Added: 3 years ago
From: ajrenk
Views: 947
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  • FAILING RECORD BBB Rating Based on BBB files, this business has a BBB Rating of D on a scale from A+ to F. Reasons for this rating include: • Length of time business has been operating. • 180 complaints filed against business. • 3 complaints filed against business that were not resolved. BBB processed a total of 180 complaints about this company in the last 36 months, our standard reporting period. Of the total of 180 complaints closed in 36 months, 27 were closed in the last year.
  • This company continues to operate and the uninformed (and in my case sleep deprived :) continue to fall prey to their scam. They have charged my credit card and offered no real services. I'm contesting through my credit card company. I really hope banks will support their customers in fighting these leeches.

  • This company is horrible! They take your money without a problem... then nothing works. No customer service response and an erratic server that crashes when you're filling out the forms- if you actually are able to download the forms. Go with a more reputable company if you need this service!

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  • I used this service, trust me its not a scam. I used the expedize service 1 day and it came right away. By the way, I lost my passport,(reason)

  • Contact customer service at the U.S. State Department at 202-955-0536. Ask to speak to a customer service manager.

    You may also report this company to the National Passport Headquarters at the following address:

    2100 Pennsylvania Avenue, N.W.

    3rd Floor

    Washington, DC 20037

    Attn: National Courier Liasion

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