Airline TV Show S1E11 You Must Be Kidding? (1/3)

[evinger79]

lol that kid at 3:40 is like wtf is going on

[thenookster]

over booked by 57? wth....

that should never happen!

[MsDC1974]

Why are airlines legally aloud to overbook even by one person? What difference does it make to them, if the person who bought a ticket does not fly? They have received their money already and should only offer the seats to people who want to take that flight, if someone does not show up on the day...

[arosenweig]

You can always connect in Charlotte on US Airways or Atlanta on Delta. Both have many more flights to Fort Lauderdale than do American and United from Chicago. Plus Delta uses bigger planes.

[006969123]

I don't feel bad for any of these people. They could have flown delta or another airline but most likely chose southwest because it was cheaper. You get what you pay for

[ZachAirlines495]

@006969123 Totally agree! Went to NYC once from Detroit on Spirit Airlines and it was very cheap but got on and my seat was overbooked! Someone was assigned the same seat as me! Luckily a whole row was still available but the without that row I would've had to wait until later that afternoon! About 12 hours later! Now I am a frequent flyer on Delta and US Airways as they definitely offer better service and do not overbook seats without a back up plan!

[Gromit801]

Why in hell, don't people get travel insurance? Especially when you have thousands invested? Idiots.

[Gromit801]

Southworst stikes again.

[WillBackbone]

1:44 if you are going on a cruise go the day before,2:08 it's called a cell phone & it's not the Airline's fault your FIL doesn't have one, 2:44 that COW is probably more worried about getting a donut than anything, 3:35 not only does that Jew had a bad toupee his bitch wife thinks she's better than others so typical, 4:54 you have high BP because your are OBESE, If you are going on a Cruise ALWAYS go the day before & get trip Insurance, here endeth the lesson,

[SpenceSox15]

@8:22, look at the fingernails.. that could slice a bitch

[messin1000]

I've been overbooked by 12 when i used American Airlines ended up on standby for 14 hours so i went with united airlines to get on holiday i lost 2 days and it's wrong overbooking their flights. my mum booked use 11 months in advanced longer thean anyone but some women who booked that day got on. Bitch

[KCTKOC]

That's why you fly down the night before.  That's what we did.

[evanfifield1]

god that women going around asking really should shut up whos really going to give uo there seat everyone needs that seat

[crystalheart9]

I guess it's a good thing I always get to the airport at least 2 hours early.

[crystalheart9]

I am surprised they would admit to the customer that the flight was overbooked by 53 people.

[ryanaircaughtnapping]

Holy crap it's Harold Ramis!!!

[BitterWaterTunnel]

They need to hire people that know what they're doing for a change. Including making security reasonable and easier for everyone.

[BitterWaterTunnel]

Airlines are puzzling sometimes.

[haierdell]

Horrible Company lol @ 7:15

[MissBelle123]

As awful as overbooking by 53 people is, I highly doubt the ticket agents conceived an evil plan to destroy some peoples holidays, so don't take it out on them. There is never a reason to yell at someone in these situations.

[CornflakeGirlDC]

Lesson learned: NEVER fly Southwest

[KCTKOC]

Everytime I fly with Southwest I get so frustrated I swear never again.

[Gromit801]

Simple: DON'T FLY THE CATTLECAR OF THE AIR, Southworst.

[od2be2003]

I'm amazed at how freely the company is willing to allow paying customers to get a raw deal...being oversold by 50+ seats...that's someone's fault and Southwest needs to take responsibility, and reimburse everything that people loose including their cruise...or find other airlines....Bite the bullet...they messed up big time and it's going to cost them....and they are willing to loose customers and customer satisfaction because of "policy".

[midgey13]

Those poor agents!!! Its really fucked up how the sales deptartment allowed the aircraft to be extremely oversold. I feel so bad for those ticket agents, and it never ceases to amaze me how disgusting and ugly people get at the airport. It's like common sense and rationality go right out the door!

[skylur44]

Overbooked by FIFTY THREE is outrageous. Add to that the metal fatigue of all the SW planes that have now been classified as CRACKS incl the fuselage and you really need to find another airline.

