Hello Mr. Iobuffa, I work for the geek squad. In defense of Geek Squad (and defending my job) The agents/installers etc DO NOT determine the price dictated for installs. True. the process of plugging in cables is beyond simple to someone who is familiar with how to do things of that nature, but I speak to people on a daily basis that would rather pay money to rest assure that it will be hooked up correctly rather then to attempt to do it their selves. As outlandish as you (a fellow tech head)
@MattRileyResponds believes it to be, this is the way the general consumer DOES think, and of course the corporate part of the company does know how to capitalize on this. We do not agree on the all these prices as well.../soapboxend
@MrRamziaB, somewat true but the installation is very easy and yet they charge way overprice. ie: oil change for $40 in shop; if you do it yourself, it costs like 10 bucks but you have to go thru the messing process and screwing screws carefully. whereas, installation ps3 is more like plug it in, no difficult or messing process.
@leepialong and for many of us, that is overpriced because we know how to do it. but to someone who doesnt know how to do it themselves, the service is a godsend.
Just because you dont agree with it, doesnt make it wrong. remember, there are alot of dumb people out there.
The 129.99 is for a whole room install. it covers up to 7 devices, ongoing support, troubleshooting, as well as updates. the trip-charge to have a GS agent come to the house is 99.99. that pays for the gas, insurance (for the truck) insurance (for the agent) and his hourly wage. then it's a 30 charge for him to do the work.
the sign in the photo is only half there. the rest of the sign states the rest of the stuff that is included. which is Networking, and securing it. along other perks.
@MrRamziaB Considering everything that you appropriately mentioned this seems like a very reasonable price even considering the simplicity of the job. I really wish people would tell the whole story before making something seem so horrible. Please educate yourself before ranting on the internet next time sir.
How can you charge someone $130 to plug in 3 cables (including the controller). Why don't you ask Jiffy Lube how they can charge $60 for an oil change you can do yourself for $10? Shenanigans! Oh no wait, it's called the real world.
Your not only paying for the service, but you are also paying for the trip out to your house (gas, insurance, agents hourly rate, etc....) if the agent is already in your home, they will do it for 14.99 add on device to an existing system. Plus, now they have the Whole Room setup (149.99) that includes the entire home theater system setup (including surround sound, not concealed inside wall,). Trust me, the price is reasonable.
@theblueone4040 I agree. Considering what it costs to pay the installer for the trip out. These types of services and not for everyone, but something for people who need it (ie an older company that wants a Blu-Ray player, Netflix and something for their grandkid to do on visits).
As long as their are customers their will be services... They just don't setup the PS3 they show the customer how to use it as well. Odds are if they don't know how to set it up they don't know how to use it either. The goal BB is trying to achieve with these installs is a lower exchange rate, yes people will get frustrated to the point they will return things simply because they are lacking the technical ability. I think 130$ is wholly reasonable for a setup plus an hour or two of training.
@WhistlerPMcManus I totally agree with you. Normally for geek any in home service starts at $100. So basically they come over to your place at your own schedule, install the ps3 and for one hour fulfill any questions you have about the gadget and how to use it. Also maybe if there is some time left in the consulation maybe challenge one of the agents to a friendly game =D.
I think the price is right.....if they have to come to YOUR house, and connect your PS3 because you are either too stupid or lazy to do it yourself, then you should be charged $130.00. It's even easier with an HDTV. If you spent that kind of money to do that, then we, as a society, should stop you from reproducing.
Quit bitching and whining about installation, repair and warranty fees for computer, home theater and car services.. Most of you people complaining about it are techies...like us, who already know it's not that hard to figure out how to fix and install this shit.. BUT, over 75% of the general public doesn't know how to do it, and you have to understand that. If people don't even have the incentive or willpower to teach themselves how to do something, and I do...damn right I'm gonna charge them.
@Iconoclast12100 I don't disagree with charging them a small service fee, but honestly $130 (before tax) is ridiculous whether you're a techie or not.
@BTPhotography1 Some of the fees are high, I'll agree. But, we have to put up with a lot. Some auto mechanics will charge at least $150 to put new tires on your car. How many people could figure out how to put a tire on their car? That's not rocket science.. A plumber will charge 100-200 dollars for a walk in to look at a furnace or some pipes.. The real enemy here isn't the tech's trying to help you, it's the manufacturer's using cheap parts on the stuff you buy from THEM.
you'd be suprised. at our store ALOT of people ask about this setup. and your not paying $130 to plug in some cables, its mainly the time your paying for for them to show you how to use it.
well this is the dumbest shit that I have ever seen on the interwebs. The sitting on a toilet video ranks higher on my list of entertainment, not only is all of this information completely out of context I am contemplating shooting myself out of boredom listening to this dumb fuck stumble through each and every word. The audience that this video is suited for on an intelligence level is below that which Best Buy's Geek Squad targets with their gaming device setup.
