Sinking to New Lowes

[jonmako57]

Please, I have shopped Lowes for years and never had a problem,but I can read a manual and do my own work. Another bitchy lazy American, the whole country is filled with crying pussies.

[ummakhan1512]

Screw LOWES!!!

[MrMaximumcam]

i hope lowes sues the shit out of you for the video you shot in the store.

[jonmako57]

This is the problem with the american public. never my fault always someone else. A sink,please any asshole can install a sink, you must be a special asshole.

[MrAlucard1964]

Maybe your" life partner" should have paid attention in the demo class asshole. How stupid do you have to be to not know how to install a sink if you can read you can do it.

[McLoving26]

I seriously doubt it happened that way. We take care of all issues, sometimes more than we should because or morons like you. I would refund your money too, and then tell you to not come back. Your the type of person that gives customers a bad name. Did you call any manager? Ask for the store manager? I doubt it cause rule number one is TAKE CARE OF THE CUSTOMER. Jack Ass

[rick91910]

You Are a customer that thinks the world revolves around him fork out the money like u do with hookers and get a fucking contractor you fucking retard!

[IsSheDied]

I saw this over two years ago and you sir are still a dumbass

[themrbillrb]

2,000 dollars to fix a leaking sink?!?!?!?

[stacifw]

This guy is an idiot.

[AssociateAdvocate79]

'he's not a handyman, he cannot do this task, he'd rather bitch and moan and grip and take it up the ass.

[jacobbradly]

what a douche bagg haha he obviously works for home depot because no customer is left behind in lowes, customer service is our first priority before selling anything.. so queer bait you need to stop posting videos on fake things that didnt happened to you.

[BMX3182]

I'm a frickin girl and I can replace a sink.. are you retarded maybe? Its called a plumbing wrench and pipe DOPE.

BTW...9 times out of 10 people trying to get "refunds" or payment back on installs are just cheap bastards who don't want to pay full price. Management probably got sick of his constant whining.

[Jazzmonkey18]

If he would have called the corporate number (which every employee has memorized and I am sure he was advised to call it several times), his problem would have been solved immediately and he would have received a full refund at that time. Viewers, don't let this customer's account of Lowe's discourage you from shopping there! He even admits in his own comments (if you care to look through them all) that Lowe's gave him a FULL REFUND.

[amullett87]

Sorry I got sidetracked. Same goes for the ignorant person that made this video.

[amullett87]

Hey sheltomlee you should try to know what you're talking about before you comment. Lowe's' contractors work strictly for Lowe's which means Lowe's is fully responsible for anything and everything they do. This is why what lolilover97266 was saying by "just say something to someone instead of making a stupid ass video". Your problem would have been fixed, no questions asked and you would have been back for more. Have a nice day : )

[myobnoneofyourbizns]

It is really sad that you have nothing better to do than make this video. Perhaps you should try getting a job, or learning the skills needed to perform the work in your house yourself. I understand being frustrated with service, but come on! I bet that everything you ordered was special order and guess what?! It takes time to get that shit in! Impatient people like you are what motivate employees to have a nasty attiute with the public!

[AssociateAdvocate79]

with all of the energy you put into this video, you could have done everything YOURSELF. Remember the DIY (Do It Yourself) days?

Faggoty, helpless twerps like you are the reason so many good people leave retail.

[502GoCards270]

you should kill yourself immediately for wasting that much time of your life to make this video... As if it hurts our business. HA! Wtf are you thinking guy?

douche bag

[502GoCards270]

AND your house looks shitty...

real talk

[lolilover97266]

seriously? we would so give you ur money back and take care of what went wrong! ur a little bitch makin this video! all you had to do was go to the manager and if that didnt do it, go to corporate! i work for lowes and i know that without a doubt you woulda got a lot more than u paid for if you didnt do this crap!

[eshorrock]

funny if you would of made one comment to corporate you would have your whole kitchen for free...you obviously would of got your 2k back also if you never recieved your merch...grow up

[sheltomlee]

Home Depot and Lowe's have very similar business models and they both stink. Both use sub-contractors to duck responsibility in case something goes wrong, which often does. We've had nothing but trouble from Home Depot and Lowe's. Don't even get me started on Sears.

[jcasey954]

This guy is nothing but a little Bitch!!!!

[SabatezZ]

i work at lowes and yes EVERYONE will kiss a customer's ass!! All u have to do is bitch!! so instead of talking to a manger this jackoff makes a video about how much it sucks instead of asking for a manger?? waste of time!! all this time "singing" you could have had your problem fixed!! i bet he just called and spoke to a cashier..OF COURSE THEY ARE NOT going to know what is going on dumbass!! at your job do you handle EVERYTHING?? lowes and home depot dont..common fuckin sence!

