Customer Service Training Video

[Ant29]

And this is how you lose business

[foxy4807]

Mr Collins is not enthusiatic about his job,has a poor record keeping or recording system

Has no feelings for others, poor relation with staff infact rude to staff,Making unacceptable

contacts with customers,no self introduction to second customer.can not withstand pressure of

work.

The only good point is self introduction to first customer but with no acceptance of his mistakes.

He needs more training,he is not qualified.

[INVASIONTV1]

looooooooooooooool

[DoesAnyoneNeedWork]

Typical boss.

[Suspiria10]

3:42 - the lady in green slamming the papers cracks me up!

[AlexPanzerADT]

Common Decency trademarked?

[bakerorgpsyc]

This video showed interactions with customers, not employees. The ending commentary did not fit the videos that were shown.

[indiag89]

@bakerorgpsyc thats true I didn't think about that, the end is what I agreed with the most too.

[CodyTAGGIN]

this reminds me of me when I'm working at the cash, especially the old geezer part! I'm such an dick lol.

[Suspiria10]

@CodyTAGGIN LMAO

[AFZ988]

nice

[2000VR]

 This video contains win

[MrsJwala]

Mr.Collins needs more training. Nice vedeo. we can come across with these type of General Managers.

[jamidodger201]

im sure this is my workplace training video!

[jamidodger201]

im sure this is my workplace training video!

[y100269]

0:31 to 0:39 how many times has that happened with a manager?

[huntercross14]

haha nice

[EasternMerchant]

That sad part is....most in customer service are underpaid, majority of the modern day customers are not so classy anymore and not very appreciative, there's hardly any incentive for people in customer services to be nice.

[indiag89]

this is a good video, bad management is a big reason why businesses fail. i've worked for guys like that.

[Suspiria10]

@indiag89 And unions also ruin good customer service

[Suspiria10]

@indiag89 U forgot that Unions also ruin customer service as well

[Suspiria10]

Gosh, that guy in the wheelchair is freaking rude. 

[krity22]

nice video,

[tcbook]

This was good. Do you have anything for bus drivers?

[garycalgary]

typical - the manager reading the friggin paper and couldn't care less

how many times working in customer service jobs have i seen that -- too many

[CamdenBloke]

I've worked for people like that.

[tapeatsboom]

Really nice video and funny mgr guy. Good point you are making. Just a suggestion though, I think you could aim a little higher than just common decency.

All in all though good job on the video.