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  • hey this happend to my friend!!!!

  • o what bs.

  • TSK TSK TSK.... AT&T just typical corporate propaganda BULLSHIT with an obvious pedophile telling you that at&t isnt as crappy as is obviously is

  • What an embarrassing fake.

  • SOOOo creepy

  • They say they cover 97% of the country with GSM. How come I always happen to be in the other 3%?

  • nice, straightforward and real response. well done, AT&T. wish the TV spoke this way.

  • I'm paying $100 a month to have 50% of my calls drop. I've noticed many of my friends have similar problems with their AT&T service here in the bay area. I'm done with AT&T for good.

  • It's improved. But is ATT orange or blue?!!??!?!?!? make up ur mind!

  • That was poor representation. The blogger character did not have the right appeal. LOL. It's ridiculous. AT&T's problems are probably all internal (management), because the technology is here. For them to be behind, there is no excuse.

  • bahaha, what a douche

  • His eyes... they're staring straight into my soul... so creepy.

  • This is unbelievable! Why doesn't ATT give credit or something for FREE!!! They need to satisfy their shareholders but customers!!!

    They should kiss the .... and thank Apple for Iphone.... I hate ATT

  • ATT coverage is awful in the Boston area, I can't wait till my contract is up.

  • @Theycanchaseforever

    r u serious

    they have great service there

  • You cannot be serious, AT&T. Every day you have more iPhone users who will hop to Verizon the same day they are able to offer Apple's superior product. You failed to plan for this growth and this is the best you can put out there?? Really a letdown, you can do better.

  • I just moved into a more urban area in Utah and I've dropped 75% of my calls with ATT in my new neighborhood since I moved in. How frustrating is this when you are in a population center and regardless of the time of day I can't use a service that I pay $90/mo for?!

  • AT&T better act fast! lol

  • I unlocked my iPhone because I bought it in Japan. My god your network is bad! I can't receive reception in my house. even in some area in San Francisco you can't receive 3g only edge. I never had this problem when I was living in Japan. can you guys at least let us use Google voice since I can't receive a signal most of the time? Thanks!

  • I live and work in the middle of NYC and yet I cannot make a call at home or at my office - for $100/month there is simply no excuse: you sold me the service (in fact you wont let me out of it) - if you can't make it work you ought not to have offered it in the first place and frankly I'm not interested in why it's so difficult for your company.

    Selling something you cannot or will not deliver on has a name: it's called fraud.

  • I don't understand what's wrong with AT&T. By unlocking/jailbreaking your iPhone, you could have had MMS and video messaging already. Why couldn't AT&T release it, if it was on Cydia?

  • @xmusicxfrk - That's part of the problem; ATT delayed release of MMS because they KNEW they didn't have the infrastructure to support it; however those of us that hacked our phones have been doing it and more (mobile tethering, etc) and that creams the network.. my phone is still jailbroken but ive stopped tethering and other network hogging apps!

  • Good video att but .. When i pay $90 a month i want it to work .. Why the hell did you guy not do the 850 Mh first of all .> Duh

  • The 850 MgHz spectrum is not as easy to acquire as you may think. It must be bought from a company that is already using it. If someone is already using it, then the FCC must approve ATT to purchase the license. In essence, they must buy out the company that already has it. So... it takes a while becuase ATT must buy all of these companies out. Tough task. For example, the acquistion of Centennial Wireless has taken the FCC/DOJ nearly a year to approve. Duh... it's gonna take a while.

  • AT&T Already owns 850Mhz, I think... they've used it for Analog and TDMA until last year.

  • Everyone can't read "Restart your iPhone when you finished updating"

    >>

  • I've been really patient and have tried to understand what att is trying to do but seriously this is bullshit I'm tired of waiting and I'm ready to unlock my iPhone and move on to something else wtf is going on with att

  • fuck you attt i still dont have mms, i ready for a verizon iphone. blah blah blah

  • You ever heard of restarting? >>

  • Have you considered emailing your pictures? It allows for the file to be larger and the picture quality to be higher. MMS only allows for a very small file size (not sure exactly but it is like 225kb)

  • it september 25th 1:46 and i still dont see signs of the mms update on itunes . i have checked for udates more than 60 times and nothing cams up

  • i updated my iphone 3g for the mms today and i still cant send pics, wtf at&t will die if any other carrier gets ahold of the iphone

    btw this guy is a douche

  • you might have to sync again and then it'll mention a ''carrier update'' when u update that you have to turn your phone off and back on then the little camera should show up in the text messages.

