I am sorry man, I understand coz I went through the same thing. For six months I was being billed for services I was not using. Finally I just had to change the debit card number. They are still saying I owe them two years later. Vonage SUCKS!!!
I tried to cancel my vonage account and the "supervisor kept me on hold for 132 minutes.....Then i called the customer service department after 2 hours to complain about the guy and then he miraculously got back on cleared his throat and hung up...and then sent me an email thanking me for deciding to stay with vonage I WANNA PUNCH THAT DUDE IN THE FACE
I tried to cancel my vonage account and the "supervisor kept me on hold for 132 minutes.....Then i called the customer service department after 2 hours to complain about the guy and then he miraculously got back on cleared his throat and hung up...and then sent me an email thanking me for deciding to stay with vonage I WANNA PUNCH THAT DUDE IN THE FACE
Vonage Suck! I don't recommend it to anyone. I had it for about 4 months now, and the service is so bad, so terrible, that I have called customer service 47 times in that 4 months period, Can you believe it!? Too many service interruptions. The first 2 weeks everything was great, and then the quality of phone service was so choppy that you can't have a conversation with anyone. If you considering in getting Vonage, I can guarantee you, YOU WILL REGRET IT! So what I did, I canceled my service.
I am also having trouble with vonage on the daily basis from day one starting 2 months ago. the connection is choppy, bad reception and it keeps knocking out my internet signal, i have gone a whole day without internet and phone service, they always run a speed test and reset my box, and they also sent me a new box and still have the same problems. the only suggestion the give is that i should call my internet pro. and have them check connection. they truly suck!!!!
One reason people have so much trouble canceling their account is because you actually get commission like making a sale for every customer you can stop from canceling. So of course it's not going to be easy to cancel and they don't want to assist you with canceling.
i currently work for vonage, and this is a typical response. I have heard soooooo many customers go on and on about how vonage has screwed them over ur for sure not the only one. i feel guilty every time i sign someone up with vonage because i know they're gonna get screwed over by vonage. best part is they have people working for them who know absolutly nothing and basically lie out of ignorance to the customers.... great company i work for.
you acculy payed them for service you never used? O.O i would of never payed them a dime. i would of returned the stuff teh second the mail was delivered. just tell postage to return to sender :o
I see you're the only person who doesn't have a problem with their service. Do you have phone service and internet or just phone? I'm interested in getting the phone only. I only need the phone for DSL which I currently have with Verizon. Let me know. THanks!
well, actually vonage only offers home phone service, through the internet connection that you already have from any other intternet provider. It's called voip, you cannot have DSL through vonage.
this requires a LAW ACTION in this situation. if u have the recsourse to take them to court now how to get law action going. some people dont know how. but know how to sue them for damage they have causes heres there address. U have my suport dont let them hurt a nother person for one more minutes Here there ADDRESS ((( 2147 lincoln HWY ste 203 edison NJ 08817
Thanks trancetechno well I guess vonage can claim anything,they are a legend in their own mind.And they are legendary, to me, and others like yourself for cruddy delivery of crappy service.
i have worked for vonage. and i really know how much they suck and screw you over. its all the damn people in India that always screwed the accounts over. thats why vonage finally open some Call centers in the USA
When I canceled my Account with them it took almost 3 hours and the chick was so desprate to keep me ... I got up to 6 months of free service offerd to me!
There was a time when I would not have agreed with you on this,but Vonage has restored my faith and desire to deal with my local phone company.Thanks for sharing your thoughts on this.Please see the other two vids also on 'vomit' i mean vonage.
thank you 4 choosing vonage the number one rated digital phone service...let me tell you something...Vonage sucks and i know that because I ´VE WORKED..picking up vonage tech suport phones, and i´ve spoke several times with people like you...i´ m really sorry 4 you man.
ps:The transfer of your number was called LNP. And NEVER WORKED! NEVER!
vonage real sucks !!!!!!!!!!!
carlitosblue 1 month ago
Vonage sucks!!
eskimomoo 7 months ago
Thanks for the info. I am currently using voxcorp voip that I got at vontrump.com
allengoodge 11 months ago
I found voip available at vontrump.com really wonderful.
anitarodriguez0102 11 months ago
I am sorry man, I understand coz I went through the same thing. For six months I was being billed for services I was not using. Finally I just had to change the debit card number. They are still saying I owe them two years later. Vonage SUCKS!!!
lita8611 11 months ago
"No other phone company will give you free service like Vonage" haha that's a load of crap. Repeat after me... MAGICJACK!!!!!!!!!
