I need help! I dont know what is wrong with my 5 gen classic ipod. I over charged it for a little over 5 hours and now the battery drains like crazy, all of my songs skip, and itunes cant recongize it. Do i need the battery replaced im guessing or is it something else? Thank you
@Ghero48 Sounds like a logic board (aka Main Electronics Board). If your iPod has problems with battery life and it is not recognized by iTunes when you plug it into the computer, that is a logic board issue 80% of the time. I would not waste time on installing a battery. We do have a Diagnosis / Repair service available on our website.
how do i fix my ipod (i think its 3rd gen touch) the power button is jammed i just want to get it out but i dont have the tool thingy can you help me or give me some tips
@DhideMagic1 The tool in the video is an older version of what are called Spudgers, these are small plastic tools with thin tips. They are basically the same tools as the iPod Opening Tools for sale on our website. We also one Spudger tool with any order placed for parts to be installed by the customer. There is also a metal version called the Metal Opening Tool, I highly recommend the metal tool in addition to the plastic Spudgers. When opening an iPod Photo/Video or Classic they are great.
I am wondering if you can help me repair my 2nd gen iPod touch. Here's the problem: The bottom of the ipod gets extremely hot whenever playing games or surfing for an extended amount of time and the ipod completely freezes. After shutting it off by holding the home button and the sleep/wake button, I have to wait a few hours before I can turn in on again, and by then the battery is dead. In addition I'm looking to replace the screen, battery, speaker, and fix the sleep and volume buttons.
@yangstrike13 This type of repair may, due to the overheating issue, would need to first be Diagnosed to ensure that the overheating issue is repairable. Then we would address the screen, battery etc. More information on this service is available on our website. You can also call us on the General Information line between 10a & 10p EST Monday through Friday for more information.
@DigiExpress If it helps this only happens when the sound is turned on and the ipod has no headphones. My theory is that the damaged speaker is causing the device to overheat somehow. Because if the volume is muted without headphones, the device performs as it should; and there has never been a problem with the headphones plugged in.
@yangstrike13 That may be the case, where a solder joint from the loudspeaker has become damaged and is making contact with parts that are not to be connected. However that is not a common issue, though your assumption does make sense. We would still have to see this in front of a technician to be certain on anything. Are you sure this iPod does not have water or moisture damaged?
@DigiExpress I am not certain as to whether or not the device has any water damage; but I would say it is very possible just by judging its physical condition and some other minor issues the device has. For instance, the screen is discolored in some areas (with white spots that can only be seen in daylight). Also, the the sleep/wake and the volume buttons are all tied; each one sleeps the iPod. If water damage is the cause of these malfunctions, will they be fixable? Just from an expert opinion?
@Bloodshot133722 All repairs start at $25.00 (+s&h), if you need to have a damaged part replaced with a new part; that would be an additional cost. All the information is available on our site and we have reps on the phones 7 days a week.
my ipod will not turn on at all. whe I plug it into the computer it flashes a gray screen and on the computer, it says the hardware is not working properly. I have tried it on many computers and have the same results. Its a Ipod nano 3rd generation. It also has a small dent in the back, I think that may be the problem.
@4512376 The dented backplate could be the cause of the issue. The iPod Nano 3rd gen is particularly difficult to open without damage the backplate itself. The white screen and hardware failure messages together could be simply a malfunctioning LCD screen; though it could also be a problem with the logic board. The logic boards for any iPod nano are simply not available to have repaired cost effectively. If you were to replace the LCD screen you would need to replace the backplate as well.
@4512376 A white LCD screen could be the LCD screen or the Logic board. The "White screen of death" is a reference to Microsoft's Windows Operating System having a "Blue Screen of Death". The device you have cannot properly output data to the LCD screen either because the logic board itself is damaged or because the LCD screen has been damaged. The only way to tell, other than examining the logic board for defects is to replace the LCD screen with a known-good unit.