  • just restart ur iphone it works....

  • i got it thanks guys

  • Shame on at&t...(fastest nation 3G network...) MMS finally available in late Summer 2009(beginning of Autumn...), I doubt if their server can stay up~

    By the way, do I get refund of the MMS plan if I can't get it work by tonight? It will never happen~

  • Hello today is the 25th... Where in the hell is my MMS? This is total crap!

  • I just got the new update but I don't see anywhere where I can send a picture in a message..this is bull..

  • same thing happened to me... just reboot your phone

  • got it! yay! For some reason it updated and then I had to sync it again and it downloaded the carrier update.thanks!

  • Blah blah blah excuses excuses

  • This is a joke 11:00 am easteren time . What the hell is going on . They charge us all this money for there service and what kind of service are we getting with MMS . AT&T if you didnt wait so long to do this your system would of been up to snuff to handle MMS .

  • Where the hell is MMS? It's Sept 25, 2009! Stop fucking lying to us and stealing more of our money!

  • its september 25th... wheres the mms?

  • i <3 AT&T

  • At&t suck my pelotas...lmao ha ha ha!

  • I would like to direct this to the distinguished members of the panel: You lousy cork-soakers. You have violated my farging rights. Dis somanumbatching country was founded so that the liberties of common patriotic citizens like me could not be taken away by a bunch of fargin iceholes... like yourselves.

  • I wonder how many iPhone users watched this video over the 3G network and then whined about AT&T in the comments. Absolutely amazing.

  • AT&T is so screw after this year. After Verizon gets an iphone, many will make the switch or actually buy an iphone. AT&T is so stupid for not making changes way back when the iphone 2G came out. Service sucks and contract prices are ridiculous. The only reason why I'm with At&t is because I like the iphone. I will make the switch as soon as Verizon get his own version of the iphone.

  • agreed...i'm on a family plan with 3 other people and the montly bill is 200+..of course that's better than paying 80, 90 dollars solo but it's absolutely ridiculous and here lately my sister has been gettin a lot of dropped calls...watch out AT&T LOL

  • If verizon would get the iPhone, it prob wouldnt happen for another 3 years soooo AT&T lifes for another day

  • Thanks douchebag.

  • You suck AT&T!! It took you so long to enable MMS and now you give us bullshit reasons?? FUCK YOU!!! And you may say watever you want but once net neutrality rules come through, you are not gonna survive.. That's wat you get for being fucking lazy and nt doing your job after getting iPhone exclusivity.. I'm just waiting for one more year and then screw you!!

  • ATT is just full of disappointments and frustrations....

  • Since you are already charging me the price for this upgraded infrastructure, I'd like a refund for the time I entered into my contract to the time you finally get around to implementing the technology I have been paying for the entire time. International cell phone companies in almost every other iPhone available county have managed to accommodate the cutting edge technology in my iPhone, why hasn't ATT, which has experienced an economic windfall due to iPhone exclusivity, been able to keep up?

  • Who gives a flying fuck about the specifics, neat graphics of towers and graphs? Spare me the details and DO YOUR JOB AT&T! I pay my hundred dollars each month and I want WHAT IS FUCKING ADVERTISED! Dropped calls, voicemail notifications sometimes hours after a business missed call....it's a scam.

  • MADDA FAWKER!

    I buy my 3g and 3gS is released...

    And it can use video... give me my video!

  • really att? Lies-- you should have been ready since iphone 2g.