Are you ready to run your own Independent Business that you run from your home in your spare time. Keep your full time job but use our home based business to make some extra money and have access to quality products and services from a company with the success and proven methods to make extra income for you and your family. BBB LISTED WITH AN A+ With A Pade Vacation Once a year
If someone hires someone to do a job regardless of how simple you think the job may be, ask yourself why they charge what they do. It's likely the geek is being paid $13 an hour. Meanwhile, BESTBUY pay the hourly wage plus fuel, insurance, and vehicle upkeep. Do the math. Their time is worth something even if everything else isn't taken into consideration... Did you think this vid through? I don't think so.
@macinawinworld WOW, honestly the most fucking retarded thing I have ever heard anyone say. WOOOOOW haha. Read over what you said dumb ass hahaha woooow.
It's setup your PS3 with a user name and such, it takes a long time to go through all of that. You gotta configure the network which has passwords, you gotta configure controllers and connect to a Media Center PC. You gotta do lots of things it's not just connecting! You gotta setup if connected to an HD Reciever even the TV with the Correct settings. It takes a long time to do that. Not everyone is knowledgeable to do that.
First of all, I charge your mom much less for plugging in 1 cable. Second, do you really believe everything on the internet? Clearly that photo has been photoshopped. Do you actually do your research correctly. You must obviously be autistic to not go to BestBuy's website and check the correct prices. I know in the past that Best Buy has sold these services but the price was $29.99, not $129.99. So next time you want to rant on something, do your research correctly. ASSHOLE!
I fully 100% agree,these clowns wanted to charge my sister $75 to install ram in her PC,i went over and did it for dinner and a big hug,three months later we went to fry`s and i build her a new windows 7 PC with just under $489.00..i went with the AMD platform and Gigabyte mother board 3gigs of ram,500Gig HD,DVD Rom,600Watt Power on a nice cute black case with colored lighted side windows..to this day it still rocks....
How much should they charge? Taking that 130 they charge for a simple task isn't that much when you break it down. The cars, insurance, hourly pay(somewhere around 20 an hour), gas, call center(800 number), cell phones and tools all cost money. Lets not forget its also a business and they have to turn some sort of profit as well......duh? People are scared of technology, they just want it done right and hassle free, regardless of cost.
I'm not defending geek squad or anything, and yeah it sounds like an absolutely ridiculous price for something that for a lot of people would require almost no effort at all, but companies have overhead. I think you'd be crazy to pay it but if you want them to come to your house it seems like it would cost at least $80-100 to cover materials left at the house and paying some guy $10+ an hour to drive around in a car (lease, insurance, fuel, maintenance) and to answer any questions at the home.
how in the world can u be to dumb to buy a ps3 but not install it yourself. its customers like u that make me hate working at best buy. been a manager there for 3 years now. nobody makes u buy anything all we do is offer it. plus most of the time we dont charge for stuff like that. depending on what you buy. and the fee if u really were dumb enough to buy this is for the paper work, gas, and waste of time.
I am an actual in-home agent for Geek Squad. If you look at the price sheets, It only cost $29.99 for the actual service. If we could do a "PS3 setup" in store, it would be $29.99, the other $100 is a convenience fee. I sometimes drive over 200 miles a day and it gets pricey. If you have any more questions, I would be glad to answer them as i actually see these price lists daily.
On a side note: Yes it's still a ridiculous price even at $29.99. But some people just don't want to do it.
@ctjameson Yeah, I am a precinct agent at geek squad and it is true. It is $129.99 for geek squad to come out to a home. That is just the standard price for it. If you have a problem with it, contact Best Buy. You wouldn't believe how many people like the In-Home service compared to coming In-Store. It is an amazing experience!
I work at the GeekSquad as well and I can tell you that your not looking at what you get for this price. It's not just hooking up 3 cables. The 129.99 is to actually setup a wireless router and configure to your pc for filesharing and Internet on the PS3. So, your getting your ps3 plugged in and a wireless network setup for this price. Be sure to read details before making a statement.
I worked at Geek squad an there was a old lady like 80years old that wanted her printer set up on her computer Geek Squad was gonna charge her $250 for another visit just to set it up. Geek Squad has no shame.
Even a pizza guy can come to your house and deliver your pizza for you for like 5-10 bucks tip... but some guy from geek squad has to come for 130 dollars to plug in cables... what the hell is the world coming to...
Do they drill holes in the wall for the cables to go through so you don't have them hanging everywhere? Cause when I installed my 42' plasma TV a few years back, they actually drilled a hole through the wall, outside, and back inside so that everything looked nicer and more streamlined. You know, so I didn't have the cables going directly from the cable box to the TV. So, if that's included, the 130 dollars is understandable. If all they do is plug in the cables, then it's outrageous.
Cost totally not justified, despite possibilities of needing an HDMI, despite gas, despite wages. Any person that has a son or grandson can get this done for free, minus the HDMI, if they aren't tech savvy. Anyone who's getting a PS3 probably knows how to do these things anyways.
Exorbitant fees to make sure Geek Squad isn't just leaching money from Best Buy, make each customer overpay in order to make up the deficit. But on a fair look, it's the price people pay for not being in the times.
@89kayte Of course Geek Squad is Best Buy, it's like a department. But for the sake of the topic we're addressing the Geek Squad service, specifically. It has to pull in enough money to justify it's continuation, just like anywhere else.
