what are you driving now? is that it over there? what do you like best about it? what do you like least about? has it been a good car for you and your family? whats changed in your life since you purchased that car? etc...etc... I still remember MIke! Greg G. BP FD. Good to see you on here!
When I sold cars I liked to say "Welcome to Park Honda, How can I help you today". I wouldn't in a million years ever said price that early. Maybe after I found out if they had been in before, or were looking for a specific vehicle. Certainly not as a meet and greet right out of the gate. I doubt most sales trainers for dealerships would allow this. I sold 15 to 25 cars a month with 10 to 12, 3 to 5 #ers consistently. Most of the success is based on the reputation of the dealer.
@clyde6978 get a free training DVD that get's much more into the meet & greet and preseented here with the why of it as well where to go from there. Offering to get them a price in the greeting doesn't mean give them a price but is meant only to remove the price question from issue.
@sellscars No Thanks, Not saying it wouldn't be pretty good. Just don't sell cars anymore. Good to hear there is more information in the meet and greet, just seems you could skip the phrase all together without much of a different result. For people in the bizz this line won't convince sales people to look further into your advice. You should remove it and go into the other aspects of your meet and greet, based on the fact 99% of dealerships wouldn't allow it.
@clyde6978 It's precisely because 99% wouldn't allow it that it is the way to go. 99% of the dealerships in this country and in Canada all the use the same old predictable greetings. To make a unique paycheck you need to be unique (different) in the market place.
I do understand the fear of change that most salespeople have.
@sellscars While I agree it takes something different. I was different too that's why I did well and most never argued the price I had given because all of the value was built. But I just don't think this particular line would have helped me in anyway. I am a big fan of what your doing. But I can't be convinced that this line is needed. People judge a person based on many psychological impulses. I want to go back and sell just to try it though!
Actually I have never closed a "mini deal" it is a waste of time , what starts bad ends bad and I would rather end it from the inception of a customer who has an unreasonable expatiation over the price of the product no matter what your selling , Remember that the same customer who beats you up on the start of any deal is the pain in the ass later !!!
@charlesdaula So you don't ever close a mini and all your customers lay down for you? How do you "make friends and gain their trust" if you won't work the way they want to?
If sales can't be taught what are doing looking at training videos?
That is the worst meet and i greet i have ever heard.I mean if that works for you great but you completely made the experience about the price instead of about value at the getgo.The best way to meet and greet is to shake there hand and say hi my name is so and so ...and yours? beautiful day isnt it ? then you start to build rapor and investigate what there looking for...you wanna stay off the price as much as possible the more you talk about price instead of value the more money u lose
@arniebarb123 No where in this video di I say give a price. The reasoning is explained in the video.
Just how does one build rapport? Talk about sports? The weather? Fortunately for me and my clients we are able to make an impression on the customer because we don't use the same old cliched greeting of "Hi I am, and you are? that does nothing for them or for me.
@sellscars im sure theres more things u can say that will break the ice for a meet and greet then" what can i get you a price for? i mean if it works for you do it but for people just coming into the business probably the worst advice u can give 9-10 dealerships dont want anyone discussing price on the lot even on the meet and greet and especially newbies ....so what if the customer says i want a price on that and on that what do u say? how many customers come off budget? alot
@arniebarb123 I don't discuss price until the write up. Our dealer clients are some of the highest volume dealerships in thier markets and the highest grossing in their 20 groups.
When they I want a price I tell them "if this is the or any other car you pick out I'll get aprice, down, monthly and what we can pay for your car, in fact we'll just show you the factory invoice and let you decide what's fair. Watch my video "Let the Customer Pour". Take the fight away.
@sellscars The bottom line is that whatever you are selling there are only two steps !!! First ,Make friends with and gain the trust of your customer , Second ,Manipulate them into whatever you want them to do.
Some people have and some don't. That is a true salesman ,You are born with it and it can not be taught.
@sellscars The bottom line is that whatever you are selling there are only two steps !!! First ,Make friends with and gain the trust of your customer , Second ,Manipulate them into whatever you want them to do.
Some people have it and some don't. That is a true salesman ,You are born with it and it can not be taught.