  • no body knows when something is gonna bring the network down

  • AT&T has the most unreliable 3G network with an average reliability rate of 68%, when compared to Sprint and Verizon Wireless which has a reliability around 90%

  • i'd like to kick this guy's face

  • This guy is such a douche nozzle! LOL

  • AT&T is hardly "industry-leading". What an arrogant comment! They would be nowhere without their stranglehold on the iPhone (the best phone available)

    I pay $30 more a month for a data plan with no MMS, and I get less minutes and less messages than I had with my T-Mobile Sidekick. And I still have no MMS on my iPhone, even after the 3.1 update?

    Not only is that bad business...it's just rude. I can't wait until another carrier gets the iPhone so I can leave this horrible money-hungry company.

  • If they decide to charge me more for MMS once its released for my iPhone I will flip.

  • I have a MMS hack and i see no charges.

  • Ive been an AT&T customer for about 8 years now and cant complain. Only thing i want to know Why does all other countries that have the iPhone avaliable have been tethering and using the MMS features since the launch of 3.0 and we still don't have it. I thought this video was cute and all, but still making your customers pay 30 dollars a month just to own an iPhone and no MMS is horrid. Im sure when ever you allow tethering to occur here in the US you will make it free but i highly dought it.

  • Fuck you AT&T, I frankly don't care if you've seen an increase, that's why you expand your network. Verizon/T-mobil/Sprint all seem to do fine, and are now selling off EXTRA bandwidth to devices like the kindle. I'm not having problems sending texts/browsing the web I just can't call anyone. Also, it's not like the 87 KB photos you send over MMS are really that big a deal, let's talk about the 10 MB + songs you can d/l. I maybe send 1 mms every few days, and wouldn't miss it.

  • AT&T service went from good to absolutely horrible in the past 2 months. DO NOT BUY AN IPHONE UNTIL AT&T IS OUT OF THE PICTURE! Still no MMS in 2009??????

  • I'm usually not one to complain, but someone needs to call-out AT&T on their failures, and I have no problem stepping up to the plate along with others. Instead of coming on YouTube giving us a "Smartphone 101" you should say, "We are truly sorry we could not have provided you MMS sooner, and to make up for it, we're going to change the way we bill for MMS - it will now be included on ALL AT&T iPhone plans at no extra charge. Then you'd be MEETING the competition, but still not leading.

  • I'd also like a detailed explanation why the iPhone's MMS is so unique that it took 2 years to launch - why not the other ATT smart phones? And I'd also like to know why you charge so much more than your competition for less service - Just because I have an iphone? What is "industry leading" about a call-center/customer service team that closes at 8pm? Most of your competition is 24/7

  • While I appreciate the explanation, is there a reason why sending a picture over MMS uses more "data" than over email? This also doesn't explain why the AT&T iPhone plan is $50 more/month than the same sprint "Everything" plan. None of this is "industry leading" so please get off your hi-horse.

  • AT&T is the turd in the punch bowl. Highest bill; worst connection and service. 30 million captive customers are ready to bail as soon as that exclusivity contract expires in the U.S. I hope the network crumbles when everyone MMSs on day one.

  • ya...it funny how they bitch about paying some money to build more towers while data for att reqs. $30 a mouth for most of there phones for data...damn America is one big ass monopoly

  • Can't wait for mms

  • Oh AT&T, if you only knew how anxiously people are waiting for your iPhone exclusivity contract with Apple to expire...if you knew...you'd be very afraid.

  • How can you say you will lead the industry in the future? You're already way behind because of this failure!

  • go fuck yourself att. you are the turd of the broadband industry.

  • Hey Seth, blow me. I couldn't get through one day without iphone dropping cT sucks my balls.

  • Just like Healthcare costs, America spends a tons on cell phone service...yet gets crappier service than most other countries. What gives?

  • Im lost, i cant have tethering on the iphone, but I can buy a 3g card for 60.00 a month? whats the difference same network right?

  • hello, verizon.

  • Rotate your had slightly to the left, open your eyes really wide, and talk in unnecessary monotone like a little bitch. Then take up three minutes to explain in unnecessary detail why you blow at being a cell phone service provider.

    I pay you loosers about $100 a month, so stop whining and fix your damn network or let me out of my contract so I can take my iPhone to T-Mobile.

  • Yeah right!! ATT will get 3G in more areas. Been hearing that one for 2 years now. HAHAHAHA!!!