[MyPilot747]

SOUTHWEST IS FUCKING GAY THEY OVERBOOK BY 50 TO CREATE PROBLEMS AND THEY SHOULD ONLY BOOK THE NUMBER OF SEATS THE AIRCRAFT HAS.

[bumzuaheisl01]

Jesus...MDW - IND - MDW - TPA ?! And just because they wanted to go to F. Lauderdale and the flight was overbooked by 53 passengers?! no wonder why people freak out...

[maysoon24]

*facepalm* Thank God i don't live in america. What terrible terrible horrible customer service!! shocking!

[anthonyb2103]

53 people? That's an absolute joke to customers. If I was one of the customers flying to get on the Miami cruise I'd be claiming all the money I would've lost from Southwest too.

[ucfknightryan]

@anthonyb2103 I have no sympathy for the cruise people. You do not fly to your departure port on the day the cruise departs. That's just begging for trouble. All it takes is one big storm at a major hub and you lose your cruise.

[anthonyb2103]

@ucfknightryan

Admittedly I hadn't thought of that, good point I guess. 53 people is still far too much for an overbooking for a flight of that size though...

[anthonyb2103]

@ucfknightryan

Admittedly I hadn't thought of that, good point I guess. 53 people is still far too much for an overbooking for a flight of that size though...

[GenuineMW2]

that why i fly continental!

[cptmuska]

that stupid bitch nigger, they have 2 compensate them...

[jmason86]

I fly space available as an employee dependent on a legacy carrier, and flights get oversold all the time every day. I've seen load factors on flights being oversold by as much as 12 for high-traffic routes and transcon routes. But 53??????? Even I'm stunned by that.

[MusicJunkie030]

overbooking is the reason I get to the airport uber early. A lot of people mock me, but then I point them towards this show and they understand.

[Obaze]

pretty simple is your flight is overbooked, always get there EARLY! 2 hrs minimum. Its just common sense.

[Tinka819]

I use to work for the airline and never heard of overbooking this high

[skylur44]

Flying is far and away the very wrorst way to travel. Outrageous. If I can't go Amtrak or car, I don't go at all.

[carpetrug01]

overbooking by 53 was obviously a reservation error. When it's this type of error, those passengers should have been given tickets on other airlines. I work for an airline and that's what we would have done.

[alaskakiska]

you want a stress free flight , keep your feet on the ground , and you wont get aboused by TSA and no radation, take the good ol Train , AM TRACK love the rails , no hassle way of getting to point A to point B i get free tickets from my mom , but id rather take AM TRACK GO RAILs

[novatice]

though irresponsible, that's why you ALWAYS must check-in early on air travel

[webkinzworld08]

53 people!?!? wow, thats crazy!

[cycool100]

is this on comcast what channel I NEED TO KNOW PLZZZZZZZ

[AgentPepsi1]

What is the lesson here? NEVER fly with Southwest - EVER!

There are some other airlines one should never fly: Easyjet, Ryanair, and Vim.

[arlichar11]

i never wanted to fly, after seeing this show, i never will.. theres a lot of people on this show id love to slap silly ! they treat ppl so bad and the way they operate is rediculouus

[caj111]

Doesn't anyone ever say thank you anymore...

[brobinson75]

True, SW overbooked too much here, and shouldn't do that, but generally even when people have caused themselves to miss a flight, still try to blame the airline for it. For what I've seen of this show so far, I'd say the passengers have been more in the wrong then SW.

[TonyN737]

Overbooked by 53? Holy crap! They nornally only overbook by 5-10 and there's always a 10% non-show factor. Somebody in Reservations messed up. SWA still rocks!

[ArBiTeR0000Tactical]

ARGHHHHHH YOU UPLOADED MY FAVORITE SHOW!!!!!!! YOU FUCKING ROCK!!!!

[craigsgirl48167]

If you have high blood pressure, LOSE SOME WEIGHT

[incognitostatus]

i hate when the camera moves. it looks like your riding a carnival ride.

[radiobyjeff]

Normally I'm in agreement with the airline because, for the most part, people are morons. But in this case, I'm with the passengers; overbooking by 53 people is ridiculous. That's the beauty of WestJet here in Canada...they NEVER overbook.

