It was a hot lead, as the rep said "you called me remember"
And the rep just jumped in with the "solution" saying how good "our software" is. The prospect just got bored in this situation so lost interest as rep wouldn't answer his questions or say what the price was dependent on! I think the prospect was already antagonised when his current service was questioned... as it is clearly a bad service to let this obvious problem occur! (and - this was NOT a cold call who needed so much persuasion).
Hang on - the Sales Rep NEVER gave the price, OR an indication of price so how can the custromer decide!
Even if rep said it costs "$xxxx " dollars then he prob would have gone "To much" or "I'll think about it" THEN the rep would need to go into objection handles to see why he thought it was to much, to work with customer to help customer see the value. THe cuistomer will appreciate it more too, if they learn the value they will get the most out of it by using the features available to them.
1. Sales is never about price, it's about finding a solution for someone's problem. Therefore you should never discuss price until you've identified the prospect's problem and offered appropriate solutions.
2. Why would you handle objections when you can prevent them from ever happening through solid discovery questions?
@aussiecanuck100 There are two general reasons a potential customer says no to you: they don´t see how your service/product can solve their problem and second, the price is too high. So first of all: let the customer mention the price they want to pay, then see if you can match it or not (while still making a profit). If the customer doesn´t see how your product/service solves their problems, don´t bother them anymore. It´s really that simple. No need to complicate things.
lol I'm a rep and this is the conversation thats normally going on in my head when I'm speaking to people (probably not the one I'm actually verbally having tho)
I have said some similar things to pretentious "teenage" IT Directors too. Just because you know how to put in an instruction disk and set up a wireless home network, you convince your daddy that you can design a network for a multi-million dollar company. LOL
lol cockbag
KaiserVadin 7 months ago
It was a hot lead, as the rep said "you called me remember"
And the rep just jumped in with the "solution" saying how good "our software" is. The prospect just got bored in this situation so lost interest as rep wouldn't answer his questions or say what the price was dependent on! I think the prospect was already antagonised when his current service was questioned... as it is clearly a bad service to let this obvious problem occur! (and - this was NOT a cold call who needed so much persuasion).
1982Geoff1982 7 months ago
Hang on - the Sales Rep NEVER gave the price, OR an indication of price so how can the custromer decide!
Even if rep said it costs "$xxxx " dollars then he prob would have gone "To much" or "I'll think about it" THEN the rep would need to go into objection handles to see why he thought it was to much, to work with customer to help customer see the value. THe cuistomer will appreciate it more too, if they learn the value they will get the most out of it by using the features available to them.
1982Geoff1982 8 months ago
@1982Geoff1982
1. Sales is never about price, it's about finding a solution for someone's problem. Therefore you should never discuss price until you've identified the prospect's problem and offered appropriate solutions.
2. Why would you handle objections when you can prevent them from ever happening through solid discovery questions?
aussiecanuck100 7 months ago 5
@aussiecanuck100 There are two general reasons a potential customer says no to you: they don´t see how your service/product can solve their problem and second, the price is too high. So first of all: let the customer mention the price they want to pay, then see if you can match it or not (while still making a profit). If the customer doesn´t see how your product/service solves their problems, don´t bother them anymore. It´s really that simple. No need to complicate things.
DinkerTinker1 2 months ago
lol I'm a rep and this is the conversation thats normally going on in my head when I'm speaking to people (probably not the one I'm actually verbally having tho)
PhoenixMoonbeam 9 months ago
hahaha!
WiTeBoi 9 months ago
JOy Of A Salesman is the original and still the best.
rhyme007 10 months ago
Hilarious
ivlovin 10 months ago
That was my day today!!!!
FXMAN66 1 year ago
I have said some similar things to pretentious "teenage" IT Directors too. Just because you know how to put in an instruction disk and set up a wireless home network, you convince your daddy that you can design a network for a multi-million dollar company. LOL
wsabee 1 year ago
haha How many times I have sat in front of a douche bag customer and wanted to say all these things............LOVE THESE VIDEOS
Boss6219 1 year ago
Absolutely great.
bobbyfozz 1 year ago
I am hooked on these videos now. Just hilarious because just hits a *little* too close to home. :) Great job to the creator of this series!
erikahowe 1 year ago
ooooo i love it..........i have actually done it.
thedukentx 1 year ago
Different author but equally talented. Thanks for the humor!
julielynnzed 1 year ago
Oh how I can relate.
truthsabre7 1 year ago
I endorse and approve of this video! Funny shit man.
mrsalesguy01 1 year ago