[cellphonepussy]

fuck lowes eat shit everyone that works at lowes and kill yourselves motherfuckers

[urxfavoritexgirl]

Politeness is key! Have you ever even worked in retail?? We sell over 4,000 different products and have over 523523434234 stores, do you know how many customers that are in the same circumstances you are? next time try to be patient and understanding. oh by the way, where do you work? I would love to visit and make a video about how horrible your job is.

[stonedgeek]

I wouldn't even worry about him. He is one of those "I live in a Perfect World" delusional people that have self-entitlement issues.

[urxfavoritexgirl]

Just becasue one store might have messed up doesn't mean every Lowe's will. We work hard and we kiss the customer's butt all the time. Did you even talk to a manager? or did you yell at the poor cashier who was unlucky enough to get your phone call?

[urxfavoritexgirl]

Do you know how many people come in a DAY and order things to be special ordered and delivered and installed???? You're not the only customer!

[navyservant]

I am a retired veteran of the military who worked at Lowes and saw and heard DAILY, managers and employees use profanity,sexually tease a couple of female employees, ignore safety and ethics policy and a number of other violations of misconduc while the loser store manager named BUTCH did nothing about it. this was in Missouri(southeast) I suppose I am a troublemaker too, just because I refused to keep quiet about these things. you know, Lowes policy is to get rid of all who show the truth.

[kbtb1110]

And oh by the way as a manager with Lowes, please oh please take your business to Home Depot or Menards. We may not always be perfect but we definetly don't need jerks like you. Our jobs are hard enough as it is, and if our customer service is so bad. Why are we ranked in the top 5 of all companies for customer service?

[navyservant]

if you are a manager kbtb1110, I hope you are better than the scum that Lowe's calls their management.They are a disease with no ethics and the public needs to be aware of what goes on behind the scenes.

[absolutbadada]

Oh and another thing...If you had a sink installed, why the fuck are you holding some door hindge or whatever in you hands????? STUUUUUUPID!!!!!!

[absolutbadada]

Cont'd: I have 2 suggestions for you. First, With all the time you wasted in Lowe's making this video, it probably would have been a wise idea to talk to someone in person about your problems. Second, Why don't you actually try taking to the INSTALLER WHO ACTUALLY DID THE FUCKIN WORK!!! DUHHHH!!!

[absolutbadada]

First of all, I work at Lowe's and I understand that stuff does not go exactly according to plans. You're telling me that everything in your life is perfect, besides your experiences with Lowe's? The song you choose for this video was quite gay and stupid? AND a news flash for ya, Lowe's does not do the work themselves. It is all done by thrid party individuals. You should freakin know that if you even bothered looking at your installation contract.

[lowesdavenportsucks]

nice video!

[marvinbroc]

ok I work at Lowe's. i love my "Job" hate the company but come on? that song was gay. you obviously were not nice when you called for answers! personally i dont care. most of the people i work with are retarded anyway! but seriously! that was so dumb! i have heard a lot of dumb shit in my day but that my friend takes the taco! dont get me wrong yea they fuck up a lot but that was not clever. i dont think i got a minute into it before i turned it off cause it was annoying.

[AushojMaharg]

Okay... not to take sides... but you do know that there is no Lowes in the country that does installations, right? They are a third party that hires contractors to do the work... they just provide the hard goods. They get shafted just as you would if you have incompetent local contractors.

[aguzman52588]

haha yeah dont shop at lowes go to home depot!

[MSFproductionsMAIN]

HA HA HA HA HA! I went to the website listed at the end of this video & His Blog has been deleted. LMAO at him!!!!!

[MSFproductionsMAIN]

Those shots of him in the store. I wish they would have caught him & arrested his ass.

[jgierer]

hey douche, who the hell takes time to make a video, comes on the video with a hair style like that, and then complains about a whole lot of nothing. Sh1t happens, deal with it! How would you like for me to come down to burger king where you work and complain about you putting lettuce on my whopper when asked for you to leave it off. I'll just scrape it off and eat my burger. Get a life and get a mirror.

[raineedawny]

I work at Lowes, I am proud to say. I hope your local Lowes doesn't have to bother with an idiot with you anymore.

Why would ANY store take back a 50 year old ANYTHING?

Unfortunately, we have to deal with ignorant people like you every single day all day long. I get grown men (you're probably one of them) that doesn't know a flat head screwdriver from a phillips head...but I'm the dumb one.

Please...PLEASE go to Home Depot!

[MSFproductionsMAIN]

I've worked at Lowe's for 7 years now. We have great customer service & at my store we take back everything. Once in a while we will refuse something because it's not from our store.

[7strobes]

I work at Lowe's going on 2 years. This video is a total embarassment & exploits the business. Makes committed workers like myself feel second rate. We are better than the orange box(HD) Find a hobby far away from the public.

