Reynolds on Sky News 9 6 09

[zanders247]

Great vid. Both books are a very good read.

[happyseaurchin]

they respond because it relies on a system of trust

self-discipline

that is

people call when it is actually needed

btw

i think it may be possible to cut

time-to-incident

by improving our self-organisation...

you might be in a position to make it happen :)