You dumb fat asshole - get anyone to drive to your house when gas is three dollars a gallon and spend a half hour setting up your ps3 and hooking up your surround sound to your ps3 and making sure your getting optimal picture quality and having an hdmi cable on hand to sell you at store price so that you get true 1080p bluray quality and you expect to pay less then 100$? But i mean what would you know ... Geek Squad is reputable ... u r not.
@getatme831 I checked what their service lists. For $129.99 the geek squad will come to your house, which, btw, would not cost a lot in gas, there are Best Buys everywhere. Then they will hook the gaming console with your television, and show you that it is working. And if you want, they will enable content sharing with your PC for free, which only requires one code anyway.
Best Buy isn't forcing anyone to purchase this service. This is pretty standard for anyone to come to your house for just about anything. I think the thing that you are missing when you criticize the price is that Best Buy is a business and has to make money on products/services they offer, and that it costs them money to put an Agent in your house (insurance, gas, wages, maintenance, etc), these costs get exponentially more expensive as the customer's home gets farther away.
DNS is your internet problem.. When u have DNS on your ps3 its your internet connection.. DNS everyone who has DSL.. if DSL goes DNS then who ever that is subscribed to DSL will have DNS. u get what i mean?? its the company problem. They have to reset it and then it works again.
you also have to realize that they travel out to the home and there is a 30 day warranty if the GEEK SQUAD Double Agent comes out to your home. If a GEEK SQUAD Installer comes out a gets this hooked up for you, it is under a 1 year warranty. the warranty is from the intial date of the service. It is also cheaper to get the GS installer to come out and do it for 99.99+tax. If you are going to dog someone, do it with full research.
LOL Cord hiding, set up, education and a tutorial on how to use your new console. All taking about an hour. Not to mention piece of mind that it was done right. I think car repair is expensive as shit to, but if i don't know whats wrong with it i take it in and let the car technician pull my chip out and plug it in to a computer to read a code that says whats wrong. That cost 200 bucks and i had to drive there... Just saying man. Think about it a little more.
It's expensive, yes. But also consider just how much overhead a company like GeekSquad has. Plus it does include a little more than just the setup of the console.
@Gibix Refer to @Psyc0lops comment below:" "Installing" also means getting the latest software updates, configuring parental controls and setting up the system for a network connection. These same things you can get done in the store minus the network setup. "
Dude, when I first bought my Ps3, it only took me like 20 minutes to figure all that out. I used some videos on YouTube to help a little and BAM! I was set up for gaming! This is why I think it's a total ripoff to customers.
Ok, I used to work at Geek Squad and the standard price for anything done in the home is $100 + the in store fee for doing it. "Installing" also means getting the latest software updates, configuring parental controls and setting up the system for a network connection. These same things you can get done in the store minus the network setup. Maybe the poster of this video should have actually looked at what the service included rather than just make an uniformed video.
@Psyc0lops I don't know how long ago you worked for Geek Squad.. but in the past 5 years the pricing has never been "standardized" as $100 + the in store price. While I do agree that the installation is more than just plugging in cables, I think you should research the prices before posting in the future =)
im a GeekSquad Tech. i install the HT systems. if u connect a PS3 via a hdmi cable, u still have to adjust the resolution of your TV. yea, its easy but SOME people get PS3s or 360s & when they power up, theyre lost & dont know what to do or what it can do. AND they appreciate us. this VIRGIN with too much time on his hands only mention plugging in the cables what about the 30min firmware update proccess. if you feel the price is too high & you never operated a PS3, try to do it yourself 1st.
i'd try that 1st too. but some people cant operate a PC or DVD player either & instead of admitting it to their relatives, they rather pay someone like us to do it. the price IS high as hell. just like the 103" panasonic plasma costing $55,000. it's high but its worth it to some people (not me). its worth it because they're lost when it comes to anything dealing with 21st century technology. so tell someone who never heard of youtube to learn it there & see what happens. BTW, FuckYou!
i did do it by myself never having used hdtv or any prevoius sony playstations. It was easy. Its not rocket science. What you are trying to justify is a sham and good luck in life your gonna need it after your done lying ..
lying? whats 2 lie about. u dont believe people actually paid 4 that? like i said i dont agree with the price, but some people think its worth it. i would never pay 4 that. i would find some1 i know 2 do it 4 me. btw, people dont usually pay 4 us just to connect it, they pay for that, 4 us 2 get it online, 4 us 2 download the new firmware, & 4 us show them how to use it.
1 guy paid for us to set his up because he couldnt figure it out & wanted it setup for his kids for christmas morning. he said he wanted to know how to do everything on it so he could impress his 3 sons on christmas morning. he planned on playing it with them all day on christmas & didnt want to be the one looking lost when they fired it up. so to him, that was worth it. so BTW, FuckYou!
As a geeksquad agent, I can tell you, not only this is crazy, but you have no idea how much times we charge people for more services that they dont need, saying them they have virus or that hard drive is dead, etc. I don't have the choice to do that or not, I had big problems with my boss because I was honest with customers and they asked me to charge them "a re-installation (189$)" even if there is no reason to do this.
