise
us of the account number. Otherwise your PayPal account will be debited for
the shipping cost of returning your merchandise to you via Fed Ex Ground
shipping. Please be sure to include your street address and phone number
for shipment, and note PO Boxes cannot be shipped to.

If a reply is not received within 30 days, your rights to your merchandise
may be forfeited.

Sincerely,
PayPal Disputes Department

I get a whole 30 days to make my mind up if I want to send them 1420 dollars for an item they claim to have. I asked for pictures and never got any.

MY ANSWER

Have you determined if the item is in good condition? Have you tested
it?
Did you make sure all the original parts are there? I already filed a
report
with IC3 and I listed Paypal as one of the defendants.
You let the man file a chargeback before he even sent the item back.
This
is
called fraud and you helped perpetuate it! I have the right to determine
if

the item is retunable. I also have the right to see my item before I
issue
any refund.

You didnt want to help me at all in the matter, but now you have your
hand
out looking for money.


Why would I have to pay shipping?

The item was not even damaged he wanted to return it because he didnt
like
it. And that was after he painted it.

Paypal you need a redesign!

Why dont you address my needs and email me for real instead of sending
me
form letters?

Form Message
customer subject: Chargeback
customer message: Additional Information: 'Ok I had a chargeback on my
account for an item I sold on ebay. The guy got the item and then
painted
it. After he painted it he wanted to return it. I said no. Well after
almost 4 months he won the chargeback! How did paypal let a buyer who
admitted he got the item and there was nothing wrong with it other then
"not liking it" let the customer do a chargeback and win and keep the
item!
That's right you let him steal it! As far as I know in order to even
start
a chargeback you have to return the merchandise. Is this not true?
Paypal shame on you again for allowing this to happen to a number of
people
"THOUSANDS"!!! It's call the reverse paypal scam and everyone knows
about
it. And to think you even charged me to "FIGHT" on my behalf. And all I
get
is form letters sent to me. I cant even have a real person talk to me
about
my case. (less info)