[macrent2]

@radiobyjeff I know, did they think that 53 people were not going to show up for the flight?

[NikeshPatel1]

southwest is the gayest airline!!!

[RealPilot27]

SWA is so CHEAP and UNORGANIZED

[JohnnyKennedy93]

3:20 - I'll bet she wasn't expecting it to actually happen.

[24Scotian]

what i dont understand is that they should have cruise members have prioity because what are the odds of people to catch a boat cruise that costs thousands of dollars cancelling last minute. the cruise ship and the airlines should have an understanding to let them hAVE PRIORITY. A bookib agent must have messed up and overbooked unintentionally, but i guess they wont be able to trace that back to fire his/her ass.

[prosenfi]

@24Scotian Why should they get priority over any other customer. What about the (hyhpothetical) friend trying to get home to catch his best friends funeral?

[IanSaysWhat]

i really don't get why airlines overbook?

[NineLivesProduction]

They think some people might not come but not 50 holy balls

[IanSaysWhat]

@NineLivesProduction lol. here in new zealand airlines don't overbook. I reckon, if you don't have those extra 50 seats, you shouldn't sell them. LOL

[NineLivesProduction]

no joke

[PeoplesWar]

@IanSaysWhat Its their "insurance policy" so to speak. Airlines take it as a given that some people will cancel flights at the last minute or simply not make the flight, for whatever reason. By overbooking, they essentially ensure that if people don't show up, they will still be able to take on a full flight. However, overbooking by 53 is excessive.

[BRAVOADD]

Am I the only one who thinks this is funny? lmao They put them on a plane and then took them back off.

[JFLD8]

that is definatley a screw up on the part of the airline!

[danauxilary]

everyone is hating southwest but southwest happens to have the cheapest tickets

[skylur44]

The airlines treat passengers like total shit, no customer service or appreciation, started going downhill decades ago and has gotten worse ever since.

[Bus7777]

It's amazing how bitchy some people can be just because they don't get their own way.

[veldinat]

" You can put that on tv." Well, they did. Happy?

[fredwasnothere]

This is why I love Jet Blue

[ERAUPRCWA]

@fredwasnothere JetBlue has its issues too

[Balian49]

You gotta feel sorry for these desk people who take flack all day. It isn't like THEY oversold the flights.

[anurek123]

@Balian49 who is responsible for overbooking. i don't know i am asking seriously. who decided to book 63 more passengers?

[mjakes20]

ok southwest screwed up but those passengers should just be patient and wait for another flight!! thats life!!

[lafayette2285]

southwest airlines is trash

[hyperbaby90]

people who work for southwest have such fuckin HORRIBLE rules and are just asses.

[meritxell88888]

Southwest screwed up but the passengers are still annoying as hell.

[ribhkum]

i was on a southwest flight once, they told me to get off mid flight!! muthafuckas!! ok we were only at 3000feet and over water but still!

[nnycc1]

ok...southwest seriously messed up on the 50+...that's just horrendous...but that woman, four-eyed moron needs to just shut up...you are using SOMEONE ELSES information...and you expect southwest to just take that...i suppose then she shouldn't find it problematic if someone used HER cc#...effing moron.

[emilyhorch]

These poor employees. The problem with 'cheapie' airlines (Southwest, JetBlue, easyjet) is that most of the travelers are vacationers not used the NORMAL travails of air travel. Want to not get bumped? Get there early. Want to not lose your luggage? Never check it. And if something does happen, deal with it like an adult with compassion for the employees. S**t happens. If this is really the worst experience of these people's lives... lucky people.

[heula1]

Overbooking by 53 is irresponsible. I was booted from a flight overbooked by 6 and thought that was outrageous; I would have been furious if a flight I booked months ago was overbooked by over 50 people.

[USAirwaysPilotA330]

When I took a flight to Fort Lauderdale from Philadelphia, I had to wait like an hour and a half for my flight to come because of go arounds and all of that procedures and for some reason I had to wait another 45 minutes with 80 pounds of luggage of my back, my little brother in my hand, my arents just waiting, irritated. Then, FINALLY, we got on the plane. Smooth and long flight but very comfortable. These managers for SouthWest are very luck that I have lots and lots of patience! very Lucky!