  • this is ridiculous. my old flip phone on verizon could do mms, and i got it in 2006! at&t, you better get your act together or gtfo.

  • No, no, I totally understand the reason why you cant get mms out there yet, but Im not the one that promised it would be ready back when 3.0 came out you mother fuckers. Dont sit there and try to say its not your fault because of the growth of smartphones...you said it would be ready, if this was the case, you shouldnt have said it was going to be ready. Fucking dipshits...hope that lady wins her law suit against you mother fuckers,

  • Just read the NY Times article about the crybabies not being able to use their iphone in New York City at light speeds. Laughed all the way through at all of the people experiencing the pains of being "iCool".

    And the iPhone can't go to Verizon as the iPhone is GSM while Verizon is CDMA.

  • And not a word about tethering. Verizon, PLEASE save us!

  • well actually all you have to do is download a network profile from your phone's web browser, it takes like 2 minutes and the internet tethering works perfectly. it tells you exactly how to do it here

  • but yeah the lack of mms sucks so much ass and the reasoning makes no sense. mms would be a minuscule amount of data transfer compared to what the iphone is actually capable of

  • You can always install a profile from Safari and enable tethering :). No jailbreaking necessary

  • What a fucking panty waste excuse. Bunch of idiots

  • tell this guy there's a sale at Frys... lol

  • If you can't handle the traffic, then allow us to switch networks!!! I pay $130.00 and am afraid that when I truly may need to make an emergency call- my phone will not work.

  • Comment removed

  • damn this is lame, a message from the CEO would have been better..

  • Seth the Blogger Guy should roll up his sleeves and fix the AT&T service instead of making this useless video.

  • oh wait, he doesn't have any sleeves...

  • Only one assumption was made and it clearly had the caveat, “to my knowledge”. No assertions were made in regard to the technical workings of the network's infrastructure. Merely an opinion pertaining to the capabilities ATT claims to provide and the capabilities is actually provides was presented. No more propaganda and fuck snowmangoh!

  • I pay $400 a month is about fcking time I get MMS !!!

  • lol 5 iphones?

  • You are a moron. Aside from your atrocious grammar, you obviously have no idea how a network truly works. You think you just drop a bunch of fiber in the ground and it starts pumping traffic? Its not even fiber running out to node-Bs (for the most part.) I could sit here and explain for hours why all of the implied assumptions in your post are incorrect, but I will simply leave it at, Its better to be silent and everyone think your an idiot than open your mouth and remove all doubt.

  • Seriously?! Due to the increased fluctuation in traffic, that you have known was increasing for how many years? How many other providers in the world have this problem? None to my knowledge, and they are offering MMS and tethering. Stop taking on projects that require a more robust and professional solution than you can provide. Fuck you ATT!!!!

  • When I pay over $120 a month for a service I would hope it would work. I had MMS working a day after the 3.0 beta before it was blocked. The long code thing was HORRIBLE.

  • Too little too late.

  • Alot of people are complaining about AT&T for their dropped calls or the 3g network not working on their iPhone. Well alot of you idiots live in the middle of fucking nowhere and are stupid for even getting an iPhone because there is no 3g network available to you anyways. Stop wasting time complaining on a youtube comment page and leave your carrier if its that bad for you.

  • I live in NYC, and go to college upstate.

    Regardless of where I am, AT&T will drop my calls.

    Usually anywhere in the ballpark of 2 to 10 calls a day.

    So far as 3G availability, there are a pretty decent amount of people where I'm located, and there is no reason AT&T can't provide a 3G network in my area.

    You should get a contract with AT&T before you start defending them.

  • Well I live in Boston and I also have about 2-10 dropped calls per day on my iphone, and spotty 3g service 10 miles outside the city and inside buildings.... what do you say about that hmmmmmmm?? am I an idiot?

  • ok ill be waiting on the 25th for that mms i need that for my iphone

  • I drop between 2 and 10 calls a day, Monday was the record with 10. Of late, I often must reboot the phone to get it to latch onto a signal, even when I know I am in a good 3G signal area. Sometimes my phone reports "no signal" until I reboot.