I already have a spare headphone jack kit for my ipod classic, would it be possible to send my ipod in along with the headphone jack unit and have it installed?
between the glass and the lcd there is a bunch of greasy stuff....i wiped it all off and now the screen wont respond when touched...any way to fix that? like, can i use vegetable oil or something? plz help
@fretshr3dder I have seen in some cases the "oil" is a by product of manufacturing and should not affect the digitizer (touch sensitivity). I do NOT suggest putting any type of vegetable oil or the like on or in the device. You may want to check your connections and be careful upon re-assembly. I have not heard of this issue before, that the "oil" would affect functions.
@DigiExpress eh, okay then, thanx . but i just find it really weird how it stopped working after i separated the glass and the LCD..i made sure not to disassemble any wires though...i only took it apart to fix my sleep button..
@jjordog You are going to have to probably go around a few time to get the iPod opened. If you are still having troubles you can send the iPod and the part to us and we can install it for you for $25. Check out our website or the papers that we sent with the part.
how disappointing. i mangled mine and apparently ruined the screen somehow trying to replace the battery. looks like water was poured inside of it. it is kinda working but there are no longer any songs in it and itunes doesn't want to connect to it. what a joke...
My iPod headphone jack is broken, if I send it in to get it repaired how much does is cost and will everything on the iPod be erased or will nothing happen to the media content on it?
@PanzerTank521 The price of the headphone jack depends on what type of iPod you have. They are usually around $19..9 and we also have a $25 installation fee. With replaceing a headphone jack your information should not be erased. Check out our website for more info.
do you guys fix water damage? i have a very old ipod video 80 gb. and a friend spilled soda on it. now after i charge it up the ok to disconnect sign stays on the screen until the battery runs out of juice. and i can not restart it or turn it off
@DarkWarriorRiku We can try to fix water damage it just depends on what was damages inside the iPod. Send it in for a $25 diagnosis and we can let you know what parts you'll need to replace in order to make your iPod functional again. Check out our website for more information.
@themonkboy123 It depends on what kind of iPod you have. Some of the hold button wires are connected with the same part as the headphone jack. Check out our website for all the parts that we see for the different iPod models.
@taazii You could order new tools from our website or you could send it to us and we can do the repair for you for $25.00. You should have gotten a piece of paper with your part that has instructions for having us repair the iPod for you. Have a great day!
@Locklin100 If your ihome is having the iPod charge then the battery should be ok. And the LCD screen sounds like it is working. What seems to be the problem? When you take it off the dock does it turn off and you can not turn it back on? To be sure of what the problem is we would suggest sending it to us and having one of our technicians take a look at it for you. Check out our website for more information.
I found this to be much harder than it looks even with a similar tool to that pictured. It is very hard to get a tool inserted into the tight interface in the first place. The area near the hold switch was looser than everywhere else in my experience. I ended up prying with butter knives!
I need help becuase my ipod touch 4g dropped in pop now it wont turn on
simplebouvierfan 3 weeks ago
@simplebouvierfan If you search our other videos you will find our repair video for the iPod Touch 4th generation.
DigiExpress 3 weeks ago
I need help! I dont know what is wrong with my 5 gen classic ipod. I over charged it for a little over 5 hours and now the battery drains like crazy, all of my songs skip, and itunes cant recongize it. Do i need the battery replaced im guessing or is it something else? Thank you
Ghero48 1 month ago
@Ghero48 Sounds like a logic board (aka Main Electronics Board). If your iPod has problems with battery life and it is not recognized by iTunes when you plug it into the computer, that is a logic board issue 80% of the time. I would not waste time on installing a battery. We do have a Diagnosis / Repair service available on our website.
DigiExpress 1 month ago
how do i fix my ipod (i think its 3rd gen touch) the power button is jammed i just want to get it out but i dont have the tool thingy can you help me or give me some tips
xXLocomotiveXx 3 months ago
yooooo can digi express fix thw white death?????
JPrince650 4 months ago
what tool is that?
