The BBB has received numerous complaints regarding this firm which provides cable, Internet, and telephone service. Complainants primarily allege that the firm had improper billing practices, referred customer bills to collection agencies in error, provided poor customer service, failed to properly install or maintain service and failed to honor service appointments. These allegations are reflected in the complaint statistics below.
DO BUSINESS WITH THEM AT YOUR OWN RISK
Hectortuba155817 2 years ago
The BBB has received numerous complaints regarding this firm which provides cable, Internet, and telephone service. Complainants primarily allege that the firm had improper billing practices, referred customer bills to collection agencies in error, provided poor customer service, failed to properly install or maintain service and failed to honor service appointments. These allegations are reflected in the complaint statistics below.
Hectortuba155817 2 years ago
CHARTER IS THE WORST CABLE COMPANY IN EXISTANCE
2667 regarding Billing or Collection Issues BBB Definition:
FROM Better business bureau:
6287 in the last 36 months
2667: Billing or Collection Issues - Claim alleging billing errors, unauthorized charges, or questionable collection practices.
Hectortuba155817 2 years ago