    I live in Fort Collins in CO and driving to Denver I lose my signal 3, sometimes 4 times on the drive. This in a major metro, high-tech area. This is completely unacceptable.

    It's gotten so bad of late, that I am now shopping Verizon again.

  • great video thx for the info

  • You'd think that if you sell a bunch of unlimited data plans you'd start planning the upgrades instead of waiting three years to wake up. Great, you're giving iphones MMS. How about tethering? Retards.

  • Wow, I'm sorry for all of you people having trouble. I traveled around seventeen states in January and February with good connections overall. I'm in Austin and rarely have problems day to day. I haven't dealt with ATT directly since getting the iPhone, but their customer service was friendly and useful under my prior contract, and I see no reason for getting treated differently now. I wouldn't turn down faster speeds, of course, but I've definitely gotten my money's worth.

  • you're probably getting paid by them to speak these blasphemies

  • At&t still sucks, i regret signing that contract. Stupid Apple needs better service

  • this is their way to create an excuse for something they should be apologizing for. apple, choosing At&t as the exclusive carrier was a MISTAKE. Massive amounts of droped calls, slow ass "3g" is more like 56k dial up, HUGE delays on tethering and MMS is just BS. I hope At&t dies especially with this retarded as video.

  • f*#k right off AT&T! Verizon is the reigning champion.

  • oh my damn people calm the hell down... they were doing what that could and you knew this when you got the damn iphone. Being that i have the iphone 3g(S) i love the phone. and so what it doesn't have mms right now. but its coming. and yea lol they hired a guy to speak for them, would you speak in front of your millions and millions of costomers?? thats what i thought!

  • You DOUCHE BAGs!!! How DARE you condescend your customers this way. IDIOTs. Didn't you realize -- before you launched this b.s. "response" -- that your iPhone users know how things work? Why don't you just say this and save face, a-holes... "We sold more accounts than we could handle because profit is our primary concern. Now all our customers are suffering as a result while we increase our infrastructure to handle all the pressure we've now put on our network. Thanks for understanding!"

  • Love the iPhone but as a phone it is painful to use, I never get a clear call. How can you be proud of that?

  • Still no excuse to sell a product with features, where those features don't actually work. You failed, you lied, and there should be something said about that.

    I can't promise to pay my bill and then not pay it and just blame it on the mail being slow or that I haven't upgraded my envelopes to fit the amount of money you charge per month. Doesn't work.

  • Does he looks like he is on drugs, or is my idea?

  • All this need for more bandwidth means you're going to have more a cell phone towers in your neighborhood, on your house, and near your dear grandparent's plots.

    Hey engineers, get busy making these things look easier on the eye.

  • I have an iPhone. I get dropped calls regularly. I frequently cannot check my email, the page won't load. I often cannot access the web, or lose web service.

    Some days I feel like throwing the phone out the window! I'm considering going with the BlackBerry on Verizon.

  • So, you finally admit your service doesn't work. When can we expect partial refunds?

  • Horrible casting.

  • I think verizon is the worst cellphone company ever!!!! AT&T was good enough where i lived but as soon as i switched over to verizon it all went down hill. dropped calls all over the place and a phone that is slow as fuck even slower than the day i bought it (Blackberry Storm) I cant wait to go back to AT&T

  • I got my iPhone 2 months ago and I was scared. All the hating and people saying that my calls will be dropped all the time. I will never have full bars using 3G service. All of it was BS for me. I get full bars in elevators. I always have a signal and have never got a dropped call.

    I love my iPhone and would probably re-up when my contract is up in 2 years.

  • Worst company on earth. More dropped calls than I could ever have imagined. No response to my many complaints. No disclosure on why they suck so much and when they will not. There is no excuse for their worthlessness. If you couldn't handle it, you shouldn't have signed the deal with apple. We pay full price for a fraction of the service we deserve. I hope to be the first customer to switch as soon as the option is available. I dont care if it costs $1000 and three nights camping out. ATT sucks.

  • Where exactly has the $100 a month we pay been going then? AT&T pays Mark Siegel and the other PR people too much and doesn't spend enough on towers...