Its really not that hard to hookup a PS3, u have the power cable (thats obvious to where that goes) and the component cable (into the correct colored slots). And it probably takes them 5 minutes to hook it up. I would never pay that.
The actual price of the Connection is $30. The $100 is for TRIP CHARGE and Labor. How much would you charge to drive all the way out to someones house (25 mile radius), pay yourself per hour, connect a ps3 and include networking? Google your average trip charge. A service call averages at $80-$120 (Just Trip). The service is like any other GS service: Install, Config, Customer Education and Service calls. Try asking before you ASSUME.
First off all Geek squad doesnt put a gun to anyones head and tells them they have to purshace that service! Customers buy that service because they want to! If they keep offering it, it means that people are buying it! Not everyone is tech savey!
this would only be (almost) worth it if they hooked it up to your network with a good nat type and everything. sometimes they hook right up with nat 1. but, some people have a lot of trouble getting the ps3 hooked to online correctly.
Geeksquad is a bunch of con-men. They actually wanted me to pay to have them set up my new imac! Seriously! I mean, you just press power and enter your name! What a rip off!
Ok.... Well I work for Geek Squad and let me explain.
The install fee is only $29.99. This is a complete install of the console. The thing that makes it the $129.99 price, is that there is a standard price of $100 for an Agent to come to your home to do any work, whatever the case may be. The target client for this is someone who knows nothing about how to set one of these consoles up, not a technical person. Its all about consultation.
just get some one tech savvy a friend a relative hell even a stranger to do it most likely though you would probably have to pay the stranger like 5 dollars but whats five bucks compared to $129 ... but then again is someone who is ready to pay $129 really going to be that resourceful probably not
: D baaaa haaa the human race cracks me up wait ... I'm a human : (
Im sure the same ppl who would pay 120 or even 30 dollars to have someone else hook up a few cables with the instruction manuel sitting right there with pictures showing you what to do, probaly walk past homeless and needy ppl everyday, and shake their head @ them in shame. The Devil deserves to take a fools money, God Bless them all
First off, it is $99.99 to install up to 7 video components to your tv and configure all your components to your tv. So when you guys say its $129.99 to hook up your ps3 you are incorrect, but if you need to pay $99.99 to only hook up your PS3 I not only feel sorry for you but the Geeksquad will do that too. Also Geeksquad is around for those people like you reading this that hook up their HD source with a HD cable and still have their settings set for standard def, because I see it everyday.
thats cool for all you tech saavy people out there. what about the parents that don't know how to set up a ps3 with parental controls or how to do system updates or how to connect it to your wifi? $129.99 for in home but only $29.99 to set it up in store. $100 to have someone to come out to your house, what does that pay for i wonder, maybe gas, insurance, etc... its not as easy as just plugging it in but thats just me.
Even so, that is still too high a price. You have an instruction manual to set it up if you really need it. $129.99 is WAY too much for an installation, heck, $29 is too much. How much did Best Buy pay you to say that?
ha, they didnt pay me anything. i know how to set up my ps3. but if my parents tried to set it up they would find a way to mess it up. and non techies dont read manuals like us. you seem like a smart guy, not everyone is like you. just a different perspective. and if $29 is too expensive for you, you should think about finding a different better paying job, cuz 30 bucks aint that much money man, lol
I suppose $30 dollars isn't that much, but paying a lot for that little work is absurd. For example, at $129.99 the A/V, Power, Network/LAN Cable, and the Controller cable being plugged in is $32.50 per cable. It would take somebody experienced (Geek Squad) less than 2 minutes to set up.
again...why are you stuck on the cables part of the service? i agree, anyone can hook hook up cables (well, almost everyone)...its the system updating, hooking up to wifi, creating user profiles, and setting up parental controls. not to mention they check out the unit to make sure it all aspects of the ps3 work and that its not bad out of the box. $30 for that aint half bad. i wouldnt pay for it, cuz i know how to do all of that, but the average mom or dad might not be that tech saavy =/
It's meant for old people who don't know shit about technology and should buy technology.
Brigganator 1 week ago
but its just 50 bucks in the store to get it setup there charging for coming to your house on top of that gas isn't cheap lol :)
ofus83 1 month ago
Hello Mr. Iobuffa, I work for the geek squad. In defense of Geek Squad (and defending my job) The agents/installers etc DO NOT determine the price dictated for installs. True. the process of plugging in cables is beyond simple to someone who is familiar with how to do things of that nature, but I speak to people on a daily basis that would rather pay money to rest assure that it will be hooked up correctly rather then to attempt to do it their selves. As outlandish as you (a fellow tech head)
MattRileyResponds 1 month ago
@MattRileyResponds believes it to be, this is the way the general consumer DOES think, and of course the corporate part of the company does know how to capitalize on this. We do not agree on the all these prices as well.../soapboxend
MattRileyResponds 1 month ago
@MrRamziaB, somewat true but the installation is very easy and yet they charge way overprice. ie: oil change for $40 in shop; if you do it yourself, it costs like 10 bucks but you have to go thru the messing process and screwing screws carefully. whereas, installation ps3 is more like plug it in, no difficult or messing process.
leepialong 2 months ago
oh yea, they also charge you install your own OS CD for $130.
leepialong 3 months ago
@leepialong and for many of us, that is overpriced because we know how to do it. but to someone who doesnt know how to do it themselves, the service is a godsend.
