Added: 3 years ago
From: CasewiseLimited
Views: 4,484
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  • it sounds like you are being brain washed and the video also sounds creepy.

  • Brainwashed by ITIL, you are funny! As an ITIL Consultant, I think It's better to be brainwashed by best practise than be brainwashed by less effective ways of doing things. Service Management is what the customer/ end-user has been wanting in the IT industry for years but IT people only spoke tech jargon, and now ITIL helps the industry connect with the wishes of the customer/ end user. 

  • Highly informative. Casewise offer some very good models

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