Added: 4 years ago
From: getsalesresultsnow
Views: 33,316
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  • This is AWESOME!!

  • I find it really hard to create rapport, especially since my sales job is over the phone. I can generally make some level of rapport, maybe a 6 out of 10. But i find it difficult especially if i don't like the person (i know this is wrong considering i'm in sales). at other times if i attempt to create rapport with the customer, i feel that i'm fake and disingenuous.

    can you please make a video of rapport building?

  • @WOGI5M Hey I would recommend you read about pacing and leading, and matching the voice tone of your prospect with yours. Also, try to match the speed of your speech to their, and their breathing. Plus, if they use any "colloquial speech" or descriptive words... these words have special meaning to them, so have a sheet of paper out and "parrot" these words back to them in your own words. People like people who feel they are alike, this is the best way over the phone IMO.

  • @MarcRodill I do some of what you mentioned already but I will try the rest. Thanks

  • Comment removed

  • Awesome love your work

  • Of all sale's tip video's, This is by far the best one. Great job to you sir !

  • You'd think these people with negative comments never had to sell anything to anybody in their life. Even a person who is not a sales person can learn something this guy.

  • #6 they do not want or need what you are selling!

  • Nice Sgt. Should already know this!

  • 5 you might hear that when they are happy with there current vendor... what would you do???

  • Wireless, send me your email and I will send back a two page reply on how to handle the incumbent . . . .

  • @wireless213 rob them at gunpoint

  • I see alot of negative people here apart from my

    main man chuck

  • Have to let some people just vent and under react!

  • Comment removed

  • what about that other reason: "I don't need it" - (i.e. when your 'client' really doesn't need what you're hawking?)

  • I'm a double glazing salesman, if we worked on the basis that anyone we sell to actually needs our product...we wouldn't sell a bean.

  • there is no "i do not need it", anybody would buy anything, the thing is, are you trying to sell the right production to right person and if he/she has the money to buy it. to sum it up; right person, right place, right person, 3 R is the starting point.

  • there is no "i don't need it"?; what about selling windows to a half-senile and poor old woman who will die before the ROI from energy savings? you deprive her of the additional money she could use in her final years to pay for things that will have relatively more value for her.

  • Kia ora Mr Bauer from Auckland NZ

  • Thank you!

  • ive held 45 minute conversations talking about absolutley nuthing keeping them on the phone asking about their kids , vacations, etc...and at the very end i say " you know bob i'd like to talk about bass fishing all day but the reason i called today is_______ and _________ 9 out of 10 times i get the sale....

  • I can see you as a good sales person, Mr.

  • Great tips Mr. Bauer!

  • Ta. Not too bad.

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