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From: ComplaintsBoard
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  • I have FIOS and LOVE it.....

  • How about all you bitches shut your dick suckers up...as you're typing comments about how shitty Comcast is I bet you're using their internet...I got a crazy idea.....if you hate Comcast, cancle it!... suck on that you trout mouth hookers

  • @MrAldoggy100 Look at this sandy vagina. Talking shit in youtube? They do have a lot of dis-satisfied customers. Jeese, this video doesn't even talk let alone have anything violent in it or offensive. Unless your a comcunt worker. You must have been held very little by your parents, or to much by your dad and his friends on poker nights.

  • i know comcast sucks...but this video dosnt prove anywhere that this is a Comcast Employee ...although i do agree with the other stuff in the video

  • Hah, I remember when this clip was on the news. I love this video. Comcast is just terrible.

  • i work for comcast (call center) and its great! great benefits, great pay, good managers, great shift its cooo

  • you hate comcast?? try to do without, bitch. how you like that internet?? hahaha. dumbass

  • FUCK YOU COMCAST. Let's all switch to ATT and Direct TV. FUCK COMCAST. Fuck that nigga Brian Roberts too, Comcast CEO.

  • FUCK YOU COMCAST. Let's all switch to ATT and Direct TV. FUCK COMCAST.

  • Im a comcast employee also and i know for a fact this video is fake. Nowhere in the entire country can any employee wear shorts.

  • @pgcj09 your company sucks cock and your works act like they rode the short bus to school fuck you and fuck comcast

  • @pgcj09 your so full of shit, I worked for Comcast of Reading PA for 5 years and wore shorts all the time, they provided black shorts for the longest time then switched to tan.

  • Too bad that's not a comcast guy. You just showed a guy sleeping on the couch. Should have gotten video of his shirt. Plus I work for comcast and I know for a fact that's not a rep because we can't wear shorts. But since your a fucking retarded troll you'll say what you want because your life isn't shit without complaining about something huh you fucking tool. Get a fucking life.

  • @XOXOBAByyBOOXOXO good looking out! these people always have something to complain about!

  • @XOXOBAByyBOOXOXO I've got Comcast. They fucking suck. You're defending a company that has such bullshit customer service it's a joke. Get a fucking job at a real company, tough guy.

  • Xfinity, New name same communist crap.

  • freakin retard

  • i dunno i kinda like that guy sleeping... hope ya did not hafta pay for him sleeping!

  • WTF? On hold for an hour? I call bs. There are standards in the cable industry requiring a certain percentage of calls be answered in under a minute. Your "hour" is probably five minutes or so during peak call times. Fifteen tops.

  • @CableGuyRyv Standards are not always met. I have been on hold with Comcast for a period of thirty-eight minutes before.

  • @CableGuyRyv I've been on hold with comcast for an hour or more several times, even during off peak times (2am) I understand there may be 3-5 call center specialists working at that time, but it's still ridiculous. Standards in the cable industry obviously don't apply to comcast. Their infrastructure is in total shambles but that's just the physical beginning.

    @Everyone who swapped to Verizon's FiOS service, *thumbs up*.

  • Agreed.. I've had comcast for a couple of months now and it's One headache after another. First, charging me extra for services I never ordered.. then having to call to activate which they said they could not "DO" but could do after calling again a couple hrs later. Having to call Multiple times to get things done, being on hold for over an hour.

  • When I get the dough, I'm getting Verizon Fios.

  • Comcast sucks. Obama sucks. Both stealing my money.

  • i love how the multitude of these comments are

    "i have comcast and it works fine, so it must be the same for you"

    as if you, as a single household, are the complete representation of all customer service issues with comcast.

    these are the same people that voted for bush, killed kenedy, video taped jesus's crucifiction, and dvr american idol.

  • No this is real. A small percentage of the real shitty installers. But its only the bad service and the weird situations that make us stop and pay attention. YES comcast does provide good service for some people, but they are really fucked up in corporate and want to control their service. There about to cut off P2P and that will cost them millions.

  • this needs to be a sattellite provider commercial! brilliant!

  • omg u are such a liar! you wouldnt be saying that if u did

  • FAKE FAKE.. You could have shown his badge atleast. That would give it more credibility....Oh i forgot you can't get one of those for your fake video...lol....Comcast #1 still, Loser!!!!!!

  • im a installer (contracter)for comcast for about 6 years now worked in the east coast FL,PA,WA now back in CAL nop we wait for dispatch but I dont think thats true you wait for hrs for assistance ...this is fake

  • comcast rules i dont knw what i would do without it

  • Comcast service is fine. No problems with internet, TV or phone. No company is perfect and every company will have its share of people that are unhappy with the service or think it costs too much. But Comcast is trying to improve their service from what I understand. And this only makes sense because there are competitors out there.

  • I have Comcast, and I'm very happy with it.

    Cable and Internet.

  • Did you pull him out of the couch?

