From the call center to the website, National Pen has invested in Oracle ATG technology to duplicate the personalized experience their customers had come to trust. As a direct mail company, they were able to bridge channe...
When the third largest wireless carrier in the country wanted to personalize the online and mobile device experience for their 50 million subscribers, they turned to Oracle ATG Commerce. Keeping customers at the heart of ...
Chico's FAS has optimized the customer experience across channels. From the executive, business, contact center and associate perspectives, see how the use of Live Help has delighted customers (and associates) with a pers...
Chico's FAS had a vision for their online customer experience. With Oracle ATG Web Commerce, they delivered on this multi-site vision across brands and to distinct audiences. Hear the strategy behind their technology dec...