As far as price goes ,If your a true salesman they will pay whatever you tell them to !!! The end.
sellscars, where would you take this meet? i agree with what you are saying about lowering the customers defenses, being personable and different, but are you really going to just serve up a price and trade value after that?
@skydivided Absolutely not. The price will get discussed in the write up and not before. This greeting just removes the buyers concerns about being able to get a price. We have a word track to use when the price question gets asked on the lot.
Sellcars, YOU are 100% Accurate when you can take away that initial obstacle and lower the customers obstraction of price! The #1 Reason that a customer doesn't buy the car NOW is because they DON'T Know where the bottom is! This is a "Process" and a real good one! Being confrontational is a thing of the past! I want ALL of us Salespeople to help others get what they want! In return we will get what we want! A Sale at a "fair" profit and a customer for life! That's when you have arrived !
I like this meet and greet. The usual old nonsense about building rapport first or building value in the car first doesn't fool anyone. Nobody likes being sold. Nobody. Customers know that the salesman is not their friend and that they have a budget. Let's cut through the B.S. and get to the point. The customer's there to buy a car and the salesman is there to help. Period.
Every sales involves trust. How ever you build it, there MUST be a level of trust. Price is important to both the dealership and the customer. Talking price on the lot at the bet go, historically leads to tiny commissions. Just my experience and two cents worth......
@musicmike1953 The meet and greet is only one small part of the sales process and this greeting has the benefit of taking away the fight around price. It does not mean giving a price before it's time. Handling price on the lot is another topic. In my experience with thousands of deals and scores of clients doing it in their stores has been higher grosses and increased volume. I appreciate your comment and would be happy to discuss it anytime.
@enkidu360 Every sales involves trust. How ever you build it, there MUST be a level of trust. Price is important to both the dealership and the customer. Talking price on the lot at the get go, historically leads to unimpressive commissions. Just my experience and two cents worth......
okay buddy, to be honest with you, in my head the number 1 rule is that we never talk about price on the lot. but definitely not when you first meet the customer. By the way, when a customer comes to a dealership they have logically thinked over their budgets and everything. And our job is to let the customer put that thought aside and to "BUILD VALUE" in the products we sell. Oh! the price will come, but that's all after I built enough value and rapport. This is my honest opinion.
Actually I grew up working a 4 square and doing all the same old stuff everyone else did. Difference is they still work the same old way they always did.
I developed the Shopper Stopper process beginning in 1996. When I started doing that my personal income went WAY up as did the income of all the people in the sales department at our dealerships.
The way to make a fortune is to find out what people want and then give it to them. They'll give their money to get it when it seems fair.
We do not gear the process to price. By addressing price early we are removing it as an obstacle. It is followed up with "Great , before you leave here today I'd like to help you pick one out, I'll get you a price on it as well as estimates on down payment and monthly payment, as well as what we can pay for your car. How's that sound?"
Helps me qualify the type of buyer I have and gives them an out.
14,000 cars annually at high grosses and Presidents award winning stores. How about you?
this is not a good greeting it will almost always ensure a "we are going to think about it" and then they take your price and go down the street and shop with it. at which point that guy got them excited about the car before they gave them a price
I have used this greeting hundreds of times myself. I was the GSM of a group of 4 stores selling about 14,000 cars annually. Every salesperson in the group used this greeting to great success.
Since that time I've helped dealerships all over the USA and in Canada to increase sales and gross profits. Not just from this greeting but by implementing a customer centered process that stops the shopper.
It's your fear that it won't work that's the basis of your comment.
what are you driving now? is that it over there? what do you like best about it? what do you like least about? has it been a good car for you and your family? whats changed in your life since you purchased that car? etc...etc... I still remember MIke! Greg G. BP FD. Good to see you on here!
gregboy59 6 months ago
When I sold cars I liked to say "Welcome to Park Honda, How can I help you today". I wouldn't in a million years ever said price that early. Maybe after I found out if they had been in before, or were looking for a specific vehicle. Certainly not as a meet and greet right out of the gate. I doubt most sales trainers for dealerships would allow this. I sold 15 to 25 cars a month with 10 to 12, 3 to 5 #ers consistently. Most of the success is based on the reputation of the dealer.
clyde6978 6 months ago
@clyde6978 get a free training DVD that get's much more into the meet & greet and preseented here with the why of it as well where to go from there. Offering to get them a price in the greeting doesn't mean give them a price but is meant only to remove the price question from issue.