CubeComputerChannel 1 year ago
This has been flagged as spam show
I tried to cancel my vonage account and the "supervisor kept me on hold for 132 minutes.....Then i called the customer service department after 2 hours to complain about the guy and then he miraculously got back on cleared his throat and hung up...and then sent me an email thanking me for deciding to stay with vonage I WANNA PUNCH THAT DUDE IN THE FACE
titan2k5 1 year ago
I tried to cancel my vonage account and the "supervisor kept me on hold for 132 minutes.....Then i called the customer service department after 2 hours to complain about the guy and then he miraculously got back on cleared his throat and hung up...and then sent me an email thanking me for deciding to stay with vonage I WANNA PUNCH THAT DUDE IN THE FACE
titan2k5 1 year ago
threaten to sue them that'll do it for you for free lol -conage=gayest sht ever
InTeRvEnTi0nS1 1 year ago
Try canceling PhonePower and try to get a refund.
rtray2 1 year ago
Try canceling PhonePower.
rtray2 1 year ago
this guy is good .. lol i like it! lol im actually getting vonage soon .. omg! this is what i have to go through when I cancel this service lol
skep0ne 1 year ago
itx nt only vonage bt i hav seen other companies even mobile companies doing the same stupidity
think we ll gonna hav 2 start living widout these devices then these companies ll realise its customer's value
Devils, money sukers
yasmeen04 2 years ago
Vonage Suck! I don't recommend it to anyone. I had it for about 4 months now, and the service is so bad, so terrible, that I have called customer service 47 times in that 4 months period, Can you believe it!? Too many service interruptions. The first 2 weeks everything was great, and then the quality of phone service was so choppy that you can't have a conversation with anyone. If you considering in getting Vonage, I can guarantee you, YOU WILL REGRET IT! So what I did, I canceled my service.
Trulylatino 2 years ago
do you have to make this comment to every vonage realted video
ulli1235 2 years ago
Why all the hate? I enjoy Vonage and would recommend it to anyone looking for a cheap alternative to phone service.
migeeman1231 2 years ago
Vonage is horrible to deal with !
their customer service is poorly trained, (very stubborn)
Vonage ported my number from AT&T a week before they could deliver the modem that's necessary to make it work.
Their customer service associate asked me to buy the equipment from a local store, and that they will reimburse the expense to me in future bills.
however, now they won't honor their word, and keep talking about the $40 limit policy.....
I am so ready to cancel all my 3 phone lines with Vonage,
hseedhar 2 years ago
I am also having trouble with vonage on the daily basis from day one starting 2 months ago. the connection is choppy, bad reception and it keeps knocking out my internet signal, i have gone a whole day without internet and phone service, they always run a speed test and reset my box, and they also sent me a new box and still have the same problems. the only suggestion the give is that i should call my internet pro. and have them check connection. they truly suck!!!!
pulgita29 2 years ago 2
One reason people have so much trouble canceling their account is because you actually get commission like making a sale for every customer you can stop from canceling. So of course it's not going to be easy to cancel and they don't want to assist you with canceling.
icccchump 3 years ago
i currently work for vonage, and this is a typical response. I have heard soooooo many customers go on and on about how vonage has screwed them over ur for sure not the only one. i feel guilty every time i sign someone up with vonage because i know they're gonna get screwed over by vonage. best part is they have people working for them who know absolutly nothing and basically lie out of ignorance to the customers.... great company i work for.
icccchump 3 years ago
Vonage is a piece of shit company.
bindicia 3 years ago
you acculy payed them for service you never used? O.O i would of never payed them a dime. i would of returned the stuff teh second the mail was delivered. just tell postage to return to sender :o
danz409 3 years ago
if u never watched your cable tv for a month or two ,would you not pay your bill moron?
yuteman78 2 years ago
I don't know why that happened. I've been having Vonage for more than one year and I haven't found any problems.
