Added: 1 year ago
From: stephmomof3
Views: 12,128
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  • On a Genie there is a over torque limit at the motor that will turn off the motor if there is too much resistance when closing.

  • the opener needs to be centered on the door. The door is out of balance and may need spring adjustments. Check the tracking system to make sure its not bent and make sure it is spaced properly..

  • @jeffro1234567891 read my comments

  • why is it offset, Thats the problem

  • @20jgard On a torsion spring set up, you can offset the operator without causing a problem. If he had extension springs, it wouldn't work, because there's nothing keeping the cables moving at the same speed, like there is with this torsion installation.

  • @TheGarageDoorGeek it was unbalenced

  • @20jgard If he had a spring change, and the tech didn't balance the door properly, this would have been an issue much sooner. This being something that just popped up, it's either what the poster said; the motor burning out, or a bad board. Most balance issues are the because of the springs weakening over time, then the opener can't raise the door. I was an installer/repair tech for a while, so I've dealt with both door and operator issues.

  • It's the closing force, it is not adjusted to handle the resistance of the springs.

  • I totally missed you saying the door was harder to close when I watched this the first time.

    Is it hard to close by hand with the opener disconnected, or does only the motor have a hard time?

    If it's hard to close by hand, the spring needs to be adjusted. If not, replace the capacitor, if no help, then the board is the culprit.

  • Adjusting the screw fixed the problem temporarily but the door is still having problems. I have the adj. screw up to 6 and it still wants to not go down sometimes. Any sugestions?

  • There are force adjustments on the back of your unit.  Since you have a wood door, it accumulates weight, year after year, you need to adjust the "down" force screw to around 5-6 and you should be good! Soon though, you should consider replacing your operator.. That is a very old craftsman unit, and the new LiftMasters are great, Chamberlain makes LiftMaster as WELL as Craftsman.

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