  • I fricken hate comcast

  • Keep dropping connection in Runescape and Xbox live. Why?

  • you guys watch too much direct tv or dish network commercials. Comcast is the best out there. Verizon tried... but cant handle the cable business, and now selling to Frontier Communication... a butt fuck company.

  • comcast technicians dont know shit there crap the company sux even more this jokers come to my house and just dont know shit about nothing but make the problem worst charge me 300.00 just so they can come and fuck up my network and go crazy when they see what computers look like i hope the company falls and all there technicians would be out of work so they all learn not to mess with the customers im gonna smash the crap they call modem and handed to them lazy bitches on the counter

  • Comcast Technicians are overworked In danbury ct a technician had a heart attack while in a customers house in waterbury ct another tech had a heart attack while on a pole

  • Comcast as a company is horrible, for most of the reasons mentioned in the video, but their customer service people are great. I've always had good experiences with their contractors as well.

  • Dude I worked for Comcast for almost a year, in customer service department it's true there are mistakes sometimes but we can't put on hold someone for an hour that's stupid after 5 mins on hold i can remember my supervisor screaming at me "go back to your cust!!!" and actually ther's no logical reason for puting a tech on hold tech calls are easy and faster than any other call!

  • The dude crashed on the couch was funny but, why all the dramatic bullshit at the end? Fucking cryabay.Cry for me, cmon cry for me crybaby...waaaaahhhhh!! lol faggot internet nerds.

  • ur gay why are u on you tub internet is for nerds and bullies like you are fags

  • He is NOT a Comcast employee, He is a sub contractor and im sure when you did get through to Comcast and informed them they credited your account. Im sure this sub contractor does not have any more contract with Comcast.

  • Comcast ROCKS! GO PHILLY!

  • My Comcast cable went out so I went to their website and called the Customer Service # 800-COMCAST. After a few more questions and responses, I got a recording telling me to call the "new easy to remember" number, 888-COMCAST. When I called THAT number, I got the same recording! When I tried to use their LIVE CHAT, I got a pop-up telling me that there is NO LIVE CHAT OPTION IN MICHIGAN. THEIR ENTIRE CUSTOMER SERVICE STAFF MUST BE SLEEPING, TOO!!

  • Is that your laptop on His lap? , because if it was and that was me i would have killed that dude and Kicked Him out of my house

  • It could be real. funny regardless, but what tech dresses like that? he should be fired for not wearing his uniform in the first place. And what kind of person lets someone in their house that's dressed like that?

  • comcast cast service is better than verizon phone service is cheaper than verizon. and nothing wrong with there customer service.

    I have all three services with comcast an have no problem.. I can tell this is a fake video. because If this video is real the person would have woke up the dude and instead of video cameraing him like a dumb ass.

  • Ah its so awsome how data can be monipulated to see whatever we ant to see ight now that we know this look closer at this video and You sir stop screwing around with media WE have enough of that right now wit the Hole H1N1 and that shit this is so not much better Do something with yourself.

  • Ya Right Pll don't fall for someone Dilibrate Sceme of things this guy clearly told the guy after he ask if he coudl catch a few and then procced to tape him sleepin maybe he shoudl have been a real human being and told him no and to go home man and sleep if off instead you sink to a lower than low This is it ppl liek you and others making UP Stories oh if I do this and he does that then oh oh oh yes and yaaa oooo Stop making messes and maybe help clean them up. This isn't going to do anythingy.

  • Looks to me like someone with a video camera broke into this guys house while he was sleeping..... Record something interesting next time Wierdo

  • yeah i have their shitty ass service right now hoping to make the jump to direct soon :)

  • This is what happens when you work for cable you end up getting so drained that you cant even stay awake poor guy

  • Ya this as who taped this is messed you told him after HE ASKS that he coudl sleep on the job for a while and Decied to make your own version of things. Sleeping Comcast guy ya so we all get tired you you.... aaaaar... Look ppl its times that you believe what you want to but this is bullshit... PLEASE THINK would you fall asleep on someone else cough while workin if so like other fall asleep while workin on a press and blow up your friends and family and so on GIVE ME A BREAK Don't say it

  • People have overeacted to this video. This tech was waiting for a modem to be "Provisioned" by his dispatchers. There was nothing he could do but sit there. He could have left and told the customer to call Comcast if it wasn't working after an hour, but he didn't, he stayed to make sure the modem did get registered and was working. For all anyone knows that could be the best Cable technician on earth who just happened to be tired while he was waiting on his dispatch.

  • I work myself so hard to be friendly, helpful and reliable!!! Besides how many people do you know at our job that should be fired? How many people in other companies do not have the best employee's? Everywhere you go there will be someone that should have never been hired or should have been taught a different skill. those that yell at you all day, you do what is required, for the rest of you we bend our backs and make our fingers bleed and give our own life blood to help you

  • too bad you work the for the number one company with the shittiest customer support. go install some more craptastic cable modems for crapcast.