DhideMagic1 7 months ago
@DhideMagic1 The tool in the video is an older version of what are called Spudgers, these are small plastic tools with thin tips. They are basically the same tools as the iPod Opening Tools for sale on our website. We also one Spudger tool with any order placed for parts to be installed by the customer. There is also a metal version called the Metal Opening Tool, I highly recommend the metal tool in addition to the plastic Spudgers. When opening an iPod Photo/Video or Classic they are great.
DigiExpress 7 months ago
I am wondering if you can help me repair my 2nd gen iPod touch. Here's the problem: The bottom of the ipod gets extremely hot whenever playing games or surfing for an extended amount of time and the ipod completely freezes. After shutting it off by holding the home button and the sleep/wake button, I have to wait a few hours before I can turn in on again, and by then the battery is dead. In addition I'm looking to replace the screen, battery, speaker, and fix the sleep and volume buttons.
yangstrike13 8 months ago
@yangstrike13 This type of repair may, due to the overheating issue, would need to first be Diagnosed to ensure that the overheating issue is repairable. Then we would address the screen, battery etc. More information on this service is available on our website. You can also call us on the General Information line between 10a & 10p EST Monday through Friday for more information.
DigiExpress 7 months ago
@DigiExpress If it helps this only happens when the sound is turned on and the ipod has no headphones. My theory is that the damaged speaker is causing the device to overheat somehow. Because if the volume is muted without headphones, the device performs as it should; and there has never been a problem with the headphones plugged in.
yangstrike13 7 months ago
@yangstrike13 That may be the case, where a solder joint from the loudspeaker has become damaged and is making contact with parts that are not to be connected. However that is not a common issue, though your assumption does make sense. We would still have to see this in front of a technician to be certain on anything. Are you sure this iPod does not have water or moisture damaged?
DigiExpress 7 months ago
@DigiExpress I am not certain as to whether or not the device has any water damage; but I would say it is very possible just by judging its physical condition and some other minor issues the device has. For instance, the screen is discolored in some areas (with white spots that can only be seen in daylight). Also, the the sleep/wake and the volume buttons are all tied; each one sleeps the iPod. If water damage is the cause of these malfunctions, will they be fixable? Just from an expert opinion?
yangstrike13 7 months ago
can you fix my ipod touch how much would it cost me
Bloodshot133722 9 months ago
@Bloodshot133722 All repairs start at $25.00 (+s&h), if you need to have a damaged part replaced with a new part; that would be an additional cost. All the information is available on our site and we have reps on the phones 7 days a week.
DigiExpress 9 months ago
can you fix my ipod touch
Bloodshot133722 9 months ago
:)
GenNerallko 9 months ago
my ipod will not turn on at all. whe I plug it into the computer it flashes a gray screen and on the computer, it says the hardware is not working properly. I have tried it on many computers and have the same results. Its a Ipod nano 3rd generation. It also has a small dent in the back, I think that may be the problem.
4512376 9 months ago
@4512376 The dented backplate could be the cause of the issue. The iPod Nano 3rd gen is particularly difficult to open without damage the backplate itself. The white screen and hardware failure messages together could be simply a malfunctioning LCD screen; though it could also be a problem with the logic board. The logic boards for any iPod nano are simply not available to have repaired cost effectively. If you were to replace the LCD screen you would need to replace the backplate as well.
DigiExpress 9 months ago
@DigiExpress I have fixed it enough so I can tell what that it actually has the, " white screen of death" how would you fix that?
4512376 9 months ago
@4512376 A white LCD screen could be the LCD screen or the Logic board. The "White screen of death" is a reference to Microsoft's Windows Operating System having a "Blue Screen of Death". The device you have cannot properly output data to the LCD screen either because the logic board itself is damaged or because the LCD screen has been damaged. The only way to tell, other than examining the logic board for defects is to replace the LCD screen with a known-good unit.
DigiExpress 9 months ago
@DigiExpress I have fixed it enough so I can tell what that it actually has the, " white screen of death" how would you fix that?
4512376 9 months ago
I already have a spare headphone jack kit for my ipod classic, would it be possible to send my ipod in along with the headphone jack unit and have it installed?