Just because you dont agree with it, doesnt make it wrong. remember, there are alot of dumb people out there.
MrRamziaB 2 months ago
The 129.99 is for a whole room install. it covers up to 7 devices, ongoing support, troubleshooting, as well as updates. the trip-charge to have a GS agent come to the house is 99.99. that pays for the gas, insurance (for the truck) insurance (for the agent) and his hourly wage. then it's a 30 charge for him to do the work.
the sign in the photo is only half there. the rest of the sign states the rest of the stuff that is included. which is Networking, and securing it. along other perks.
MrRamziaB 3 months ago
@MrRamziaB Considering everything that you appropriately mentioned this seems like a very reasonable price even considering the simplicity of the job. I really wish people would tell the whole story before making something seem so horrible. Please educate yourself before ranting on the internet next time sir.
civicvtec87 2 months ago
How can you charge someone $130 to plug in 3 cables (including the controller). Why don't you ask Jiffy Lube how they can charge $60 for an oil change you can do yourself for $10? Shenanigans! Oh no wait, it's called the real world.
jgbathens 3 months ago
what dumb ass cant install a ps3?....all u do is fuckin plug it in!!!!!!!
insertcoinhere360 3 months ago
You jelly bro
b1gt3x 5 months ago
That smack was EPIC!
TruFilmProductions 5 months ago
its the same as paying $1.25 for a bottle of water and you can have it for free
victor121983 6 months ago
Press 4
amramahi 6 months ago
i love the zaraki sanders on the wall ^_^
111x0x111 6 months ago
Awesome Binary Clock!!!!!!!!!!!!!!
mrhozer 7 months ago
130 dollars to connect 2 cable is just an outrage, more like extortion ... its just sad ...
makedaevilmage 7 months ago
Your not only paying for the service, but you are also paying for the trip out to your house (gas, insurance, agents hourly rate, etc....) if the agent is already in your home, they will do it for 14.99 add on device to an existing system. Plus, now they have the Whole Room setup (149.99) that includes the entire home theater system setup (including surround sound, not concealed inside wall,). Trust me, the price is reasonable.
theblueone4040 7 months ago
@theblueone4040 I agree. Considering what it costs to pay the installer for the trip out. These types of services and not for everyone, but something for people who need it (ie an older company that wants a Blu-Ray player, Netflix and something for their grandkid to do on visits).
YugiohontheRock 7 months ago
this guy is a moron
jaxocob 8 months ago
this guy is a moron
jaxocob 8 months ago
As long as their are customers their will be services... They just don't setup the PS3 they show the customer how to use it as well. Odds are if they don't know how to set it up they don't know how to use it either. The goal BB is trying to achieve with these installs is a lower exchange rate, yes people will get frustrated to the point they will return things simply because they are lacking the technical ability. I think 130$ is wholly reasonable for a setup plus an hour or two of training.
WhistlerPMcManus 10 months ago
@WhistlerPMcManus I totally agree with you. Normally for geek any in home service starts at $100. So basically they come over to your place at your own schedule, install the ps3 and for one hour fulfill any questions you have about the gadget and how to use it. Also maybe if there is some time left in the consulation maybe challenge one of the agents to a friendly game =D.
latinsoldierb 9 months ago
I think the price is right.....if they have to come to YOUR house, and connect your PS3 because you are either too stupid or lazy to do it yourself, then you should be charged $130.00. It's even easier with an HDTV. If you spent that kind of money to do that, then we, as a society, should stop you from reproducing.
myoung2484 10 months ago
i think it is alright price if the tech is very hot and gives me a blow job.
onegreatamerican 10 months ago
Quit bitching and whining about installation, repair and warranty fees for computer, home theater and car services.. Most of you people complaining about it are techies...like us, who already know it's not that hard to figure out how to fix and install this shit.. BUT, over 75% of the general public doesn't know how to do it, and you have to understand that. If people don't even have the incentive or willpower to teach themselves how to do something, and I do...damn right I'm gonna charge them.
Iconoclast12100 11 months ago
@Iconoclast12100 I don't disagree with charging them a small service fee, but honestly $130 (before tax) is ridiculous whether you're a techie or not.
BTPhotography1 11 months ago
@BTPhotography1 Some of the fees are high, I'll agree. But, we have to put up with a lot. Some auto mechanics will charge at least $150 to put new tires on your car. How many people could figure out how to put a tire on their car? That's not rocket science.. A plumber will charge 100-200 dollars for a walk in to look at a furnace or some pipes.. The real enemy here isn't the tech's trying to help you, it's the manufacturer's using cheap parts on the stuff you buy from THEM.
Iconoclast12100 11 months ago
you'd be suprised. at our store ALOT of people ask about this setup. and your not paying $130 to plug in some cables, its mainly the time your paying for for them to show you how to use it.
TheDonner6 11 months ago
5 people work for geek squad.