[regnarts79]

My bad the should have been a "some" before the sentence Americans are pushy bastards. It's not endearing.

This is why grammar is important

I apologise humbly

[09876tl]

im with the passsengers on this one southwest airline mess up

[regnarts79]

Some Americans are such oushy obnoxious cunts. I know you get good and bad everywhere but seriously Americans are pushy bastards. It's not endearing.

[reggieboy04]

I like how you say there are good and bad everywhere, and then lump all Americans together. One bad apple doesn't spoil the whole bunch - or should I assume by your comment that all Australians are prejudiced?

[summer0622]

The case of Overbooking, the Supervisor get a photocall..then the passengers get out the plane, What's happen??for security??

[christopherwarsh]

Note to self. Never fly Southwest when it counts.

[bigkellyr]

America...land of the selfish a**holes.

[agentncis1549]

southwest is great i fly it all the time and flight attendents a funny not like american and united.

[katarzynarozalia]

I love watching how stupid these people are

[aoluo]

Look at me, Im so important. Fuck everybody else, I need 3 seats and Im not even going to say please! Hand em over!

[travelplus1]

I would call my lawyer for overbooking the flight and booking 9 months in advance

[NateSean]

"then get someone who does know what's going on"

I want to smack every customer who has ever said that to me. Even the relatively justified ones.

Man customers are such entitlement whores.

[jubjubcat]

i dont wanna fly southwest after watching thiis show it looks like it has to many problems. and they found holes in a bunch of plones at southwest a few days ago

[kidcaptian]

This happens to all Airlines and these passengers act like bitches. And btw, SWA is oen of the safest airlines in the US they have never had a major crash.

[jubjubcat]

maby ill be safer with flying canada air i heard canada is safe

[kidcaptian]

They are but SWA has a better record.

[jubjubcat]

maby ill fly a indie jet they sound sa... never mind

[kidcaptian]

lol

[jubjubcat]

i heard valujet crashd only like 37 times so maby ill be safe wait never mind

[kidcaptian]

lol

[JohnMorrison6189]

Over selling by 53 seats? WTF? Man SWA is crazy even having this show is even more crazier.

[marick626]

shit happens.

[kidcaptian]

True but if they didnt over book your flights wood be WAY more expensive.

[bealerDSB]

3:51 - i'd love to pull a 9mm on the fuks head - say it again punk - say it !!!!!

[steveoflyz]

.44 mag does a better job for that kind of stuff

[gibbons2010]

i agree cause i think their really rude and selfish !

[kiwiboycorza]

That bitch has high blood pressure because shes a gross fat pig.

[DrEvil818]

Why didn't the cruise people just go the day before, and stay in a motel over night? That is what I would have done, so if there was an issue with my flight, I really wouldn't be in danger of missing the cruise ship.

[dolphie1973]

Good point as they must have know the airlines overbook seats and it might happen.

[Diehl2229]

SOUTHWEST SUCKS!!!

How can you over book a flight don't they keep track?

[serta560]

I LOVE SOUTHWEST!!!!

[alwaysinmyheart]

why would this airline want to be on tv...seriously...all the problems with southwest...i will never fly with them

[alfamax4562]

I WILL NEVER FLY SOUTHWEST... and to think that we bailed them out after the 911 attacks, unbelivable...

[CotterTheOtter]

This is why you dont fly the ultra low-cost carriers...they screw you over.

[skylur44]

How do you overbook by FIFTY THREE???? Does ANYONE at the airline give a shit about the PASSENGERS????

[Airplanesaremything]

what channel is this on?......is it still on tv anymore?

[grafton122]

biography channel airs it on the weekdays, 10:00 and 10:30, then at 4:00 and 4:30 they air the same episodes again. (central time)

[grafton122]

10:00 & 10:30 am, then 4:00 & 4:30 pm

[mTDI]

"v gets ready 2 face the music" hehe!

[zaideistars]

over selling a flight by fifty three seats, for real? Man no wonder they were pretty pissed off.