Sears: Terrible Customer Service

[tcrooksyyz]

I agree, Sears sucks. I now have to video record each call I make to them. I am going to post it here and embarrass the sh*t out of them. I started out treating them nicely bit now it's war.

[FemaleMogul86]

then...he must really hate wal mart then....if he doesnt like stores that try to offer everything. it amazes me how one person think just one person's money is gona keep a fortune 500 company afloat

[POOKIESGRANDSON]

Fuck you dumb ass

[Chandralynntcbf]

Wow talk about Shit for brains.. This guy wrote the Book...

[MrSponge1985]

If your merchandise was truly defective all you had to to was return it or exchange it with in the policy guidelines. Here's a tip be nice to your sales associate when you talk to them about your problem and they will generally go the extra mile to help you. Speaking from 8 years of SEARS retail experience.

[alex49698]

So lets say u bought a samsung tv from sears, and the tv breaks...its sears fault? hmmm...this guy has some great logic.

[rockemsockemNickbot]

Did he say he'd just had a kid? This guy fathering anything is frightening.

[SavannahNight]

Yeah Sears sucks but it doesn't make this guy any less of a loser. My God ... just shoot yourself in the face and get it over with ...

[islera79]

ur so fckng gay and so stupid 

[TojoPanther]

If you google "sears sucks", you will get dozens of websites featuring countless horror stories of customer disservice, lousy product quality, questionable business ethics, boorish employee behavior, and promises to never ever ever buy from sears again ever EVER! Now google "sears is great" or "I like sears" or anything positive like that and you get NOTHING!

[toddyfex]

this asshole has never had a shitty retail job before

[sammen89]

Your mad at Sears for NOT making... but selling a defective product that another manufacturer produced?(and manufacturer assured is a quality product)

[Kamaka675]

This video is lulzworthy. If you bought a product and found it to be defective, you should have returned it and gotten another one or gotten a refund. It's as simple as that. However, if you stole the item, threw away the receipt, or violated the return policy, of course you'd run into problems.

[4thechozen]

The only way to get help from Sears is to call their executive offices at 1-800-995-2139 They keep this number hidden for their most escalated calls.

[igorros2000]

Major purchases!!!! We talking !!!! aaa !!!! hundreds dollars!!!!! Major purchases!!!!! LOL xaxaaxaa-xaaaa Лох!!! Ему надо в Сирсе работатъ!!! Sears full of stupid morons who being run by even stupider morons!!! God bless America!!!! Что упало - то пропало!

[Perderedeus]

I guess it depends on your store, and sales associates. I recently purchased a dishwasher from Sears - brand new, and it leaked like a sieve. They took it back and replaced with another - that one arrived damaged. They took that one back, and replaced with a third dishwasher... thankfully the third one is OK.

This guy got dealt a bad hand and that sucks, but you can get lousy customer service from any retailer.

[newguy33X]

"Silver level delivery" (forced on me, price and all...bronze wasn't good enough for me! :) meant that I waited 9-5 to call in afterwards and find out they messed up the day. I got to try to phone a distribution center, where they didn't understand how I even got the number. Oh, and part of my order went to a post office instead of my home...the door knocker didn't even have a time when they tried to knock.

[waspy89]

exactly. Their brand name is no longer good with me either.

[alaskaproduction]

People get pissed off everywhere-Walmart, Freddys, even Cosco . Its life, GROW UP!! If some people dont do their job it doesnt mean whole corporation that provides thousands job is screwed up. Dont be such a crybaby

[masschick11]

Sears Does not make ANYTHING just Sells it. you dont like something or if it is broken return it get your money go get it somwhear els. dont cry like a baby because they got defective crap and it was sold to you if it was in a box that pore dude making 6 dollars and hour plus 1 percent commision did not know cause if they did they would not sell it.

[omapps]

SEARS FUCK'N SUCK . SEARS HOLDING CORPORATION. WHAT A JOKE. CANT WAIT TILL THEY GO UNDER AND WATCH HOW THEY TELL THERE STUPID WORKERS THERE GOING TO GET LAYED OFF. HAHAHA SEARS SUCKS!!! ALL CROOKS

[brittneyloveful]

Last week i bought two beds from sears the day before i purchased the beds i bought a refrigarator and oven, the beds were set to be delivered today and the kitchen appliances on saturday, my thirteen year old daughter woke up at 7 waiting for her new bed to be delivered at 8, at 8:30 we got a call from sears saying the foundation of my daughters bed had dirt and rocks inbeded into it and had a hole in it, they said it could be deliveered a in a week, my poor daughter has to sleep on the couch.