Kablamityful 11 months ago
well this is the dumbest shit that I have ever seen on the interwebs. The sitting on a toilet video ranks higher on my list of entertainment, not only is all of this information completely out of context I am contemplating shooting myself out of boredom listening to this dumb fuck stumble through each and every word. The audience that this video is suited for on an intelligence level is below that which Best Buy's Geek Squad targets with their gaming device setup.
CaptainPlay3r 11 months ago
i can set up a console with my penis!
blowupuate13 1 year ago
a 5 year old can setup a console in less than 30seconds....BTW?not even the president Obama would pay $129.99 to set up his ps3...
6Cozmik9 1 year ago
Comment removed
6Cozmik9 1 year ago
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1campbellscoffee 1 year ago
If someone hires someone to do a job regardless of how simple you think the job may be, ask yourself why they charge what they do. It's likely the geek is being paid $13 an hour. Meanwhile, BESTBUY pay the hourly wage plus fuel, insurance, and vehicle upkeep. Do the math. Their time is worth something even if everything else isn't taken into consideration... Did you think this vid through? I don't think so.
macinawinworld 1 year ago
@macinawinworld what do we have here a best buy/geek squad fan boy .. come on guy get real people work hard for their money.
imcrouse 1 year ago
@macinawinworld WOW, honestly the most fucking retarded thing I have ever heard anyone say. WOOOOOW haha. Read over what you said dumb ass hahaha woooow.
whiteboyo1212 11 months ago
C'mon son!
XavierTheEleventh 1 year ago
Why the fuck would u get ur ps3 INSTALLERd
Xela11isbest 1 year ago
it's not just connecting to your TV and calling it done**
AntDX316 1 year ago
It's setup your PS3 with a user name and such, it takes a long time to go through all of that. You gotta configure the network which has passwords, you gotta configure controllers and connect to a Media Center PC. You gotta do lots of things it's not just connecting! You gotta setup if connected to an HD Reciever even the TV with the Correct settings. It takes a long time to do that. Not everyone is knowledgeable to do that.
AntDX316 1 year ago
you could pay geek squad 120$ to be told to read the manual. you'd be ashamed to see the guy install your ps3 in 2 minutes
newbalancev74 1 year ago
First of all, I charge your mom much less for plugging in 1 cable. Second, do you really believe everything on the internet? Clearly that photo has been photoshopped. Do you actually do your research correctly. You must obviously be autistic to not go to BestBuy's website and check the correct prices. I know in the past that Best Buy has sold these services but the price was $29.99, not $129.99. So next time you want to rant on something, do your research correctly. ASSHOLE!
daytonadav2 1 year ago
I fully 100% agree,these clowns wanted to charge my sister $75 to install ram in her PC,i went over and did it for dinner and a big hug,three months later we went to fry`s and i build her a new windows 7 PC with just under $489.00..i went with the AMD platform and Gigabyte mother board 3gigs of ram,500Gig HD,DVD Rom,600Watt Power on a nice cute black case with colored lighted side windows..to this day it still rocks....
voogun 1 year ago
you got that kenpachi on your poster
MrMightguy21 1 year ago
shut up tubby
thergbig 1 year ago
not going to lie theres some dumb ass geek squad people out there not all of us are that bad.
bioband 1 year ago
I'm going to have to get in on this geek squad business sounds like a pretty penny for something so simple.
JosueAndrewDiaz 1 year ago
do they charge for plugging in a lamp
BananaBean03 1 year ago 21
@BananaBean03 80 $
JosueAndrewDiaz 1 year ago
@BananaBean03 yes 1k lol
jordan7009 9 months ago
fat nigger shit
MrJ0mmy 1 year ago
Wow how stupid. If you plug in a light or a microvwae then you can plug in a ps3
bigjake52 1 year ago
I say thank you to all the ignorant consumers that pay top dollar for simple jobs. I will gladly profit from your ignorance! :)
johnnyroyal75 1 year ago
Don't ever pay for someone else to do something you can do yourself nuff said
TheSASman66 1 year ago
@TheSASman66 and you fully replace pistons rings yourself too, eh?
Dertygian 1 year ago
If you can plug in an alarm clock or charge a phone you can install a fuckin PS3. This is insane!
PhatH0tG33k 1 year ago
why is his cartoon face in the bottom left corner white? isnt he black?
MyPyromaniac123 1 year ago
Geek Squad are failures to compute. Thumbs up if you agree.
XmetalmikeXx 1 year ago
he summed it up perfectly when he said "That's sssssssssssssssssssssssstupid!"
Beradical23 1 year ago
@HeliseDurocher257751 This isn't an Mp3 you stupid fucking spammer!
stealyphil1925 1 year ago
How much should they charge? Taking that 130 they charge for a simple task isn't that much when you break it down. The cars, insurance, hourly pay(somewhere around 20 an hour), gas, call center(800 number), cell phones and tools all cost money. Lets not forget its also a business and they have to turn some sort of profit as well......duh? People are scared of technology, they just want it done right and hassle free, regardless of cost.
jjc316 1 year ago
Of course it's easy. So it just about everything in life.
If you have the money, and don't feel like doing it, you should pay.
