I'd like to share my unpleasant MVA experience with you in the form of a telephone conversation. It's rather long--I was on-hold for what seemed like eternity-- but the last two minutes are worth the wait (or, just skip to the "five minute mark" for the actual conversation).

Comments are welcomed :-)

Go to: youtube.com/my_videos?feature=­mhum

Then watch (listen) to: Telephone Conversation with the MVA