Added: 5 years ago
From: visualfest
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  • i'm a sprint costumer service agent, tonight i asisted for more than 30 mins a man who used 681 any time minutes, with a plan of 450, for that he insisted sprint was charging him out of nowhere cause 10 days before his month ended he still didn't reach the 450 mins, now we'r supposed to be nice, and i was, but seriously there should be limits for these people

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  • check out the latest great sprint nextel spot.

    starring Frankie Ray

    WHAT IF ROADIES RAN THE WORLD.

    VERY FUNNY VERY CREATIVE

  • if you guys and gals are interested check out Michael's Basement it is my dad's documentary type in Michael's Basement Short Documentary Film

  • WTF did I just watch? I used to have Sprint, but where I work now there is no coverage, so I took my business to Alltel.

  • alltel sucks

  • I agree...I miss my Sprint, but they have no coverage where I need it. :(

  • It is a very big deal for us if we resolved or not,every valued customer issue(accurately,appopriately and completely)...thats our goal..TO GIVE YOU GUUYZ THE ULTIMATE CUSTOMER SERVICE EXPERIENCE!!!

  • that is basically true...I'm also an agent for Sprint (CSR)...did you know that if we are rude to our customer then it will be autofail to our QA...means to say that we will recieve incident report then termination...GOD why should we do that???as a Sprint Customer Service Specialist we try our very best to satisfy and maximixe what our customer could possibly have and enjoy(coz' we care,we assure, we empower, we own and we are nice),and definitely thats our passion and vocation for life!

  • shut up!!! and no we are not !!!

  • We at QA need to be on the agents asses because if we're not on top of every little thing TPG slams us, trust me it's not fun counting ummmmssss and uhhhhhs.

    P.S.....DING! lol

  • Im an Agent for the Sprint Together with Nextel Department. And i can say that Sprint really focuses on the Customer Satisfaction. Its because we want to help you out in your queries & we want you to feel that you are highly valued in our company...

  • Yeah go to the store I go to, the biggest redneck asshole I've ever met on earth. I wanted a refund on an upgrades phone, the dude bitched about how he was gonna have to do a bunch of work to get my refund. Asswipe its my cash and ur the rep so FUCKING DO IT

  • I do understand you frustration, but yes, sad to admit, Sprint Store Reps are not doing there part... Customer always get pissed with that, and in my end, i end up giving credit which almost made me lose my job... :(

  • i dont think so.sprint is fine..

  • Can i ask why you like Sprint, im doing some research and i need some opinions from people, any help is greatly appreciated, asap, thanks!

  • ok, i like sprint because they take care of their customers.they make sure we are satisfied and they got very nice programs.sprint is the #1 phone company in the US. be proud you're sprint people..you cant be e sprint if you're not smart..

  • hi there im a sprint customer agents.. you really want to kow the reasion some consumers are not satisfied with sprint? because they do not know how to use their celfones, do not know how to use a computer.. or they do not know how to pay their bills...they also expect that even if they damaged their fone because of their stupididty of they have gone over their minutes because they are using their fone..and they know that huh...they still blame sprint for that...

  • i think i know where you work...either your company starts with a C or E...

  • That is so true, I have lots of friends that have sprint they like the service alot and wouldn't changed to another company, but i also have friends or people I know that had sprint and they said they suck. But when i ask their reasons is their own stupidity, for example they never got data plan and spend hours in the internet and then wonder why their bills came to be to high, others didn't had sms txting option and texted people all day.

  • sprint suk

  • Im doing some research for a company, i need your info, why do you think Sprint sucks? Im taking opinions from people. Need your response if you can asap thanks!

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