Nothing shameful about offering stupid/lazy people an opportunity to pay someone else to do stuff they don't want to do.
No one is FORCED to pay it, so who cares. Funny yes... indignant? Nah.
hossrex 1 year ago
I'm not defending geek squad or anything, and yeah it sounds like an absolutely ridiculous price for something that for a lot of people would require almost no effort at all, but companies have overhead. I think you'd be crazy to pay it but if you want them to come to your house it seems like it would cost at least $80-100 to cover materials left at the house and paying some guy $10+ an hour to drive around in a car (lease, insurance, fuel, maintenance) and to answer any questions at the home.
TheEpisteme 1 year ago
well O__o it take money to travel to ur house
aznjc54 1 year ago
how in the world can u be to dumb to buy a ps3 but not install it yourself. its customers like u that make me hate working at best buy. been a manager there for 3 years now. nobody makes u buy anything all we do is offer it. plus most of the time we dont charge for stuff like that. depending on what you buy. and the fee if u really were dumb enough to buy this is for the paper work, gas, and waste of time.
Chrisc348 1 year ago
If you don't want the install don't pay the fee =)
m1dnightshow 1 year ago
thats just sh........tupid!
lgeklsflz 1 year ago
Geek squad can kiss my ass
dagreatestever1 1 year ago
I am an actual in-home agent for Geek Squad. If you look at the price sheets, It only cost $29.99 for the actual service. If we could do a "PS3 setup" in store, it would be $29.99, the other $100 is a convenience fee. I sometimes drive over 200 miles a day and it gets pricey. If you have any more questions, I would be glad to answer them as i actually see these price lists daily.
On a side note: Yes it's still a ridiculous price even at $29.99. But some people just don't want to do it.
ctjameson 1 year ago
@ctjameson Yeah, I am a precinct agent at geek squad and it is true. It is $129.99 for geek squad to come out to a home. That is just the standard price for it. If you have a problem with it, contact Best Buy. You wouldn't believe how many people like the In-Home service compared to coming In-Store. It is an amazing experience!
daytonadav2 1 year ago
Some people are willing to pay that money so they don't have to bother with it. If you can do it well then why are you crying about the price?
DeadmanV1 1 year ago
you made me laugh when you were like SSSHHHAAMMEEE!!!! lol but yeah that is really stupid
blurr499 1 year ago
You better get a blow job after they install it too.
orioncheung 1 year ago
I work at the GeekSquad as well and I can tell you that your not looking at what you get for this price. It's not just hooking up 3 cables. The 129.99 is to actually setup a wireless router and configure to your pc for filesharing and Internet on the PS3. So, your getting your ps3 plugged in and a wireless network setup for this price. Be sure to read details before making a statement.
anime1257 1 year ago
@anime1257 including that, it really should be like $20 only, thats just effing stupid, i was getting to like Geek Squad but know, they are so stupid
blurr499 1 year ago
@anime1257 Connect me PS3 to my wireless router with file sharing? That sounds like an extra fee to me. $600
lemonarcade 1 year ago
If you are too stupid to connect a video game console, then shame on you and you SHOULD be charged $130 to install it.
667Overlord 1 year ago 21
I worked at Geek squad an there was a old lady like 80years old that wanted her printer set up on her computer Geek Squad was gonna charge her $250 for another visit just to set it up. Geek Squad has no shame.
TheePoet 1 year ago
Even a pizza guy can come to your house and deliver your pizza for you for like 5-10 bucks tip... but some guy from geek squad has to come for 130 dollars to plug in cables... what the hell is the world coming to...
CJay554 1 year ago
KFC-Kenpachi Fried Chicken LOL
gotdeem1988 1 year ago
woowowowowowow if you cant pug in your ps3 to your tv then how do you expect to play it
kingraider7 1 year ago
Like the techguys in PC world in Britain.
Slaterking2010 1 year ago
Its not easy to connect cables! i gotta lift my arms up and umm look and make sure i put everything in the right connection.
brotheryang 1 year ago
Do they drill holes in the wall for the cables to go through so you don't have them hanging everywhere? Cause when I installed my 42' plasma TV a few years back, they actually drilled a hole through the wall, outside, and back inside so that everything looked nicer and more streamlined. You know, so I didn't have the cables going directly from the cable box to the TV. So, if that's included, the 130 dollars is understandable. If all they do is plug in the cables, then it's outrageous.
durge666 1 year ago
geek squad is a scammm!!!!!
ben80s08 1 year ago
ROFL I ROFLMAOCOPTER @ 1:29
rejamesed 1 year ago
Then they will make you pay $200 to install your TV :)
rendan96 1 year ago
LOL!
hottentot 1 year ago
Is that a KFC poster on his wall?
f3l0ny33 1 year ago
the controllers are all wireless....
ScreamMyLungsOut201 1 year ago
due im not gonna pay that much for some one to do what i could do in 10 minutes lol
apollinir 1 year ago
Are you kidding me? What kind of moron can't plug in a PS3 into their TV? They might as well not own a TV then
hakuo142 1 year ago
THANKS, i didnt know what sarcasm was.
