Customer sues for refund after using lawnmower all season

[stopglobalswarming]

Sounds like something bigger than a regular lawn mower then if it was $10,000.

[southernwolf93]

This right here is one of the reasons the small buisness are going under. Judges do you're jobs right!

[ShadowxMaker]

What the flying fuck are these judges smoking?

[FortNikitaBullion]

Refund fraud is the norm, not the exception, unfortunately. This guy should have just refunded the customer from the start.

[pentiuman]

"Throughout the Summer had a couple of small warranty issues, uh that we had taken care of." "At the end of the season, he called our service dept. , to umm, come out and pick it up for, you know, a few small repairs." Well then, when you buy a new mower, and it needs 4 repairs in the very 1st season, it seems quite reasonable for a customer to want their money back. Maybe next time, you won't wait to offer their money back, and then have that refused, and go to court, and gamble thousands.

[circusboy90210]

sometimes it's just easier to give the refund from the get go no matter what.

[lilprincessred]

Crooked judge....

[Sakamachi25]

i guess the judge was getting a kickback.

[chevy28360]

Doesn't seem so bad to me. If he sold the lawnmower with a warranty, buying it back after the customer has a lot of problems with it seems pretty fair. If he had sold it as-is, thats another story altogether.

[tdd32tay]

@chevy28360

What you don't realize is this guy did his part. He sold the mower and fixed it under warranty without charging the customer every time a problem arose. Unless it was the same problem every time there was no need in the dealer buying the unit back. Also, the manufacturer should have stepped in and helped him out. We as dealers always get the repurcussions for a product we did not design nor manufacturer. Our job is to sell it and fix it...and thats it.

[samatention]

I would return the mower also. The reason I bought a quality mower paid good money for just that quality. It should not be falling a part in the first 4 months of use. A lot of company tell you your buying a quality product when you are buying crap and cry when you take them to court. The manufacture should have gotten the end purchaser a new lawnmower

[awilson2525]

this is all walmart's fault for taking things back a year after someone bought, used and abused an item. it set a bad precedent that causes other businesses harm- all of you small businesses sue walmart !

[inkey2]

At some point well before 10,000 dollars in legal fees he should have just given him the refund and cut his losses. I managed a retail store for 33 years and dealt with all kinds of assholes (usually lawers...or wives of lawyers). "working with the public" for so long I could spot trouble a mile away and usually just gave refunds to the "mentally ill sue-happy" ones.

[arthur420albert]

then you should have sold him something that worked, "small warranty issues" sounds like the thing was breaking down all summer, and he was tired of it. I get the other ones though.

Republican in The Hood!

Arty outY.

[angrywinds]

10,000 is not a lot of money.

[inkey2]

angrywinds: I guess you must be a "trust-fund-baby" to think 10 grand is not alot of money......it is a "kings ransom" to the majority of people in this country. In fact it is probably about 10 months rent for his store. If it is not alot of money, why dont you put you money where your fat mouth is and send me 10,000 dollars.

[hhohydrogen]

can you send me some money...phill

[turfguy87]

@angrywinds yes it is, esp to waste on something as stupid as this

[bonister2001]

They are targeting the system as a whole. This case never should have even made it to the courts; that is the video's point.

[sharksrock22]

There's little to nothing you can do to stop lawyers costing money. Who exactly is this video trying to target? The lawyers? Overactive suers? You can't blame the system in general for playing host to a bunch of sue-happy Americans or lawyers that offer up first-rate advocacy both in court and in negotiation.

[zip3163]

What kind of world do we live in... where the legal system allows this sort of shit to happen... unbelievable!!! Great video..

[TeamGopher]

Thanks for the heads up on this video. I can't believe this actually happened. I added the video to my Gopher Lawn Care Business Forum and it's already showing up in your links section. That is good. It means we are getting the word out further.

Keep the faith Rick, don't let this get you down.

5 stars for you with this video.