Yeah, like I said earlier, I did a full restore, full reboot. Still a dead touchscreen. I'm off to the Apple store in a bit to try and get a replacement.
So instead of taking it back to the store, or calling Apple tech support, you decided to make a video and post it on You Tube? Dude just take it back, they'll get you a new one.
Yeah, I did a full restore of the software and same thing -- dead screen. I guess now I'll get to enjoy the adventures in tech support at AT&T and Apple.
Resolved: the nearest Apple store did an exchange there on the spot (and swapped SIM cards)
mathowie 4 years ago
YAY!
iamthebestartist 4 years ago 1098
Ouch.
coldchef 4 years ago 257
Did you try the restore in iTunes?
uglyboy29201 4 years ago 735
Yeah, like I said earlier, I did a full restore, full reboot. Still a dead touchscreen. I'm off to the Apple store in a bit to try and get a replacement.
mathowie 4 years ago
there, there.
hytmal 4 years ago
bring it back! quick as lightning
roccopoiago 4 years ago 601
So instead of taking it back to the store, or calling Apple tech support, you decided to make a video and post it on You Tube? Dude just take it back, they'll get you a new one.
bobtheviolin 4 years ago 629
I made a quick video to show a friend (you'll notice it's 5:35am in the shot and the stores aren't open yet)
mathowie 4 years ago
iPwned, sir?
joshmillard 4 years ago 435
I doubt the response will be any worse than a couple days without the phone while you send them your broken one and they send you a new one.
mountaineerdave 4 years ago 214
sucks, but maybe I'm missing something, but why not just go back to the store and exchange it?
arlo515 4 years ago 25
Not designed for use with mathowie.
Sorry, Matt. That really does stink.
paulmcaleer 4 years ago 37
And I doubt half as infuriating as the AT&T experience will be
emptyage 4 years ago
Wow, that's got to be infuriating.
emptyage 4 years ago 21
If you had absorbed Micah's power you'd be able to talk to it and see what's wrong.
michaelmonteiro 4 years ago 74
haha and fix it.
and looking like Sylar must be awesome mathowie.
jellybeansies 4 years ago
Clearly dude you have no electrostatic and are a robot which I have always suspected.
iamthebestartist 4 years ago 22
wow, that's awful.
sixfoot6 4 years ago 20
Yeah, I did a full restore of the software and same thing -- dead screen. I guess now I'll get to enjoy the adventures in tech support at AT&T and Apple.
mathowie 4 years ago
good luck with that! I hope the Europhone version will have fixed this kind of issues.
stompieters 4 years ago 12
matt, tried factory resetting it trough itunes? it solved some problems for John Gruber's wife (see twitter)
stompieters 4 years ago 10