  • dude Im a CAE with comcast and you fucking technicians are a piece of shit, I get tired getting yelled at cause you failed to do your job and sleeping like this fucking cunt in this video its ashame to here you bitch and cry about this when you are the weakest link in the root of comcast, so go fist your mom you comcast pole humping homo, Im so damn glad I have cox cable in my area

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  • You need to take a high school level course on grammar, spelling and punctuation. Basic stuff, you know? You'll get it, just power through. Example: "you fucking technicians are a piece of shit". Now see the word "technicians" is plural; you will learn this later. Now "piece of shit" is singular. Complicated, I understand. Because you're comparing the "technicians" with "a piece of shit" the latter need pluralization. It should sound as follows: you fucking technicians are PIECES OF SHIT(.)

  • Wow, give all of us CAEs a good name with your incredible grammar and diplomatic way of dealing with situations. Good to know there's people like you "helping" our customers.

  • "tell me this faggots... where do you work?"

    i work for charter communications.

  • I do internet tech support for Comcast, and I agree...the techs are USELESS. I feel so bad for people who I have to schedule tech's for. I know it won't go well.

  • COMCAST Techs are absolutely HORRID!! they do not care about the quality of their work at all! and they so DO contract out their work to hacks even worse then"in house" techs

  • lol the contractors are way better than inhouse in my opinion...there was an inhouse tech that went in my house..wont run outlets and shit..next week a contractor came and did it..

  • I am an employee of a national contractor and while I'd like to defend contractors, it really depends on who you get, sad to say. I do commercial and MDU work which means they send us out when everybody else gives up, as if cable is hard...lol. Personally, I hate Comcast with a passion and there are lazy and 'less than stellar' technicians out there inhouse or contractors. I'm glad there are lazy "techs"... its why I am able to make over 75k a year following up a bunch of idiots!

  • you're such a fucking asshole

  • looks like Holmes fell asleep on Hold with tech support =D . been there

  • comcast doesnt suck. some ppl that work their suck though

  • Actually I work for comcast and let me tell you somethin and please pay me attention... COMCAS CUSTS!! CANCELL!! IT SUCKS!!

  • i actually work on a call center for comcast, techs are the number 1 problem for all the representatives; missed appointments, broken tv's, wires all over the living room.. etc, i hate em..

  • i agree. that's why i quit. how can you be expected to apologize a thousand times a day for techs sucking at their jobs. if anyone *ever* called in and started "i had an appointment..." i automatically thought "oh shit, another one".

  • I love Comcast, I've been using their services for years now, and until only recently had a problem, I had a weak signal, so I wasn't getting any channels, and they came out within 2 days, fixed it, and gave me a complimentary On Demand movie.

  • You all should try bellsouth, not as fast as comcast but the up time for me is over a year now. My router NEVER gives me trouble.

    I got 8 wireless things connected to this router and its still fast on all 8:

    5 laptops

    2 desktops

    Playstation 3

    And a LOT of times PSP.

    Yea and some people I know have comcast and they hate it because of disconnection.

  • That's actually a third party contractor, not a Comcast tech. Comcast techs are not allowed to wear shorts due to OSHA standards. Comcast no longer subcontracts to outside companies due to issues such as this. I wonder if this is a legitimate video or just someone taking a nap. I don't see any equipment, just a a person that appears to be sleeping.

  • comcast is working my nerves with bandwidths on and off internet and bad service

  • lololol XDXDXD

  • Just an FYI to everyone. Comcast's new policy is that they will give you $20 for a missed or late appointment. They will also give you a premium channel free for 3 months if they have to come out two or more times in a 30 day period for a Comcast related issue. Also if you ask they will reimburse you for any days without Cable, phone or internet.

  • this isn't comcasts fault. it's the guys fault.

  • This video doesn't prove anything unless there is a clear picture of the uniform with the Comcast logo on. So, this is probably a fake.

  • When did Commtechs get to wear khaki shorts?

  • Yeah, when were dey permitted to wear khaki shorts? ds video is TOTALLY MADE UP!!!!!!

  • its pathetic how people fight over a service with bad arguments.

  • this is why i dont have cable I save myself money, time and sanity

  • I just got comcast Digital TV installed today. The box still isn't working. Called Comcast 4 times. Now they are sending out a tech again with another 2 hour window. Not to mention the comcast guy was there at 2:01pm. my Schedule time was Noon-2:00pm. Thanks.. Glad I wasted my day waiting for a box that doesn't even work.

    Don't get my started on the internet service. POS. I want Time Warner back!

  • i dont see a uniform....I think this video is made up....

  • He is just tired from listening to whining faggots like you all day.

    Comcast rocks!

  • hahaha im getting sick of comcast cable

  • i hate comcast.....

  • yesssss,

    call em out erybody!

    dont be a sheep.

  • My boyfriend used to work for these nazis but he quit because of all the shitty people they hire. He would wait 2 hours out in his truck just waiting for dispatch to give him his next job.

  • thats sad amd upseting

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