[saveyou1000]

can tyou transfer your sears warranty to some one else.

[masschick11]

@saveyou1000 yes

[deltapunk21]

wowwwww you are nutty faggot its because this country has ruder imbecilic and overall more nasty people and "subsidation" aka socialism of mediocrity people arent worried about losing their job plus the customer isnt always rights sears is good and walmart are good just many people who work dont follow their instruction to customer oriented.....blacks escpecially

[shant07]

sears gave us soo much bs today.. im so frustrated fuck sears were filing a complaint.. fucking mexican fat kids who are managers dont know how to do there jobs except escort the customer out of the building WTF? fuck sears everybody GO TO IKEA!!!!

[jjlu1]

Bought a garden tractor ($3000)end of last Sep,used twice,it was end of the season.1st time, I noticed I had to turn the steeling wheel to right to keep it going straight. I thought I got 1year warranty, I would call service next spring when I use it again. Today I was told that I should call right away, now I had to pay for the service and part. They don't even bother to diagnose the problem, just told me " the 1 year warranty won't cover it!" I don't understand this, what i should do. SUCKS!!

[spazpwns]

@jjlu1 at most stores unless u actually purchase an extended warranty the one year warranty u hear of is all through a manufacture and they dont rly cover shit neways.

[mississauga0909]

Sears does not want to PAY for enough QUALIFIED repair people. Capitalist will generally try to get as much as possible for as little as possible. If they can send a highschool kid , they will.

[mississauga0909]

I paid for the extra warranty ($130 +/-) and have already waited 1 month for my dishwasher to be fixed. If I wait an additional 3 months more will I get 3 months added to my warranty?

[mattiej22]

all i can say is get the protection agreements on the items you purchase, then you are covered. if you are going to invest "a lot" of money on something then you should protect it. Get the PA and you don't have to worry about it being defective because if it is they will fix it for you. Also, there is a 90 day return policy and pretty much everything in the store besides home electronics which is 30 days. You should have noticed that your item was defective before that and took action upon it.

[crummydriver]

Just waiting for someone to flush the big brown trout that Sears has become

[HudsonvilleGarage]

My dishwasher acted up a bit and i had to repair it aswell.

I think you would like my way of doing it.

Check it out at hudsonville garage and please subsribe.

Thanks

[TactOps]

Sears doesn't have a customer service department you fool. The two sales reps have all the resources to be able to swap out both products that failed on you, stop trying to go above their heads to get a "better deal" all because of some unfortunate events. Crap happens, and i bet you go to any online retailer where you can't see the product in person you will never be 100% satisfied with all of your products,

[TactOps]

@TactOpsand when you go to those small ma and pa store that "specialize" you'll never get the coverage you would get on your products from a company that has the largest home service team in the country. Unless you buy from home depot or lowes, you know why, those A&E sevice trucks belong to sears, and btw, a couple hundred dollars ins't large purchase. I'm not rich by any mean, but that is not a large purchase to them

[babystreetz20]

i work at sears we our the best at selling things but its not our faults that our dispatch people dont know how to fix surtant item but always tell my customers do not buy kenmore items because its trash kmart owns us dats der crap but like other items r da best open a sears card da best card to open da sears mastercard because u can use it anywere n da interest rate is only 17.99 n reg sears 29.99 %

[pig5689]

Hey "babysgrease20" -

You must work at Sears because you write like you're an incompetent stooge with "DA" literacy skills equal to that of a first grader. Are you "SURTANT" you're not on dope? "DATS" for sure, "N" "U" like "DA" interset rate of 17.99% of "DA" Sears card "DATS" "DER" crap? You're a mess.

[fetisov02]

quit your whining pecker head.

[garytanya]

sears sucks

[kingdookie69]

so 2 appliances and a peace of furniture are you a fucking moron why would you complain your just some douche who bought something and complained about the quality even though they have displays to look at in the store and they have a return policy to return it your just some asshole who is trying to return shit after the policy asshat

[kattlovrr]

Tip one: Don't shop at Sears. Tip two: pay for major purchases with a credit card. If they don't deliver non-defective goods, dispute the charge.

[GreatDestroyer06]

I want to know if he bought some junk items and expected everything from it...

