Midnight Confessions of my beef with BS hair care companies (Enso, LuckyGirl, Boundless T)

[djsugah]

so what happened finally with the mop top maven story?

[tastiredbone]

@djsugah she went into hiding again, Enso kept denying it but i think the damage was done. She may resurface in a year or two but she has been in hiding since this incident

[HollyMarl]

thank you for this video!!

[AnnNoire]

Hopefully 2012 will be a better experience for the natural hair companies. They're popping up everywhere.

[AnnNoire]

I haven't watched it yet, but you are giving me late night tea! LOL

[artchick07]

Thank you for posting this. I was looking into Enso, but no anymore. It's bad enough to be scared to try a product that doesn't work, but to add the possibility of not getting the product is even worse. This is why some ( like myself) just still with their tried and true companies. Honestly, If I try a new company I go through Curlmart because I trust them, hate shipping cost but I know I'll get my stuff.

[tastiredbone]

@artchick07 it is frustrating dealing with some of these starter companies. some people really liked enso and most didn't, then there was this ethical issue about the owner, so i ended up selling and giving away all of their stuff that i bought. i like curlmart too, i order from vendors a lot and try and give lil side companies a chance when i want to take the risk

[Baruch1girl]

Thank you for keeping it real! You are so right, we all work too hard to just give our money away to these shady companies!

[tastiredbone]

@Baruch1girl That type of stuff just burns me up. I just hate that type of mess

[LaDominicana2011]

aww your son is so adorable

[tastiredbone]

@LaDominicana2011 Thank you

[tastiredbone]

@yvonnelee1999 It's really sad when you think about it. Ppl lying for no reason just really bugs the mess outta me. It will be interesting to see what happens when it's all over. But I'm just sitting back and letting these companies and ppl dig their on ditch.

[NaturalNoni]

Thank you for sharing this info about these companies. I was interested in buying from some of them but I decided to stick with my staple companies and start making my own stuff from stratch. I hate to be dissappointed in customer service and go thru a lot of drama over MY hard earned money. Then the product not be all that either, no thank u!

[NaturalNoni]

I had BAD customer service wt Lucky Girl Boutique. She claims she shipped it but the tracking # never said anything past notification. I emailed her and she claims "someone" died in her fam. but she would get it out after. I asked for a refund, since she couldn't fulfill the order. She claims she would ship it. Then she still didn't ship it and I filed a claim w/t Pay Pal, she finally shipped it out. Great stuff but it took a month. I did neg. feedback and she harrassed me, so I iged her.

[DolceVita]

your son is adorable!!

[chilid856]

I watched this last night but I feel you on this. this is why I make my on hair products and buy natural hair products from Walgreens, Target, BSS. Because if someone mess with my money I will probaly be on the next thing smoking looking to hurt someone, lol.

[CurlyKimmyStar]

hey girl! hope to see you tomorrow! XOXO

[Redroni2005]

Gurl yes I 100% agree with you about Luckygirl Boutique. I contacted the lady multiple times via personal e-mail. Then I contacted her through her Etsy store and she gave me the bogus tracking . I ordered my stuff on a Sat. night and the money was immediately taken out and I received my order three weeks after that. I was TRULY pissed off!. I sent her numerous e-mails and did everything but go to N.Y. and get my money back. And the conditioner wasn't as great and the smell make me nauseous.

[tastiredbone]

@Redroni2005 I would be pissed off to the highest. That's why I removed that video and I hope they get their act together. The consistecny wasn't the same after my video so that pissed me off too. Some people just don't need to be in business of any kind

[apatte4975]

I'm late...what's going on with Boundless Tresses

[tastiredbone]

@apatte4975 it's on LHCF, ppl aren't getting their orders

[TheRoyalEmpress]

after watching your video i went to the naturallycurly thread about MopTopMaven! It it was a 49 page thread but OMG i could not stop reading!!! That mess is CRAZY!!!

[tastiredbone]

@TheRoyalEmpress LOL, yesterday it was just 28 pages and today like 50, LOL. I can really see why everyone is so pissed off, it's a mess

[thisisariane]

Speaking of companies, have you had a chance to try out the Nunu Love 'Spilled Milk'?

Even though the shop is currently closed, I'm dying to purchase!

[tastiredbone]

@thisisariane No not yet, it's in my fridge in my salad crisper, lol. I looked at it when I got it and it was runny, in the fridge it has thickened up. I've been trying to use up the stuff I know will spoil soon before I get to those new ones in the fridge. I think by mid September I will have a video out about it but when I tried it on my kitchen, nape area, it was very light.

[Guitarrachica777]

@thisisariane I have tried it and liked it. From my experience with NunuLove she seems to be legit. One time I orderd from her (after several satisfied purchases) and I didn't get my order within the usual time. I emailed her and few days went by with no response and I filed a complaint through Paypal. She responded within 48 hrs stating that somehow she didn't see my order and sent me and extra produtct with my order and refunded my shipping cost. The Spilled Milk is very light and runny though

[MissCherie02]

Same thing happened with Ohm. Apparently, their old website was not getting messages to the owner and then there was problems with shipping/courier. I did get my product - my box was opened and something added, a month later. People on the forums said they weren't getting responses back after product inquiries(all with the old site) and it was the website - the only way I could contacting her. If I would not have inquired in a timely fashion I would have lost my money.