sellscars 6 months ago
@sellscars No Thanks, Not saying it wouldn't be pretty good. Just don't sell cars anymore. Good to hear there is more information in the meet and greet, just seems you could skip the phrase all together without much of a different result. For people in the bizz this line won't convince sales people to look further into your advice. You should remove it and go into the other aspects of your meet and greet, based on the fact 99% of dealerships wouldn't allow it.
clyde6978 6 months ago
@clyde6978 It's precisely because 99% wouldn't allow it that it is the way to go. 99% of the dealerships in this country and in Canada all the use the same old predictable greetings. To make a unique paycheck you need to be unique (different) in the market place.
I do understand the fear of change that most salespeople have.
sellscars 6 months ago
@sellscars While I agree it takes something different. I was different too that's why I did well and most never argued the price I had given because all of the value was built. But I just don't think this particular line would have helped me in anyway. I am a big fan of what your doing. But I can't be convinced that this line is needed. People judge a person based on many psychological impulses. I want to go back and sell just to try it though!
clyde6978 6 months ago
Actually I have never closed a "mini deal" it is a waste of time , what starts bad ends bad and I would rather end it from the inception of a customer who has an unreasonable expatiation over the price of the product no matter what your selling , Remember that the same customer who beats you up on the start of any deal is the pain in the ass later !!!
charlesdaula 8 months ago
@charlesdaula So you don't ever close a mini and all your customers lay down for you? How do you "make friends and gain their trust" if you won't work the way they want to?
If sales can't be taught what are doing looking at training videos?
sellscars 8 months ago
Should of turned off the background music while you are speaking.
jestlv 8 months ago
@jestlv Thanks. I'll remember that in the future. It is distracting.
sellscars 8 months ago
That is the worst meet and i greet i have ever heard.I mean if that works for you great but you completely made the experience about the price instead of about value at the getgo.The best way to meet and greet is to shake there hand and say hi my name is so and so ...and yours? beautiful day isnt it ? then you start to build rapor and investigate what there looking for...you wanna stay off the price as much as possible the more you talk about price instead of value the more money u lose
arniebarb123 1 year ago
@arniebarb123 No where in this video di I say give a price. The reasoning is explained in the video.
Just how does one build rapport? Talk about sports? The weather? Fortunately for me and my clients we are able to make an impression on the customer because we don't use the same old cliched greeting of "Hi I am, and you are? that does nothing for them or for me.
sellscars 8 months ago
@sellscars im sure theres more things u can say that will break the ice for a meet and greet then" what can i get you a price for? i mean if it works for you do it but for people just coming into the business probably the worst advice u can give 9-10 dealerships dont want anyone discussing price on the lot even on the meet and greet and especially newbies ....so what if the customer says i want a price on that and on that what do u say? how many customers come off budget? alot
arniebarb123 8 months ago
@arniebarb123 I don't discuss price until the write up. Our dealer clients are some of the highest volume dealerships in thier markets and the highest grossing in their 20 groups.
When they I want a price I tell them "if this is the or any other car you pick out I'll get aprice, down, monthly and what we can pay for your car, in fact we'll just show you the factory invoice and let you decide what's fair. Watch my video "Let the Customer Pour". Take the fight away.
sellscars 8 months ago
@sellscars The bottom line is that whatever you are selling there are only two steps !!! First ,Make friends with and gain the trust of your customer , Second ,Manipulate them into whatever you want them to do.
Some people have and some don't. That is a true salesman ,You are born with it and it can not be taught.
The end.
charlesdaula 8 months ago
@sellscars The bottom line is that whatever you are selling there are only two steps !!! First ,Make friends with and gain the trust of your customer , Second ,Manipulate them into whatever you want them to do.
Some people have it and some don't. That is a true salesman ,You are born with it and it can not be taught.
As far as price goes ,If your a true salesman they will pay whatever you tell them to !!! The end.
charlesdaula 8 months ago
sellscars, where would you take this meet? i agree with what you are saying about lowering the customers defenses, being personable and different, but are you really going to just serve up a price and trade value after that?
skydivided 2 years ago
No I don't suggest just serving up a price. It does setup a situation that allows us to move on in the process.
