A set of standards for identification or calling back the home or listed cell number, bronc ID #, or courses taken in the previous semester all seem like good ways to verify identity. It would be great to have a standard identity identification policy that was approved and used university wide. It might help those of us like yourself that are stuck in that grey area wanting to help our students but feeling our hands are tied.
@JferrickRLO, I agree. I used several of the techniques you mention, and after calling the DOE for some help with understanding FERPA, he said that I was using sound judgment in my approach to confirming identity, but still, it breaks local policy. :( Nice 2CU
I am not sure what ethical issue you are talking about. The problem seems to be about getting information. Courses are listed a number of different place, right? Try the on-line catalogue or search for the instructor's e-mail and write.
@allycatherine - The student needed info by the next day at 8 am, but giving that info by phone means possibly braking FERPA law, since it was not discernible beyond all doubt that the person on the phone was who she says she was. I can reasonably assume that she was through the checks I performed, but it is possible that it was not the student. The normal methods for finding out this info (electronically) were flawed at the time.
@allycatherine - it makes sense to consider the worst even when it's likely that this is simply a student in need. The person on the phone could be a wife looking to assault a mistress. It's a sad and disgusting world in which necessary prudence comes before simple assistance, but this is where we live. Trust goes both ways: If I give information about you to you without proper authentication, you should be very upset.
Love the goatee.
baldnbearded 3 years ago
A set of standards for identification or calling back the home or listed cell number, bronc ID #, or courses taken in the previous semester all seem like good ways to verify identity. It would be great to have a standard identity identification policy that was approved and used university wide. It might help those of us like yourself that are stuck in that grey area wanting to help our students but feeling our hands are tied.
JferrickRLO 4 years ago
@JferrickRLO, I agree. I used several of the techniques you mention, and after calling the DOE for some help with understanding FERPA, he said that I was using sound judgment in my approach to confirming identity, but still, it breaks local policy. :( Nice 2CU
lemasney 4 years ago
You're so clever.
SeannyFunco 4 years ago
You're downright brilliant.
lemasney 4 years ago
I am not sure what ethical issue you are talking about. The problem seems to be about getting information. Courses are listed a number of different place, right? Try the on-line catalogue or search for the instructor's e-mail and write.
allycatherine 4 years ago
@allycatherine - The student needed info by the next day at 8 am, but giving that info by phone means possibly braking FERPA law, since it was not discernible beyond all doubt that the person on the phone was who she says she was. I can reasonably assume that she was through the checks I performed, but it is possible that it was not the student. The normal methods for finding out this info (electronically) were flawed at the time.
lemasney 4 years ago
Thanks. Security makes sense when trust is involved?
allycatherine 4 years ago
@allycatherine - it makes sense to consider the worst even when it's likely that this is simply a student in need. The person on the phone could be a wife looking to assault a mistress. It's a sad and disgusting world in which necessary prudence comes before simple assistance, but this is where we live. Trust goes both ways: If I give information about you to you without proper authentication, you should be very upset.
lemasney 4 years ago