[internationalczar]

This douche has sank to a new low. Lowest of the douchebags.

[legendcharger]

Very stupid video! Wasted my time. It's sad some people don't have anything better to do!

[i8akitty]

Our customer service is second to none we refund crap all the time that is out of the 90 day policy or sos that the customer is the one that screwed up measuring or what not. Go to depot and try to get some help....

[stuntriderstevo]

Lowe's sells the shit, the people aren't responsible for knowing how to use it. would you expect a stock boy from a grocery store to tell you how to cook? take some responsibility on yourself.

[MSFproductionsMAIN]

Amen to that. I hate stupid customer's that expect the CSA's to be experts in the field of the department they work in. Were a Retail store for God's sake. Go to a proffesinal lumber yard or plumbing supply store if you want that kind of service.

[dninkovic]

Obviously this fag works at Home Depot or Menards. We took back a 12000, yes thousand, dollar stained glass SOS because the CUSTOMER measured wrong....so how is that bad customer service????

[fate0892]

I work at lowes and I think this video is stupid. Our customer service at our store is the best. We stand behind everything we do

[mparrillo2005]

lowes is the best

[7strobes]

Thank you! Lowe's customer's are the best., From a Lowe's employee.

[jen27cat48]

Hey what's the matter with this customer?

[Coomr]

this video is gay. makes me want to shop at lowes just to piss him off. and i live in an appartment.

[brymagjoe]

This guy is a liar.  Lowe's gives anyone money back. We are probably way too generous with our money back guarantee. This guy is a trouble maker.

[mrhoops99]

I work for lowes, its inconsiderate idiot customers like this that make the job a pain in the ass.

[mjgdogs]

I also work for Lowes and as corny as this is, it is 100% accurate,especially in the Lowes just south of the hood in South central Los angeles

[EvilTH36]

you wonder why they dont help, its stupid shitheads like you that make it harder for yourself.

[EvilTH36]

yeah i agree with myself your a dumbass

[ydissac77]

dude, u r a fucking dumb fuck, lowes compensates everyone, ur 2 grand is nothing, u r poor and u r a butt pirate, fucking spend money on paint, that sink should be ur last concern u dumb fuck

[shawkesy]

Next time instead of spending 8 hours on a video that makes you look like a nut job (they prob still joke about you by the way) call 1-800-44-lowes. And I probably spend 2K there alone on mtn dew and shitty food in the wheel of death.

[redsox63]

haha this guy is an idiot because working there you know the first thing any customer does if theres a problem is call corporate and im sure this guy got his ass kissed and was compensated, its customers like this that make the job a pain sometimes

[timmythetech]

This guy is an idiot! He just admitted that he is not a "handy man", which typically means you shouldn't try doing $2k worth of "handyman" type of work. Lowe's is still better for customer service than Home Cheapo.

[totalimmortal2323]

oh no! 2 grand in the hole. on my god someone call the cops. try spending 25 grand fuck face, then maybe we will care. haha faggot!

[plum19]

This guy isn't too bright. Having an old house is going to a burden on him. Lowe's is usually the best choice.

[MSFproductionsMAIN]

Oh DOn't you know. He was born in that house & does not want to give it up. He got pushed out from between his mommy's legs.

[eldon785]

ya this a douchebag who has way too much time on his hands to make a gay video like this.... He does seem like the guy who cant do anything for himself, he would pay to have a lightbulb installed!!!

[jocylean]

First I seriously doubt his problem is all that bad, and I bet its more on him than anything else. Its a sink, what could possibly be the problem that a plumber could't fix in an hour. Second for every person that swears of lowes for home depot, there is another doing the exact opposite. Please call lowes and let them know where you are headed so they can call ahead and warn them!

[jocylean]

First I seriously doubt his problem is all that bad, and I bet its more on him than anything else. Its a sink, what could possibly be the problem that a plumber could't fix in an hour. Second for every person that swears of lowes for home depot, there is another doing the exact opposite. Please call lowes and let them know where you are headed so they can call ahead and warn them!

[ptcruisin]

Besides, lack of patience and slander doesnt help anything.

[Spartics]

You said you were two thousand dollars in the hole? What did you pay for? A new roof or sink?

If you paid $2000.00 for a new roof, you got a good deal. I work for the company in the very department you complain about, doubtful you really have a claim.

[fifthandpinned]

Well. Do you really think the guy who's hours just got cut because Lowe's didn't hit budget last year is eager to give the best possible customer service? No.... He is hourly with a little commission perk (little!) Why would he be inclined to really take care of customers. I'm not saying it's right. I'm just say it's Corporate America. Small Biz Owners will bend over backwards to ensure it's right. They must. Their dinner depends on it. And you are stimulating your local economy.