Gravatrax101 10 months ago
between the glass and the lcd there is a bunch of greasy stuff....i wiped it all off and now the screen wont respond when touched...any way to fix that? like, can i use vegetable oil or something? plz help
fretshr3dder 10 months ago
@fretshr3dder what model and generation of iPod are you referring to?
DigiExpress 10 months ago
@DigiExpress 8 gig 2nd gen itouch
fretshr3dder 10 months ago
@fretshr3dder I have seen in some cases the "oil" is a by product of manufacturing and should not affect the digitizer (touch sensitivity). I do NOT suggest putting any type of vegetable oil or the like on or in the device. You may want to check your connections and be careful upon re-assembly. I have not heard of this issue before, that the "oil" would affect functions.
DigiExpress 10 months ago
@DigiExpress eh, okay then, thanx . but i just find it really weird how it stopped working after i separated the glass and the LCD..i made sure not to disassemble any wires though...i only took it apart to fix my sleep button..
fretshr3dder 10 months ago
there's no space in mine to fit the tool you sent
jjordog 1 year ago
@jjordog You are going to have to probably go around a few time to get the iPod opened. If you are still having troubles you can send the iPod and the part to us and we can install it for you for $25. Check out our website or the papers that we sent with the part.
DigiExpress 1 year ago
my ipod got wet and it wont turn on...what should i do?
ortizkillz 1 year ago
how much would it cost to get the headphone jack on my 120 gig ipod classic? i'm going nuts
PaleLittleGirl1 1 year ago
@PaleLittleGirl1 We sell the headphone jacks for $19.99 on our website. Check it out for more information.
DigiExpress 1 year ago
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how disappointing. i mangled mine and apparently ruined the screen somehow trying to replace the battery. looks like water was poured inside of it. it is kinda working but there are no longer any songs in it and itunes doesn't want to connect to it. what a joke...
SuperErika70 1 year ago
This has been flagged as spam show
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UGGsupplier04 1 year ago
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uggsupplier 1 year ago
Would You Still Repair It If The Ipod Is Hacked ?
Skippy19951 1 year ago
@Skippy19951 What do you mean by hacked?
DigiExpress 1 year ago
@DigiExpress jail broken probobly
kcinthingy 1 year ago
@Locklin100
122 Kerr. Rd
Building ! Suite 100
New Kensington, PA 15068
DigiExpress 1 year ago
while ur watching the video press play then ur arrow key an play snake thumbs up if u tryed it
ivyliterocway 1 year ago
My iPod headphone jack is broken, if I send it in to get it repaired how much does is cost and will everything on the iPod be erased or will nothing happen to the media content on it?
PanzerTank521 1 year ago
@PanzerTank521 The price of the headphone jack depends on what type of iPod you have. They are usually around $19..9 and we also have a $25 installation fee. With replaceing a headphone jack your information should not be erased. Check out our website for more info.
DigiExpress 1 year ago
do you guys fix water damage? i have a very old ipod video 80 gb. and a friend spilled soda on it. now after i charge it up the ok to disconnect sign stays on the screen until the battery runs out of juice. and i can not restart it or turn it off
DarkWarriorRiku 1 year ago
@DarkWarriorRiku We can try to fix water damage it just depends on what was damages inside the iPod. Send it in for a $25 diagnosis and we can let you know what parts you'll need to replace in order to make your iPod functional again. Check out our website for more information.
DigiExpress 1 year ago
How much is it to get the new wire for the hold button cause i was changing battery and now the hold button does work? can you help me?
themonkboy123 1 year ago
@themonkboy123 It depends on what kind of iPod you have. Some of the hold button wires are connected with the same part as the headphone jack. Check out our website for all the parts that we see for the different iPod models.
DigiExpress 1 year ago
my ipod case isnt opening no matter wat i do and the tools that came wit it broke now wat?
taazii 1 year ago
@taazii You could order new tools from our website or you could send it to us and we can do the repair for you for $25.00. You should have gotten a piece of paper with your part that has instructions for having us repair the iPod for you. Have a great day!