DonJuan071991 3 years ago 2
I see you're the only person who doesn't have a problem with their service. Do you have phone service and internet or just phone? I'm interested in getting the phone only. I only need the phone for DSL which I currently have with Verizon. Let me know. THanks!
MGarciareporting 2 years ago
well, actually vonage only offers home phone service, through the internet connection that you already have from any other intternet provider. It's called voip, you cannot have DSL through vonage.
DonJuan071991 2 years ago
this is great. With time this video will make the tv
PAABS2000 3 years ago 2
watch this guys videos on youtube
user ( bushuraloser)
this requires a LAW ACTION in this situation. if u have the recsourse to take them to court now how to get law action going. some people dont know how. but know how to sue them for damage they have causes heres there address. U have my suport dont let them hurt a nother person for one more minutes Here there ADDRESS ((( 2147 lincoln HWY ste 203 edison NJ 08817
camboy1132 3 years ago 3
Thanks trancetechno well I guess vonage can claim anything,they are a legend in their own mind.And they are legendary, to me, and others like yourself for cruddy delivery of crappy service.
bushuraloser 3 years ago
i have worked for vonage. and i really know how much they suck and screw you over. its all the damn people in India that always screwed the accounts over. thats why vonage finally open some Call centers in the USA
mikelboi87 3 years ago 3
Thank you for sharing your experience friend, I appreciate that very much.
bushuraloser 3 years ago
@mikelboi87 im an Indian and i agree with it i dont take this as a insult they screwed my shit up too
InTeRvEnTi0nS1 1 year ago
Vonage sucks huge donkey nuts
RaggaRasta 3 years ago
When I canceled my Account with them it took almost 3 hours and the chick was so desprate to keep me ... I got up to 6 months of free service offerd to me!
Fuck Vonage... pst! Packet8 is no NO BETTER!
2012isHere 3 years ago 2
i did see the last two videos on Damage lol that sucks i was once thinking of getting vonage but i saw to much people getting pist
othellowaborn15 3 years ago 2
i rather choose home phone over vonage or skype
othellowaborn15 3 years ago 5
There was a time when I would not have agreed with you on this,but Vonage has restored my faith and desire to deal with my local phone company.Thanks for sharing your thoughts on this.Please see the other two vids also on 'vomit' i mean vonage.
bushuraloser 3 years ago
mayeb you didint really listened to everything the operator told you,thats a stupid thing to do dont you know?its your fault you suffered!
aioshishinamori 3 years ago
Maybe you should learn to spell? I didn't suffer, vonage did they lost a customer for life.
bushuraloser 3 years ago
i feel your pain, i just tried to cancel when they told me they will charge me more money. so i just changed my credit card info
atokapecos 3 years ago 5
Did they turn you over to a collection agency??
perry3178 3 years ago
thank you 4 choosing vonage the number one rated digital phone service...let me tell you something...Vonage sucks and i know that because I ´VE WORKED..picking up vonage tech suport phones, and i´ve spoke several times with people like you...i´ m really sorry 4 you man.
ps:The transfer of your number was called LNP. And NEVER WORKED! NEVER!
Anyway, nice video and good luck
majotrieb 4 years ago 3
It's a hard life!
PopeJohnEdgarIV 4 years ago 3
That music sounded a bit like the theme to "Shaft"...hmmm
whirlpoolzend 4 years ago 3
Yes and I was fully shafted without any lubricant.See also vonage #2 and #3 the sad saga continues.
drgeekman 4 years ago 3
A trilogy?! Geez.
Crack open the KY...
whirlpoolzend 4 years ago 3
I would have liked to have heard the rest of the story like Paul Harvey :-)
The longer I listened the funnier it got lol
It would have been gr8 if u would have said to her
This phone call may be recorded and posted on You Tube as a video for quality assurence purposes lmao
Peace Doc
DocHolliday92966 4 years ago 3
Good luck Doc, keep us posted!
wotan20 4 years ago 2