[moneenerd]

Good luck making a return to sears without them applying that new 20% "restocking" fee to it.

[stgroup]

I don't see how Sears is at fault. If there was something wrong with what they sold you or you were unhappy with it you could have simply gotten your money back or exchanged the faulty item for another within three months of your purchase. Maybe even longer, I know a lot of their stuff comes with one or two year warranties.

[gnawrot]

This video is quite useless. Not enough substance. Please don't waste my time. If item is broken than it is not necessarily Sears fault. You can deal through authorized repair center. Problem is with a cheap merchandise. Avoid it like a plague.

[RonHardy]

Everything they're making these days is cheaply made..Even the items that are high in the price category are cheaply made and seem to have a short usage life.

[PunkerShock]

just should have bought a nice courtain because that red one sucks...

There are some nice ones on sale at Sears right now! xD

[travisr528]

Dude I don't know what planet your from, but they have specialist. maybe you were arguing with the voices in your head.

[DavidIsDaddy]

idiot... stop trying to talk like you are smart. OBVIOUSLY if you were as smart as you are trying to portray... you would be using your talents to do something else instead of making a youtube video that noone fuckin cares about.

[ilovejayceon]

if noone cares dont come online here and comment it.

[DavidIsDaddy]

ABOUT MY COMMENT "if noone cares dont come online here and comment it" hypocrit.

[joemalec]

wahahahaha, dude common do something with your life!!!!!!!!

[Vinylrecordsneverdie]

I feel you're pain, man. I notice everything you buy today is a POS even the Hi-tech stuff. I collect vintage audio, an old Hoover vacuum, and fans and guess what? They're 20+yrs old and still work just like when they were new even if I had the repair them which is rewarding.

[royalxanadu]

Assuming that these items proved defective very soon after purchase, why didn't you go through the manufacturer?

[Jtermechi]

Ok besides doing absolutely nothing to Sears (no loss of money and very few customers) you also must have a lot of time on your hands that you waste it doing this. By the way, great way to make them feel bad (I have a baby coming, you're going to lose a lot of money...).

[mbleft]

sears is complete crap. stay away.

[WildRoses2012]

When you buy anything from Costco, you got a year to return it. I love them. I bought a freezer, there was something was probably wrong with it. No questions. I got a replacement with a smile. Keep your receipts.  I love them.

[WildRoses2012]

Shop Costco. Shop Costco. I love them.

[fitforlife43]

Ok! NEXT!

[maddogg1974]

Whaaaa Whaaaa Whaaaa

Let that be a lesson to you. Don't deal with the big guys. Go local

[sammen89]

I can't speak for that Sears, but I can say Retail is great at selling you good products (trusting that the manufacturer builds quality products, this is where research of brands comes in handy) but Retail in general especially from my current perspective at Best Buy and close friends at Home Depot... issues are always hard to deal with...

[rushdude67]

this guy will be a mass murderer some day.; Look at him he is insane. Orders get messed up fuckcockpuss. You are whats wrong with capatalism.

[panzer777]

The stock SHLD will be a penny stock in a few years. It is Bait&Switch - pretend they have customer service to get the sale, then when you call their 1-800# no action is taken.

[irolliamvolvo]

You should really look up the meaning of Bait and Switch so you can use it propperly! It refers to prices.

[mimurashinjibr]

HA! Your sales person was probably the one that fouled your error, fool. Being a Sears employee that refuses to work for the sales division, I know you feel bad but this rant is laughable. The largest company in the US...Walmart...is a department store. Specialty stores are the ones closing down. Target, Walmart, Kmart, Sears...department sores...all only losing 10% or so a year compared to Old Navy dropping 30%. Know what youre talking about before posting a video..

[sammen89]

the numbers prove it. Department stores are holding steady...

[InfiniZ]

I thought this was actually going to be serious...

Is this a joke?

When you order food at a restaurant and something is wrong with it (wrong food, cooked wrong, etc), do you call the corporate number and ask them to fix it? NO! You talk to the waiter and get it fixed, maybe even ask to see the manager who can help you out.

If something was wrong with a product you bought at Sears, return it. It's that simple. We just sell the products, we don't make them. Go cry somewhere else.

[thepictureman]

I'm sure an even exchange would have been more than easy or even some money off with an exchange for new merchandise would have been doable. If you didnt walk into sears thinking that you were going to pull one over on them and shit on the sales people. We take care of the customers that are plesant and enjoyable to work with. Dicks like this bandito here arent even going to be able to waste are time.