[rino1425]

fuckin dousche bag i work for lowe's and were rated in forbes magazine as having some of the best customer service in the world so go fuck yourself.

[Mikerike1999]

Your an ass. I work at Lowes and we stand behind are work. Go fall in a puddle of aids buddy

[mikegold0324]

bud this is a absolute joke

[belindao13]

I don't understand your problem dude, obviously you don't either or you probably could of fixed it yourself! If you ask for help, that's what you'll get, if you need someone to do it all for you, you should hired a contractor! Lowe's is very much committed to their customers, that is why there are CSA's , Specialists, Dept. Managers, Zone Managers, Operations Manager, and a Store Manager! Nobody should have to take verbal abuse no matter who its coming from!

[joker3092]

The guy who made this "video" probably put more effort into doing this then trying to solve his problem.He wants to show off to the world how "clever" his revenge is more than he wants to solve his problem.Makes you wonder what kind of a job he has,if he cant fix a simple repair problem.Wonder what else he "can't do"?

[McMilo500]

I worked the opening team for a Lowe's, then could only stand working there for three months. I really liked customer service program - at first. Then was very disallusioned when even the store manager spoke badly about his dept managers to CSAs. I found the installs program had many many problems with accountability.

[McMilo500]

The CSAs are totally overworked because the Team Leads, Dept Mgrs, Zone Mgrs, Manager of the Day, Zone Mgrs, District Mgr would go directly to a CSA tell 'em to do something like re-set a rack. Unfortunately none of them was ever on the same sheet of music. WAY too many Chiefs running around with their own agenda.

[McMilo500]

CSAs ended up re-doing everything over and over and over... please don't take out frustrations on the CSA's go directly to the Corporate Office with complaints - you should get action there. Piss-poor management at the store level.

[Chadro100]

dude you obviously have alot of time on ur hands. I work at lowes we aren't like that u are obvioulsy a real moron.

[rsglover1]

If your sink is leaking hire a plumber not lowes you idio. Lowes dosnt do repairs they install . Why is everyone so lazy and bitchy these days . who needs customer service go in get what you want and pay for it how hard is that . Dont you do that at a grosery store.

[Daedolon]

LOL

What a douchebag.

[oregonhockyfan]

The people who made this just have a Lowes full of idiots. The many Lowes we go to are very help full and don't put us off.

[Ecuacolom]

Funny video but not always about true about Lowes.Lowes does provide excellent customer service and if a problem does not get resolved at the store level just call customer care.Lowes is commited to its customers and will do whatever it takes to make a customer happy.

[holdemguy]

You might not be handy but you make a nice vid.

[michaelshank1]

What a loser!! If you spent more time on something constructive instead of this stupid video you'd be much better off. Just another person wanting something for nothing. Which from the comment you made at a later date, you got!

[bagpipebliss]

sounds like you gotta crappy salesperson... you can't let something like that consume your life. It'll be OK...welcome to retail.

[MorganFawnvern]

You're a dick. Lowes is a great place to shop... Maybe if you're so incompetent then DON'T GO TO A HARDWARE STORE. Call the handy man and have him take care of it. Take your stupid ass out of the equation.

[lmjboyle]

This is ridiculous - apparently you have too much time on your hands. Get a grip.

[strollingbones]

Hey everybody, on 12/22/06, Lowes refunded our money for this unfinished work. Thanks for your all your support.

[kbtb1110]

As someoen who is a manger who works for Lowes why not contact our customer care? If the store dropped the ball we would have taken care of you. Your a idiot and thats why we don't always take all customer complaints seriously. Did you bother asking for a manger or the store manager? They refunded your money cause why deal with someone like this?

[BCA24]

Dear kbtb1110,

You say that your a manager at slowes - I can believe it from the way you call acustomer who has not been taken care of an "idiot" for atanding up for himself.

The lowes in Anderson SC is a joke when it comes to customer service. They have none - you cannot find anyone to help you.

I would drive twice as far to get to one of your competitors.

Maybe you should stay at Lowes because you would never make it at a real job.

[AssociateAdvocate79]

Working at one the Top 50 companies in the U.S. is a 'real' job..

[shawkesy]

I just read about every comment...didn't see much support. $2000 on a sink in that house is like buying a nitros kit for a mountain bike.

[EvilTH36]

wow lol lol lol that was good

[xena1965nj]

nice singing; i get the message but don't like home depot either -- tough choice to make

[jdherron1]

i've never been to lowes (none near me) but not going to shop there after this. yikes.

[ptcruisin]

One bad store doesnt make them all bad.

[zdislaw]

"and screws" Heh heh.

[jason4596]

This Video is awesome. Anyone who takes the time to put something like this together must have really been screwed by Lowes.