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  • So?

  • @Seregaknorrr

    Sorry for lack of explanation: This video was for Dell L3 technicians.

    The random drive order was sometimes causing the OS drives (Drives 0 and 1, Mirrored) to not reply to the PERC card on restart. The drives would be unavailable and therefore the system would not boot to the OS.

    The problem ended up being an incompatibility with the PERC H700 card and a certain model of Hitachi 146GB 15k drives that would actually spin up 'too fast' according to the folks at Dell. 

  • @ElwoodDowdJr

    So what was the fix, firmware updates for controller itself or HDDs wouldn't resolve that, did Dell send you different brand HDDs instead etc?

  • @Seregaknorrr Dell sent us drives that do not spin up as fast as a fix, and removed the 'too fast' Hitachis from their system as being compatible with the H700, so no one else has this issue. - All has been well since the drive change out.

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