[gypsybandito]

So I'm a "dick?" Wow, if I ever have a customer service opening, I hope you come work for me.

I didn't try to pull anything on anyone. I just bought something, cash upfront, and when it arrived it was broken. Then they left it there, replacing it 3 weeks later with another broken one.

But thanks for the comment. Your mother must be really proud.

[aylabcloud]

@InfiniZ i like this comment.. im also working for sears

[genmaximus110]

I'm glad I don't have customers like you come into my store very often.  I'm just doing my job and I try to help customers, but then there are ones like you who can never be satisfied.

[99minerkc]

julesinca64 (4 days ago) Show Hide

0 Poor comment Good comment

Marked as spam

Reply | Spam

I first want to comment, Sears service is awful, no wonder they can't compete with service like Nordstroms. Second I laugh at the idiots sticking up for Sears, the workers, they can't even spell correctly. Thus the point, poor employess, poor service.!

-----------------

Couldn't have said it better myself!!

[julesinca64]

I first want to comment, Sears service is awful, no wonder they can't compete with service like Nordstroms. Second I laugh at the idiots sticking up for Sears, the workers, they can't even spell correctly. Thus the point, poor employess, poor service.!!

[hondarider329]

i work at sears. i work in appliances and i work as recieving. you are a fuckin moron. a big buy?!?! WOOHOO! u spent hundreds of dollars on a single appliance?!?! WOW MAN!!! come buy a 2,000 dollar tv and dont be a cheap fuck and buy clearance shit and maybe it would not be defective. :) and get a new fuckin hair cut son. this aint the 90's

[gypsybandito]

I wonder how your bosses would feel about you representing them that way. Btw, I've spent thousands on home related stuff since my first was born, and Sears has seen none of that.

[irolliamvolvo]

lol I'm sure his boss probly feels the same way considering your statemnt. You truly are an awful customer. Some times being polite will get you some where. TA DA!

[AssociateAdvocate79]

maybe thats why the stock price dropped :/

[99minerkc]

Never mind the mono-log just get to the point!! Sears SUCKS!!

[gypsybandito]

You're right... I'm too wordy...

[BluHefner03]

we just didnt want to fuck wit ya

[leonkennedy1]

your just another one of thse stupidass customers that think they are something special beacause "I made major purchases" your all the same stop trying to individualize yourself like your so benefical to the company. bottom line is you'll bitch and complain about any store you step foot in.

[gypsybandito]

Actually, no, I won't. I'll readily evanglize Apple, American Apparel, and Air France because they've created positive experiences for me...

[assphincter]

Another youtube cry baby pussy. Get over it fuck stain.

[gypsybandito]

Thanks for the attention ;)

[heywhatsupyall]

im the customer service manager at sears in texas i dont give a fuck if we lose your buissnes your just one person and i make up for you not shopping at our stores in 1 day with my credit applications

[sammen89]

Hey, please refrain from your lying. Sears is not at fault here, its the garbage manufacturer... if REAL associates are posting in response to this, YOU are the ones who SCREW UP all quality retail stores... like Sears, Best Buy, and Home Depot..

[nenusso]

do you thik that we care if u stop buying at sears? ajajaj dog, c`mon, more than the 70% of USA inhabitants buy at sears, who you are a 0.000001%, use your money to get a girlfriend or at least a plastic doll...GET A LIFE...

[farmonthefreeway]

why do you keep looking to the right? someone there holding a gun forcing you to say that? lol

[gypsybandito]

I have a nervous twitch ;)

[assphincter]

It is called CMS or chronic masturbation syndrome. Your hand never stops doing that jack off motion. You may want to see a doctor. I read about it.

[gypsybandito]

Thanks for the advice...

[euraoba2009]

@farmonthefreeway well this person seems to be arrogant, and he seems to be uncivilized or even educated....no wonder that his mom raised her this way....... like parents like children..... dont know how to appreciate the help that is being attempted to be given to him...... what a looser..... Yeah we know youre a customer then deal with it... allow other people to give their effort in helping you out...... no wonder ther's no resolution yet to your dissapointment



[radiant987]

U idiots! Using our fun filled environment Youtube to state your opinions on the business world

[ramlof21]

perhaps it has nothing to do with the equipment but the dumbass that pretends to know shit

[mugwump666]

Shut up whiny jerk

[GamerJohn123]

Your a joke man. Nothing is freaking perfect and would you relax for crying out loud.