I'll post another video later that takes it from there.
sellscars 2 years ago
@skydivided Absolutely not. The price will get discussed in the write up and not before. This greeting just removes the buyers concerns about being able to get a price. We have a word track to use when the price question gets asked on the lot.
sellscars 10 months ago
Sellcars, YOU are 100% Accurate when you can take away that initial obstacle and lower the customers obstraction of price! The #1 Reason that a customer doesn't buy the car NOW is because they DON'T Know where the bottom is! This is a "Process" and a real good one! Being confrontational is a thing of the past! I want ALL of us Salespeople to help others get what they want! In return we will get what we want! A Sale at a "fair" profit and a customer for life! That's when you have arrived !
udawg62 2 years ago
I like this meet and greet. The usual old nonsense about building rapport first or building value in the car first doesn't fool anyone. Nobody likes being sold. Nobody. Customers know that the salesman is not their friend and that they have a budget. Let's cut through the B.S. and get to the point. The customer's there to buy a car and the salesman is there to help. Period.
enkidu360 2 years ago
@enkidu360
Every sales involves trust. How ever you build it, there MUST be a level of trust. Price is important to both the dealership and the customer. Talking price on the lot at the bet go, historically leads to tiny commissions. Just my experience and two cents worth......
musicmike1953 10 months ago
@musicmike1953 The meet and greet is only one small part of the sales process and this greeting has the benefit of taking away the fight around price. It does not mean giving a price before it's time. Handling price on the lot is another topic. In my experience with thousands of deals and scores of clients doing it in their stores has been higher grosses and increased volume. I appreciate your comment and would be happy to discuss it anytime.
sellscars 10 months ago
@enkidu360 Every sales involves trust. How ever you build it, there MUST be a level of trust. Price is important to both the dealership and the customer. Talking price on the lot at the get go, historically leads to unimpressive commissions. Just my experience and two cents worth......
musicmike1953 10 months ago
okay buddy, to be honest with you, in my head the number 1 rule is that we never talk about price on the lot. but definitely not when you first meet the customer. By the way, when a customer comes to a dealership they have logically thinked over their budgets and everything. And our job is to let the customer put that thought aside and to "BUILD VALUE" in the products we sell. Oh! the price will come, but that's all after I built enough value and rapport. This is my honest opinion.
mcho22 2 years ago
The problem is the customer ALWAYS talks price on the lot and when they do our responses are seldom satisfactory.
That's why write up's rarely exceed 30% of our traffic.
Get the training DVD to find out how to handle price on the lot. Just click the link in the description.
sellscars 2 years ago
it seems to be we all grew up in the car business differently, so what ever works for you, nice website also
jnsduke1414 3 years ago
Actually I grew up working a 4 square and doing all the same old stuff everyone else did. Difference is they still work the same old way they always did.
I developed the Shopper Stopper process beginning in 1996. When I started doing that my personal income went WAY up as did the income of all the people in the sales department at our dealerships.
The way to make a fortune is to find out what people want and then give it to them. They'll give their money to get it when it seems fair.
sellscars 2 years ago
thats not a good meet and great at all, why would you want to gear everything toward price just so you can blow them out sooner?
jnsduke1414 3 years ago
We do not gear the process to price. By addressing price early we are removing it as an obstacle. It is followed up with "Great , before you leave here today I'd like to help you pick one out, I'll get you a price on it as well as estimates on down payment and monthly payment, as well as what we can pay for your car. How's that sound?"
Helps me qualify the type of buyer I have and gives them an out.
14,000 cars annually at high grosses and Presidents award winning stores. How about you?
sellscars 3 years ago
this is not a good greeting it will almost always ensure a "we are going to think about it" and then they take your price and go down the street and shop with it. at which point that guy got them excited about the car before they gave them a price
Xyden 3 years ago
I have used this greeting hundreds of times myself. I was the GSM of a group of 4 stores selling about 14,000 cars annually. Every salesperson in the group used this greeting to great success.
Since that time I've helped dealerships all over the USA and in Canada to increase sales and gross profits. Not just from this greeting but by implementing a customer centered process that stops the shopper.
It's your fear that it won't work that's the basis of your comment.
sellscars 3 years ago