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  • im sorry for you! i have never seen this before! its insulting!!! i have only heard of things like this, this is a clear example of poor customer service! for you to post this on Youtube increases the power of "word of mouth!",which is one of the reasons companies try to improve their products, services and people working for them! if more people would express their freedom of speech this way, would force companies to look at the people representing them, and how they treat and value customers!

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