terrible support i moved steam onto my larger hdd so i can make room on my smaller one and it tells me to input my 4 digit code. Yahoo's sign in doesnt like me and it wont let me in so i cant access it. I contacted them 54 hours ago and no one has responded back im currently waiting for skyrim (have it downloaded, just need steam to work to instal...)
@Nevistrix if you added your proof of purchase to your ticket and asked for an email change(lable your ticket correct) they are pretty fast.
if you failed to do this it can take a bit longer.
if you move the whole steam folder to a new HDD you should not need the steam guard code the info is in the steam folder in a file that is named like this "ssfn1549801221789245283"
@cockroachnet i couldnt get to the code in the first place so i need the new one sent to the new email it got fixed after about 60 hours yesterday i had all the things on my ticket with proof of purchase and everything theyre just slower than heck
Steam support system really sucks,i have been waiting for 3 days and they still havent answered my question(Bad Company 2 is not working,its says its currently unavailible),i wish they would uptade the support system like the Origin one,where you chat with a support assistent from EA,unlike using Emails...
@cockroachnet The problem is not my computer and i google it.Steam did replyed to me,but it took to much time and seriosly,emails? Couldnt be something better?
Also,you dont need to be that rude you asshole,why people on youtube are allways so angry?!
great you did an amazing tutorial (:
HouseOffice11 1 week ago
i cant send an e-mail with the foto of the cd key with ticket ?....
thexdeath3 1 week ago
@thexdeath3 no I would not try that , use the web based ticket system.
just make a new reply to your ticket ad upload the scan/photo
cockroachnet 1 week ago
The Steam Support is f*cking g@y, because nobody of them read your problems!!!
Belial1247 1 month ago
@Belial1247 yes that happens a lot :P
but it is about the end result it just takes some time , no other support system so you have to deal with it.
cockroachnet 1 month ago
@cockroachnet Yes thats the problem. But Valve has enough money to pay more supporters...
Belial1247 1 month ago
@Belial1247 they are hireing but they just cant get the right people.
but it is not really about the numbers , sometimes something happens that floods support you cant plan for that with staff.
cockroachnet 1 month ago
@cockroachnet Mhm... thats true. But I know, there are much better supports on other things...
Belial1247 1 month ago
@Belial1247 fast and good are not the same thing , mistakes happen but steam support is pretty good.
live support will only slow support down for everybody.
cockroachnet 1 month ago
terrible support i moved steam onto my larger hdd so i can make room on my smaller one and it tells me to input my 4 digit code. Yahoo's sign in doesnt like me and it wont let me in so i cant access it. I contacted them 54 hours ago and no one has responded back im currently waiting for skyrim (have it downloaded, just need steam to work to instal...)
Nevistrix 3 months ago
@Nevistrix if you added your proof of purchase to your ticket and asked for an email change(lable your ticket correct) they are pretty fast.
if you failed to do this it can take a bit longer.
if you move the whole steam folder to a new HDD you should not need the steam guard code the info is in the steam folder in a file that is named like this "ssfn1549801221789245283"
cockroachnet 3 months ago
@cockroachnet i couldnt get to the code in the first place so i need the new one sent to the new email it got fixed after about 60 hours yesterday i had all the things on my ticket with proof of purchase and everything theyre just slower than heck
Nevistrix 3 months ago
@Nevistrix 60 hours aint that bad , you can count on it that problems like this always get solved by steam support.
don't forget to disable steam gueard
settings>manage steam guard.
steam is secure enought with out the extra security if you are.
cockroachnet 3 months ago
Thanks Man :))
Kox453X2 3 months ago
i forgot my damn pw and i dont know my f secret question, so i hope this helps me cuz i spent 15 bucks on cs 1.6 man!!
SuperWeedPower 5 months ago
Steam support system really sucks,i have been waiting for 3 days and they still havent answered my question(Bad Company 2 is not working,its says its currently unavailible),i wish they would uptade the support system like the Origin one,where you chat with a support assistent from EA,unlike using Emails...
swatbot2611 5 months ago 2
@swatbot2611 and you bother steam support with that?
seriously fix your system yourself it is 2011 every kid can google.
cockroachnet 5 months ago
@cockroachnet The problem is not my computer and i google it.Steam did replyed to me,but it took to much time and seriosly,emails? Couldnt be something better?
Also,you dont need to be that rude you asshole,why people on youtube are allways so angry?!
swatbot2611 5 months ago
@swatbot2611 rude ass hole sure whatever , must be the truth hitting you you don't like.
noting steam support is going to tell you about your problem that has not been posted a few million times on the internet.
steam support answers me in a few hours when I make tickets , but I don't ask them about problems I can fix myself
try if the servers are busy in windows safemode+networking.
google "steam verify game cache files" and "cleanly reinstalling steam"
cockroachnet 5 months ago
What's the average response time for questions on this site?
mandai2 5 months ago
@mandai2 you can read that at the end of the video.
I made a ticket myself 3 days ago and it was about 8 hours.
it depends on what you are asking and how you ask it , keep it simple.
cockroachnet 5 months ago