[jimviera]

You're right. Sears has the worst customer service ever and they get nasty with you if you don't like their solution to your problem, like sending you paint to cover the scratches on a new fridge. lol Never again!

[pattersclan]

think I'm going to sue Sears. I am a former employee. I tried to exchange a few shirts for a larger size. A computer glitch gave me a $20 credit, this transaction was approved by management. I got the heat, and they had me arrested. ARRESTED!!!!

[RockRhymes]

lol i bet sears will collapse without your massive purchases.

[irolliamvolvo]

I bet your mother never taught you life's most important lessons. Life is not perfect some times SHIT HAPPENS! The best thing to do is be nice about it because then people are more apt to help you. As for your hundreds of dollars big whoop it impresses no one when you act like that. I'm not trying to be ugly but I get tired of people who by the least expensive thing and try to act like there some body. I deal with customers who spend $2000 or more on a regular bases.

[sparkylulu61]

I worked at a Sears store and we didn't have a customer service department so it fell upon my shoulders to help them when all I was trained to do was run a cash register. We weren't trained to handle warranty returns, return defective merchandise...anything like that. I felt bad when all I could do was hand the customer a paper with a 1-800 # on it to call. That's pretty much Sears approach to handling things they'd rather just forget/ignore.

[phyllodough]

whoa, sounds bad ... is sears even still running sears... I thought sears went hands off and into sears holdings... shouldn't we be bitching with K-mart for how they are running sears?

[radiant987]

What a whiny bunch of little bitches you fucking lazy people are! Try living in another country and see what true problems are! Fucking spoiled pigs!

[gpciie]

You had a kid? You're straight?

[cmegranmstr]

Sears is the problem!!!! when you decide as a company to be so cheap that you don't want to pay your employees at least a living wage, and put them on some mickey mouse plan where they get a $6.00 hour/draw against commission you can now see the results of this stupidity. sears sales associates steal customers from each other because they are so desperate to make a buck. sears managers don't even try to police the problem. customer service goes right down the poopee!! lieing-cheating-stealing.

[EgyptianPrinceCB]

I, as a former Sears Employee, 100% agree with you.

Sears is a BIG god damn joke. $9.09/hr salary, PART TIME, 10 hours a week, and each time you come in, they assign you a ridiculously high sales target of less than a $2000 to be made in a 5-hour shift!!

MOST Sales Managers are horrible, Sears Staff are SO STARVED that since there is NO WAGE they crave selling useless Protection Agreements and Extended Warranties to substitute bad income.

Customers loose out, and they get grabbed by vultures

[irolliamvolvo]

Actually I do quite well for my self considering it's a job to get me through college.

[gypsyluv]

let companies know when you are not satisfied..it is their job to elp- if they desire to stay in business. You might be one- but enough people who see this or are upset with any company- they will know.

[crazyferretmom]

Well anyone that is so low to use the Lord's name in vain does not deserve any help period.

Everyone here is bitching about Sears, what about all these other companies out there. Its not just Sears that has caused issue with a select few but what about phone companies, electric and so on. If there is a mistake on your bill, you are over charged do they fix it hell no, they just give you some lame ass excuse and you still pay for it, they cut you off.

[DJFG85]

U think its bad shopping at Sears? Try working there, I worked there for a month then just abandoned the job, they mailed me a letter a week later asking what happened to me and to call back to discuss my employment. The fact they'd take me back after a one week absence shows how desperate they are. You couldn't double my pay and ask me to work there, its unbelievable. Its a terrible store with no concern to to employees or customers

[crazyferretmom]

You work a month try working over a year..panzy..I have sold over hundreds of stuff to customers and every seldom I will come across a upset customer and I fix the problem on the spot..its tight wad customers like you don't buy the protection agreement and expect the manufacture warranty to be the best but it only covers defects!!...and its the manufacture problem not sears!!!duh

[DJFG85]

U fucking retarded bitch, the POINT was it was so bad that I left after a month, the REASON I LEFT was because it was bad, I didn't have to quit cause i moved or anything, the job was just disgusting, why would I work there a year? What is your IQ? 50? I mean, do something productive with your life. Its idiots from lower class of society who are like U. Continue working retail until you retire.

