Added: 2 years ago
From: xxxwachxxx
Views: 4,685
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  • i just trying to get tec suport on the phone now you cant get an operater just this recording that sends me to there site i payed last xmass 200 had to send it back 2 times and they gave me a new 1 but they loced me out of my sune sofware that sucks

  • dear god...

  • reboot the zune

  • HAVE YOU TRY TO DO A HARD RESET?, PRESS BACK BUTTON AND THEN UP, WHEN ZUNE IS LOADING, PRESS BACK BUTTON THEN THE MIDDLE BUTTON ON THE PAD, THEN THE PLAY BUTTON, ALL THREE AT THE SAME TIME, IT WILL SAY WAIT, THEN CLEARING CONTENTS.

    AFTER THAT IS DONE, YOUR ZUNE WILL RESTART, AND CONNECT TO THE COMPUTER WOULD SHOW UP, ONCE YOU CONNECT IT, IT WILL SAY OPEN YOUR ZUNE SOFTWARE, THEN THE SOFTWARE IT SELF ONCE IS OPEN WILL TRY TO INSTALL THE FIRMWARE, DO THAT IN CASE YOU HAVE NOT DONE IT.

    GOOD LUCK.

  • Do urself a favor and go buy an ipod, i hade all kinds of mp3 players, but the best one i foud so far is an iPod Classic 160gb, it holds EVERYTHING!

  • A7X is killer

  • I have almost the same problem but my pad when i turn it on i cant move it up or down or i cant choose anything basically my pad doesnt work D:< need dam help!! Gah i cant go anywhere without my zune !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!­!!!!!!!!

  • i have a zune that pretty much the same thing happened :/

    love Zunes, but this makes me kinda not get another.

  • the touch pad on my 4G is not working at all :(

  • Yea mine does the same thing I think its a defect i think we all need to tell Microsoft how we really feel. I think Its BS that they think we should have to pay 69 dollars for a new Zune(which the same problem will probably happen again). We need to figure out how to hold Microsoft responsible this is ridiculous.

  • oh ya so to fix my prob what do i do the play/pause and back work but not the pad

  • i thought zunes where better but i keep having probs i think i might sell my 80

  • My zune also does the same, But my hold button is broken. i don't think the touch pad is like, bad or anything, i think it may have to do with the hold button. What do you think?

  • My zune is doing the same thing... ever since i upgraded the software....

  • i had dat one but 2 weeks ago i got the ZUNE HD

  • i have he same problem it happend today..i was gonna change the song and it froze..the play/pause and the BAK.butonswork but my zune pad just forze.

  • I found a fix for this problem. It happened to me yesterday. It's software, not hardware. Simply connect the Zune to your PC, open the Zune software (It usually automatically pops up), click Settings in the top right hand corner, then select Device. Erase all content on your Zune and it will reboot automatically. My pad started working as soon as I did this.

    Remember, you can always copy everything from your Zune onto your PC library, so do that if you want to save anything.

  • I have the same problem with my zune 8 it goes crazt when on touch and i can barley control it up left right selcet barely work &down goes of most.....

  • At Least Ur Pad Works..lol Mine Goes Krazy!!!..lol It Has A Mine of It's One...Imma Post A Video Soon So Ya'll Kan See How Mine Is.. Oh 8Gb Soon..Ya Iknow But Hey! It's Sitll Kick Ass.....Untill I Had his Problem..lol ZUNE IZ RIPPIN!!!

  • mines doing the same thing rite now and play button and back button work but nuthin else

  • same here idk wats wrong with mine i got the 8g and its bein crappy right now

  • its a touch pad, not a launch pad. so next time, don't slam your thumbs down on the buttons. treat your zune good, like i do. because its not indestructible. buuuuut it IS better than the ipod. :D

  • haha trust me, i treat it reaal good, i never take it out of its case, i just did it for the video...and as you can tell on my video the room was completely silent so thats why it sound as if i was "slamming" my thumb... but yeah the zunes are waaay better :)

    and the zune hd is just a blast! :D

  • YOU HAVE A ZUNE HD!?!?! LUCKY!!!!

  • @monketron zune sucks u moron

  • @TylerMBuller12

    not sure if troll, or just really stupid.

  • I have the original 30g zune and my middle/enter button on my zune is unresponsive. you can click it and click it but no response from zune. If you I just keep clicking the backlight will go out which lets me know the zune doesn't know I'm pressing anything. Any suggestion or help, hopefully a video response.

  • yo bro my back button works fine but it seems to want to ignore what i want it to do. the rest of my buttons quit working. ima take the bitch apart and take the battery out and then reset it that way and see what happens.

  • thats too bad.. :S

    is it still that waY?

  • so what exactly did you do to make it work? or did you just leave alone for a while?

  • Well... i kinda just left it alone.

    I let the battery drain completely, then eventually it worked fine.

    Sometimes it would go crazy again, i thought if i turned off the touch setting, it wouldnt happen, it happened anyways. So i dont really know why it happens.

    What ive noticed is that when i leave it in the car or any hot place, thats when it goes wrong again. If not, nothing happens.

    Right now its sitting next to me completely fine :)

  • @xxxwachxxx I left my Zune in the car when I was going to my friends house. When I came back like 7 hours later, something similar was happening. Should I leave it alone for a few hours?

  • ohh yeahh i try to touch the pad to do a comman but it doesnt move of do nothing only the play and back button works

  • what the hell... ive heard from lots of people having the same problem, including me obviously and theyre all from different reasons.. none of them are related....

  • i just had that happen to me yesterday man :(

    i dont know what happen i was skating and i think my leg pressed it soo hard that it pressed the pad soo much that it messed up i dont think so because i have skated with my zune lots of times and nothing liek this has happened ?

  • at least ur's moves my zune touch pad wont even respond nor will the play button or back button...nothing works, resetting,re-formatting, nothing works. at least i have a ipod touch for now but i will wait to get the Zune HD

  • i dont think ill go zune HD this time...

    the iphone is way to far ahead from the hd...

    too bad zune..:S

  • my zune went crazy like this 2, i think is was cuz i bought a cheap wall charger so i let it die then charged it up wit the usb cord on the computer

  • and did it work afterwards?, i dont think mine has the same problem, i only charge it from the usb directrly, and an original wall charger..

  • Ive done that already...

    but if you meant that i should open it and clean it from the inside... i havent i dont wanna mess it up more haha...

    It eventually works.. right now is working fine..

  • Umm weird...

    Clean it..

  • I have to buy a new one......Microsoft wants $139.00 cause my warrantee JUST gave out.

    So I am buying a bigger one and looking for one with a broken LCD so I can swap them.

  • Ouch... well good luck with that... or perhaps you can wait a little, well a couple of months for the new zune maybe?

    You can make it through with a cheap mp3 player haha i believe..

  • I'm having the same problem.....except mine doesnt zip on the screen it just ignores my commands to do an action.

  • Its so frustrating...Mine does responds to my commands.. but they all lead to "left".

    Up=left, down =left, right = left...

    have you done anything yet with your zune?

    What i did.. one day my zune was working fine so i turned of the touch settings and its been working good or a while...

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