  • Cool, they hired Bobby Jindal for the ad!

  • AT&T, how dare you hire a PR guy to stand up for your "slow to respond" to consumer demand? Did the analyst's not forecast the usuage demand prior to the release of the iPhone? As we say in corporate america -- Piss, Poor, Performance equates to Terminate, Terminate, Terminate. Additionally, how can AT&T charge $40 for a data plan in areas that do not receive 3G bandwidth? I switched from Verizon b/c of the release of the iPhone. I have never encountered more dropped calls in my life v Verizon

  • ATT is fucking useless, my home internet just dies at random moments! & Don't get me started on the wiretapping.

  • So you offer a product with unlimited mobile internet without the ability to support it. Then bitch about people using a product they paid for.

    Way to go.

  • Die Seth. You honky fuck.

  • Hey Seth, if I see you around Boston, I'm going to kick you in the face.

  • This douche bag works at Fleishman-Hillard on Boylston Street in Boston. AT&T hired his company to put out this PR spin. He isn't even a blogger. So, the very first words out of his mouth are a lie. What a complete piece of shit.

    Seth is nothing buy a lying piece of shit. Hey AT&T, stop jerking-off on youtube.

  • how is it such a big deal on letting the iphone have mms when its not differnt than any other phones mms how stupid do they think we are.

    fuck att. i hate them

    so much

  • at least AT&T is admiting it's incompetent I've waited so long for such a basic feature like mms I don't even care any more thanks AT&T more BS in more places!

  • They should have done this 3 years ago when the iPhone came out

  • so the internet is a higway full of trucks. And I thought it was a series of tubes.

  • Well hear this Seth. Fuck Off and give me my mms!!!

    Sent from my stupid iPhone.

  • What a joke!!! My yearly iphone bill is over $1500 and for all that all i get is mediocre voice, data that barely works, and a nerd trying to tell me why everything sucks now!!!

    One more thing; Why is there no voice plan between 600 and 900 minutes??? Answer that Seth!

  • AT&T, do something to help out your current customers or we will flee to another carrier once your iPhone exclusivity is over. Do something to gain back our loyalty before it's too late.

    Ideas:

    -Reduce monthly costs.

    -Offer iPhone upgrades to existing customers at 2-year contract subsidy prices.

    -Offer some sort of monthly plan where we can add a small upgrade fee every month to pay for future upgrades once new iPhone models are released.

    Please do something for us. We deserve it by now.

  • Yeah listen to this idiot. He's got your entire business model down. And all while he sits on his ass at home.

  • You don't "deserve" anything just because you were idiotic enough to sign a 2 YEAR CONTRACT agreeing to everything these people are bitching about.

    And PS, Apple sets the prices on the iPhone, not AT&T. It's a business..the only reason you're getting your iPhone for $200 every year is because you sign the dotted line saying you'll pay the service fee for 24 months. You really think they're making money on those things initially??

  • There is no better network then AT&T morons. Not even verizon. So keep crying you stupid twats. Listening to you cry about not being able to send titty pictures to your friends is fucking priceless. Please, keep it coming.

  • no i think verizon has one of the best networks for service and shit. at&t kinda sucks but its ok at times but its been fucking up lately i lose signal all the time and it dosent come back for hours.

  • Somebody tell HONEY I SHRUNK THE KIDS I WANT MY FUKN MMS SEPT 25 we'll see

  • AT&T sucks. I can't believe I got suckered into buying an iPhone. I haven't had a single call go thru uninterrupted since I got the iPhone in mid 2007. This is an understatment. I'd say 80% of the time I can't make a call period. Now I actually have reservations and mental misgivings about pulling my phone out of my pocket, so now I don't. Having AT&T is like not having a phone. If you want an Apple experience, get the iPod Touch, and save yourself $70-$100 of wasted money PER MONTH!

  • im very happy with my service cant wait for the update thx at&t hang in there ur doing a good job forget about the bums in here

  • Good to see Rick Moranis working again.

  • HAHAHAHAHA!