[irolliamvolvo]

PREACH IT! I've been with them for 5 years. LOVE IT! I love helping customers. I do the best I can and will bend over backwards to help them but they need to realize we are not magicians and have to abide by company policy. If your worried about having problems take out a protection agreement on the product. If I could wave a magic wand I would but folks life is not perfect. We will do the best we can!

[anniecb20]

I also work for SEARS cutomer service and I do the best I can 2 help cust's. But its not us. Its the fucking company. They're shit :/ And I dont blaim cutomers for being pissed off

[stutter0]

yah!! i agree with you...

it is not sears its the manufacturers!!!!

[grayninja62]

wow like you're One customer matters in the world of Business. Sears is gunna still make money without.

[A4AgnstcFndmntlst]

Sears sucks. Don't buy anything from $ears.

Since I heard (many years ago) about the content of this article I refuse to having any dealings with that company.

findarticles[dot]com[slash]p[s­lash]articles[slash]mi_m3092[s lash]is_n18_v31[slash]ai_12736­011

[TrilbyO]

We need a consumer revolution! Support your local businesses. Sears is the absolute worst when it comes to servicing their applances. Don't buy the service plans. The repair people just exhaust you by doing NOTHING.

[crazyferretmom]

if you want to support local business then you cant shop at walmart retard

[deltaboy767]

Listen up everyone, I purchased a Kenmore washer and dryer from sears in 1982, when sears only sold Kenmore, in 2006 i had to replace the washer with a LOUSY!!! Kenmore washer, that quit working in the first 5 days, Whirlpool makes Kenmore washers, always has, sears does not make them i know this, For 10 months, the machine has been sitting in my garage unrepaired, cause Sears keeps giving me the run around, telling me that they will send a tech out. So i have now bought a speed queen set.

[a92123]

lolol so true sears sucks ass

[EVHfty150]

It's Sears' fault because they don't live up to their obligations to replace OR service the products they sell. I've been waiting for replacement items for eight God Damn months! I can't even get the store manager to return my calls. I've had to personally go to the store at least 6 times and STILL can't get results! So tell me again how this isn't Sears' fault?

[EVHfty150]

There is EVERYTHING WRONG with Sears! The stock price doesn't lie! In the last six months it went from $190 a share to $100! Reporting a 99% DECLINE in quarterly profit! I purchased $6,0000 worth of appliances this past spring and EVERY item had a defect! Eddie Lampert has turned an American Icon into a National Joke! A trained Chimp could have run the company better if they had not been busy selling me appliances instead!

[PanteraMan]

What are you talking about? you recieve a defective product, So. how the hell is that sears fault? I purchased a tv from best buy and it came defective how the hell is that best buy's fault. Not one retail company manufactures the applainces. all appliances are sent from the manufacture and sold at any retail store around the world.

[klezfire]

There is nothing wrong with Sears. They have always treated me well. In fact on my birthday they waved my payment.

[Fig1918]

no one cares...

[thepictureman]

i have to say you are one dumb SOB. idk know how you could expect a corporate business to not have other companies and individual sales reps to represent their products. with an honest sales person you get the facts and background from other customers experiances.

[VCJDC]

Sears guarantees are worthless. They delivered a washer that had a hunk out of the enamel on the top and refused to exchange or refund. They offered $50 off. I wanted a NEW looking washer not one that was damaged. The delivery guy wrote on my order slip that it was damaged before delivery. I phoned the sales person directly and managed to get $150 off but no repairs. They would not let me finish a sentence on the phone. Constant interruptions and trying to pass me off to another "department."

[thepictureman]

well first off, dont be so anal. its a damn washer for christ sakes, what are you doing showing it off to your friends and useing it as a center piece. get a life. and secondly sears should have been polite on the phone and the only time you should have been transferd on the phone was to the appliance dept. and a manager.

[eduardo13]

lol ur da type of customers i h8

ur piece of furniture didnt work??

lmao

of course sears doesnt care about ur "business" u swear like ur mr. macys or something wit hugeee pockets

lol

[OhverAcheever]

I work at Sears and Ive seen this problem and I have to agree. My manager even tells me that we have to take care of it all. In the clothing department, they expect us to know why the brand decided to make it that way. Its ridiculous. If you dont shop at Sears, hey, me neither, more power to you.

[thepictureman]

your manager should be fired for not doing his or her job and you should be fired for not supporting your company. "dont bite the hand that feeds you."