[MissCherie02]

They are ok now but - I can't do it anymore. I think some was their fault and some was things out of their control because they were not aware. Also, I think their courier was shady, but the Sweet Hair Pudding stopped working for me so I haven't looked back and I love Qhemet and they are consistently good. So, I feel you!

[tastiredbone]

@MissCherie02 Oh and I don't know if it still works for me though, I've been afraid to use it because I can't get anymore, it's always sold out. Yeah I'm so happy I can get Qhemets on the ground now. They are one of my top companies. I wish these companies would release statements no matter what the issue is to keep their customers informed.

[MissCherie02]

@tastiredbone I agree with you 100% and it is crazy because we spend a lot of money for hair products and it wouldn't be that big of a deal losing a few dollars but when you have placed a $50 or $70 order you are like were my products. I am so glad you did this video :)

[MissCherie02]

*where my products?

[tastiredbone]

@MissCherie02 I still don't know what's up with Ohm, I like that pudding. I had an issue and they responded right away (a few months ago) and in fact sent me out another pudding right away but all of a sudden they dropped off the face of the earth. I don't read the forums as much as I use to so I have no clue on what's going on with them. But when their site went down I suspect something went terrible wrong and ppl are pissed, I just don't know the details

[dsugartwist]

Thanks for making this known to the masses. Hopefully, while they are researching the YouTube videos come up and they listen. A lot of people don't visit the hair forums so making a video is right on time.

[3000misslady]

I know it was hard but thanks for making this video. I had to start over again and again because I'm in the middle of something. Blessings

[SaSSyb4ClaSSY]

Aw look at the baby! Glad you took the madness from LHCF/NC to yt for the masses to see.

[vanie0295]

Wow that's crazy!!!! That's why I buy products from third party.....who sells tons of of product line. You pay a bit more in retail price but at least you get the product and in a timely manner.

[Napsagain09]

Hello there! Hair looks pretty. Nice & bouncy (smile)! Love your videos. Honest reviews, that's what I look for in my subscriptions. At any rate, I have been developing a product line for 2 years. I want a GREAT line - good formulation great ingredients & excellent customer service. People should no by now that vloggers will put people on BLAST. Crazy! Lmao @ shrinking to infinity. Take care

[tastiredbone]

@Napsagain09 LOL, they should know that if someone wakes me out of hybernation over some foolishiness I'm gonna make a video and Blast them, LOL. I wasn't going to make another video until Sept but someone had to hit me up about Mop Top and I had to respond, lol,

[ILYAmaniOMG]

Hi!!! I have also had a "mishap" with shipping products from Enso Naturals. I'm glad I watched this vid and am about to pull up some forums now. Definitely needed to see this before I purchased again. Thanks! xo.

[naturalNurgee]

wow she did not get her stuff! I have never heard of the Lucky Girl company

LOL @ my hair shrinks up to infinity~

sad I had a feeling about Enso because I spoke with another YT member who was supposed to do a review from them and never recieved the products! Hell they dont wanna get the product out there they just want folks money

[WomenzRock]

@naturalNurgee ......was it free products that she never received or did she pay for them?

[tastiredbone]

@WomenzRock The stuff they paid for

[naturalNurgee]

@WomenzRock it was free she did not get it, then she placed a order same thing happen

[WomenzRock]

*smh*

What I find..odd is that there are no ripoff reports, attorney general complaints, consumer complaints, pissedoff consumer complaints, IFCC reports, BBB reports filed on any of these companies to date from what I can tell. If MTM, for example, is truly a habitual scam artist...I'm surprised that those "hundreds" (I keep hearing this number for some reason on the forums) of people that still don't have their merchandise or money haven't collectively filed a suit against her.

[afrosheenqueen]

LOL  @ "Bounceless Tresses"

[afrosheenqueen]

I've adopted the policy of waiting and seeing too. I think the companies get a positve review and get overwhelmed with orders and the quality goes down...especially the starter companies. But on the other had most of the problems have to do with consistenty and communication. These are the basics if you're deciding to start a company. I think too many are so quick to get off the ground thinking about the money until they get in deep and folks start complaining

[sisterboyd]

Thanks for the shout out. For those who are interested in the Nursing Meet Up send me a message. Its for breastfeeding and expectant families within the African American communities.

Girl, he is adorable! He said.he's 3!

[0119alt]

Everyone who did Enso/BT products reviews should take their reviews online down. Dont give these products or companies ANY advertisements. Times are too rough to for these companies to be scammin ppl outta their hard earn money. Kudos to you sista for making this vid

[nova264]

i've always been skeptical about pop-up hair companies, but after seeing your video i will definitely continue to buy at brick and mortar stores .great informative video and btw your hair looks really thick and full.