  • So, you're telling me that AT&T is spending *less* money upgrading their infrastructure this year than they have on average over the past 2 years?

    Thanks for pointing out the exact problem with your company in this video. Record profits, surging data usage, but DECREASED money spent on infrastructure upgrades to keep customers happy.

    T -60 days until I drop AT&T and I couldn't be happier.

  • I love how companies today try to control their image through use of pointless internet videos - rather than just delivering a good product.

    MY IPHONE DROPS EVERY OTHER CALL. I DONT CARE HOW MANY BILLIONS OF DOLLARS YOU ARE SPENDING, JUST MAKE ME A NETWORK THAT F&CKING WORKS!

    Seriously, AT&T, at this rate, your iPhone epic fail here will be historical. People will be talking about it 100 years from now.

  • well hurry the fuck up

  • AT&T's network sucks you bob saget look alike.

    i want my money back

    where is the info for the class action law suit?

  • fuck u

  • I already hated AT&T's customer service, and cell service. Now they throw this condescending Seth guy at me, trying to convince me AT&T is doing things right?

    Seth, put your eyebrows down when speaking to the public. You're company is a joke.

  • "Now they throw this condescending Seth guy at me"

    You came here moron.

  • A lesson in cell phone network infrastructure is pointless and condescending.

  • Upgrade your networks and put more towers up especially in Saint Cloud, FL ... There's practically no signal there ! BOOOOOOOO UPGRADE UPGRADE UPP GRADE DAMNIT AND STOP MAKING LAME VIDEOS! People pay a shit load of money to see action and not hear bitching. You could the money you used to produce that 3 minutes of video and commercials to actually fix ur damn service! BASTARDS!

  • Another fucking moron who thinks AT&t  has total control over where towers go. Ever herd of town boards asshole? Zoning? Go upgrade your ass.

  • I bought the iPhone in 2007 and had more dropped calls the first weekend than I had in FIVE YEARS with T-mobile. And this was in Manhattan.

    Since then, it has only gotten worse. Texts arrive hours late, dropped calls occur daily. If I'm lucky, I'll get voicemail for all the calls that I miss because my phone doesn't ring.

    To add insult, data rates are up 75% (from $20/mo to $35/mo) and my rollover minutes were zeroed out when I upgraded to a 3GS.

    Where is the FCC when you need them?

  • Another cheese eater who cries for the govenment when they can't get what they want. Switch services if you hate it that much you fucking nazi. I am in NYC every week and never had dropped calls. Take your phone out of your ass and maybe it will work better.

  • "we thought we'd take this head on"

    HEAD ON

    APPLY PALM DIRECTLY TO FOREHEAD

  • Who is "Seth the Blogger Guy?" I'm not disgusted with AT&T nor am I anxiously awaiting MMS on iPhone, but I have to admit this video is terrible. The video has a leave me alone and quit bothering me attitude to it. Seth has about as much charisma as a wet noodle, should try adding an element of friendliness, and maybe even smile once.

    I'd guess Verizon has experienced the same growth in traffic if not greater. I don't see them disabling simple features or producing excuse videos. Very weak

  • give them a break 300% a year is a lot of data

  • Ya, I think ATT just made themselves look worse with this video. They should have just left it alone. It's like reminding everyone how incompetent they are while whining to the public how hard their job is.....Bunch of deutschbags.

  • Bunch of damn LIARS. They promised and advertised MMS. What a fag!!! They should be sued!!!

  • Is this a joke?

  • Oh jeezuz, not this guy again....

  • AT&T is a joke, please die.. sold my iphone which i loved only cuz i hate these bastards..

    DIEEEEEEEEE

  • fail at 0:53. September 25, 2009 is a Friday, not a Wednesday. That calendar is September 2013.

  • *sigh* AT&T. I've been a customer for over 5 years now but I must say this is truly sad. It's as if you have to explain yourself to the consumers on why you suck so bad and its like "hey, stop yelling at us, you're hurting our feelings!"

    If and when Verizon gets the iPhone, there goes everyone who owns an iPhone or wanted one with it.

    AT&T....you all are some serious crap and thats just putting it lightly. You..just SUCK