DigiExpress 1 year ago
@Locklin100 If your ihome is having the iPod charge then the battery should be ok. And the LCD screen sounds like it is working. What seems to be the problem? When you take it off the dock does it turn off and you can not turn it back on? To be sure of what the problem is we would suggest sending it to us and having one of our technicians take a look at it for you. Check out our website for more information.
DigiExpress 1 year ago
I found this to be much harder than it looks even with a similar tool to that pictured. It is very hard to get a tool inserted into the tight interface in the first place. The area near the hold switch was looser than everywhere else in my experience. I ended up prying with butter knives!
lookasism 1 year ago
am well my ipod its just like the one on the video but a little more thin like nano amma nd it wont turn on and it heats it what do u think it was
paul060890 1 year ago
help mine wont work it doesnt even charge anyone?
Giniiw76453 2 years ago
some one plzzz help every time i turn my ipod on a red x shows up and theres no videos on it plzzz write back asap
brandonu151 2 years ago
might sound stupid but how do you reconnect the two halves is it a click system or and adhesive? thanks
djfatdex 2 years ago
They just snap back together.
DigiExpress 2 years ago
thanks
djfatdex 2 years ago
My ipod nano 3rd generation click wheel doesn't work
JAYSMOOTHE83 2 years ago
HeY WhEne My Ipod iS chArgInG It WorKs ANd whEnE i Try To Stop ThE cHarginG It TUrn OFF But Its Full chargE Help Me plz Plz
MrSakura09 2 years ago
Sounds like a battery problem.
DigiExpress 2 years ago
@DigiExpress mine too how do i fix that?
blest21royal 1 year ago
ive lost all hope of opening this pile of shit,i have no tool that can do it
dasheefo 2 years ago
im about to replace the chrome back plate on my ipod 120gb anything i should know before doing this?
darkelfpictures 2 years ago
I'm trying to replace my harddrive (80g Classic 5th gen) but my only problem is getting my ipod open. Where might I get a tool like that?
neobja 2 years ago
We sell them on our website for $1.99 per pair.
Google: 'DigiExpress' and you'll find us.
DigiExpress 2 years ago
hey! well my ipod work but not the ear plug. wat i can do ?
7832694 2 years ago
Give us a call and we can help with that.
1.800.440.4693
DigiExpress 2 years ago
Thats the sauder connections where the Plug is
narutomaster802 2 years ago
Depends on the model.
DigiExpress 2 years ago
I got my iPod in the washer, is it possible to open it to dry out the parts?
humbert0acevedo 2 years ago
Don't open it, just put it in a bowl of rice for a few days. Do not turn it on.
DigiExpress 2 years ago
I can't get it opened, I'm trying to replace my battery but i broke my tools lol.
What can I use? (someting that doesn't brake...
1T54M49 2 years ago
Use a Guitar Pick...
MexicanSunflower 2 years ago
why would tou open it
370046 2 years ago
I'm trying to open it to replace my backlight.
OverLimitEX 2 years ago
i guess but i would not mess whith it
370046 2 years ago
Where can you get the tool?
Ne14mx87 2 years ago
You can purchase them from our website for $1.99.
DigiExpress 2 years ago
This is the only video that showed the tools I have and so was the only one that worked. It's pretty hard work, but eventually it gives!
couldthisbefree 3 years ago
My ipod is acting up...When i put it on the charger it makes a weird staticy buzzing sound...it also does not work at all!
firegod09 3 years ago
btw there's a setting on the ipod to set the backlight.. you can make it stronger.... try it.. maybe it's set to a small value.
moneibo 3 years ago
the back light is built in to the LCD screen, so if you were to buy a new LCD and install it should fix your problem.
apickerl 3 years ago
my ipod (3rd generation) works perfectly but the back lighting wont work so i can barely see whats on the screen!! what should i do??
LotsOfLoveCountry 3 years ago
do u go to warren hills
hatredcopter900 3 years ago