[emocupcake17]

Great vid! I can always count on you to keep it 100% girl!

[tiffal819]

This video needs a THANK YOU button!!

[Mllascelles1]

@tastiredbone... AGREED! I do visit your channel when I'm feel'n for a new PJ fix and I go on my own hunt for new companies. This makes me want to stick with companies I frequent. many moons ago felt like I'm not touch'n small or new companies but recent tried a couple with success. Believe it or not I was scared of Oyin Handmade - but fell in some serious love. I don't know but these companies r 1 or 2 or 3 to many imo!

[minnieme237]

Same thing happen to me with Luckygirl , account said it was shipped but I never got it in a time that I never it should have arrived. Emailed her twice no response then I filed a paypal dispute got a response within minutes. Gave me some nonsense about she shipped it but she'll send another and I can keep the 1st one as a gift if it ever came......yeah okay the 1st one never came because it was never shipped.

[denimpixie]

See you on Saturday hun bun!

[Goddess298]

First off, YOUR HAIR IS MAD NICE!!!!

Second, I really liked how tasteful this video was on such a tricky subject.

[tastiredbone]

@Goddess298 Thanks, I've been trying to stick with my favorites more to get my hair back in good health. Yeah I understand how messy this is and how frustrating it is dealing with this. Something had to be said and I hope I said it in a way where it's not offensive to the companies and more informative to the consumer. I could have really went OFF but I those to hold back, this time, LOL

[CurlyGirlJess]

Girl i've been waiting for this vid LOL..and not to mention homegirl basically blamed me for my experience with her company...

[tastiredbone]

@CurlyGirlJess LOL. Yeah you know that mess didn't sit right with me at all. If they need time away then stop taking orders and go on vacation, don't leave ppl in the dark and pissed the customers off.

[thepeelingqueen]

Damn you miss controversy lol. I am gonna take down my enso review

[tastiredbone]

@thepeelingqueen Shoot someone had to wake the sleeping beast, LOL. I wasn't even going to touch it, I didn't even read the post until I was contacted, someone woke me up out of hybernation and I had to say something, lol

[TheEmpresscoco]

Your hair looks really good!

[tastiredbone]

@TheEmpresscoco Thanks, I've been really focusing on a few companies and not trying a bunch of stuff all the time, my hair is getting better now because of it. I test only once a week now and not 3 times a week anymore so I think my hair likes that I am being a lil more careful so I wont have a setback

[MissCinnamonCake]

Dang girl, this video was very much needed..I don't understand some of these companies...The shadiness needs to stop... thanks for the video, I will keep my eyes open..Enso has already been scratched off my list from the issues I had with them a few months ago. kisses!

[tastiredbone]

@MissCinnamonCake I just don't get it, it boils down to thieves and greed to me. I hate that they are being such disrespectful idiots and getting away with it. Something needs to be done and someone needs to say something and if it has to be me that voices a concern for the consumer then so be it. Someone woke the sleeping beast this morning and I've been reading the shadiness and it's pissing me off.

[kylahsmom1]

Enso issued some info on their facebook page....thanks for the vid

[BeauGorgeousNatural]

Aww look at Beautiful baby boy looking like you love;-) Your Beautiful girl, cuit it out! We are our worst critics!LOL! I have listened to you and DenimPixie about these companies and yall are awesome for lettings us know. I dont get to shop for these things but yall are awesome for the reminders.

[NaturalDyva]

Thank you for the heads up! I haven't ordered from any of the companies that you mentioned, but you and I do have a common dislike - THIEFS. Not cool & what goes around comes around!

[Mllascelles1]

I just wanted to say...it's very big of you to touch on this messy topic - having not directly been impacted by said companies. I absolutely love how mature and tactful both you & Denimpixie have been! AND that you understand how this has the "slippery slope" effect.

[tastiredbone]

@Mllascelles1 Thanks hun. I just get so mad when ppl get away with screwing other ppl over, it just pisses me off. It's a very greasy issue, lol, but I hope these companies get their act together soon. There is only so much consumers will take and I know I don't put up with foolishness

[AnnNoire]

@afemadot Wow! @ their FB page.

[HotPinkLips85]

what hairboards do you follow?

[tastiredbone]

@HotPinkLips85 All natural black hair care forums

[AnnNoire]

With this economy, start ups should take notice. I sent some book suggestions on customer service & marketing for a new "start up" because I felt the owner deserved a chance to recover from their "glitches."

[DivaLady2b]

The Boundless Tresses, I purchased twice from them in 2008 no problems. BUT when I found out their ingredients, I made my own and it works better. All it is is Olive Oil, coconut oil, and MSM Sulphur powder. I add Amla oil. Works great.

[tastiredbone]

@DivaLady2b Yeah I tried Bee Mine instead and I didn't care for it so I didn't bother with BT. Some people are having issues with them and their customer service right now so even if I think about ordering from them it will be in the very far far far future, lol.

[afemadot]

you work quick :-)...love you