89kayte 1 year ago
Cost totally not justified, despite possibilities of needing an HDMI, despite gas, despite wages. Any person that has a son or grandson can get this done for free, minus the HDMI, if they aren't tech savvy. Anyone who's getting a PS3 probably knows how to do these things anyways.
Exorbitant fees to make sure Geek Squad isn't just leaching money from Best Buy, make each customer overpay in order to make up the deficit. But on a fair look, it's the price people pay for not being in the times.
Blakobness 1 year ago
@Blakobness geek squad IS best buy. they are one and the same, every cent that geek squad earns goes to Best Buy.
89kayte 1 year ago
@89kayte Of course Geek Squad is Best Buy, it's like a department. But for the sake of the topic we're addressing the Geek Squad service, specifically. It has to pull in enough money to justify it's continuation, just like anywhere else.
Blakobness 1 year ago
what happens when they unplug the controller usb are they going to call the geeksquad to hook it back up to power up the controller?
903harman 1 year ago
If they're dumb enough to not know how to read instructions and plug in cables, then they deserve to pay that much money
awsomguitarman 1 year ago
You dumb fat asshole - get anyone to drive to your house when gas is three dollars a gallon and spend a half hour setting up your ps3 and hooking up your surround sound to your ps3 and making sure your getting optimal picture quality and having an hdmi cable on hand to sell you at store price so that you get true 1080p bluray quality and you expect to pay less then 100$? But i mean what would you know ... Geek Squad is reputable ... u r not.
getatme831 1 year ago
@getatme831 I checked what their service lists. For $129.99 the geek squad will come to your house, which, btw, would not cost a lot in gas, there are Best Buys everywhere. Then they will hook the gaming console with your television, and show you that it is working. And if you want, they will enable content sharing with your PC for free, which only requires one code anyway.
rendan96 1 year ago
why would u pay someone to Installed your ps3? tahts dumb even a 5 years old can do that. LoL! tahts fuckin stupid.
uglyestprince69 1 year ago
Best Buy isn't forcing anyone to purchase this service. This is pretty standard for anyone to come to your house for just about anything. I think the thing that you are missing when you criticize the price is that Best Buy is a business and has to make money on products/services they offer, and that it costs them money to put an Agent in your house (insurance, gas, wages, maintenance, etc), these costs get exponentially more expensive as the customer's home gets farther away.
IamSandman 1 year ago
can you help me on error PS3 DNS error (80710102)
bleach713marco 1 year ago
@bleach713marco
DNS is your internet problem.. When u have DNS on your ps3 its your internet connection.. DNS everyone who has DSL.. if DSL goes DNS then who ever that is subscribed to DSL will have DNS. u get what i mean?? its the company problem. They have to reset it and then it works again.
uglyestprince69 1 year ago
@uglyestprince69 ok
bleach713marco 1 year ago
you also have to realize that they travel out to the home and there is a 30 day warranty if the GEEK SQUAD Double Agent comes out to your home. If a GEEK SQUAD Installer comes out a gets this hooked up for you, it is under a 1 year warranty. the warranty is from the intial date of the service. It is also cheaper to get the GS installer to come out and do it for 99.99+tax. If you are going to dog someone, do it with full research.
MissouriAngel01 1 year ago
@MissouriAngel01 that post made no sense. it's cheaper to get the GS installer to come out for 99.99 for.... what? cheaper than what?
lemonarcade 1 year ago
LOL Cord hiding, set up, education and a tutorial on how to use your new console. All taking about an hour. Not to mention piece of mind that it was done right. I think car repair is expensive as shit to, but if i don't know whats wrong with it i take it in and let the car technician pull my chip out and plug it in to a computer to read a code that says whats wrong. That cost 200 bucks and i had to drive there... Just saying man. Think about it a little more.
skulker1983 1 year ago
It's expensive, yes. But also consider just how much overhead a company like GeekSquad has. Plus it does include a little more than just the setup of the console.
nnbengboy2 2 years ago
@nnbengboy2 Like what? Plugging in your Ps3?
Gibix 2 years ago
@Gibix Refer to @Psyc0lops comment below:" "Installing" also means getting the latest software updates, configuring parental controls and setting up the system for a network connection. These same things you can get done in the store minus the network setup. "
nnbengboy2 2 years ago
Dude, when I first bought my Ps3, it only took me like 20 minutes to figure all that out. I used some videos on YouTube to help a little and BAM! I was set up for gaming! This is why I think it's a total ripoff to customers.
Gibix 2 years ago
Don't get me wrong, I would NEVER pay for this service. I'm just saying, there is a reason they charge so much.
nnbengboy2 2 years ago
Geek Squad blows just check out my video keywords "Geek Squad Epic Fail"
LastArmamentAirsoft 2 years ago
We're sorry.
PurpleHeartedNerd91 2 years ago
Ok, I used to work at Geek Squad and the standard price for anything done in the home is $100 + the in store fee for doing it. "Installing" also means getting the latest software updates, configuring parental controls and setting up the system for a network connection. These same things you can get done in the store minus the network setup. Maybe the poster of this video should have actually looked at what the service included rather than just make an uniformed video.
Psyc0lops 2 years ago
@Psyc0lops I don't know how long ago you worked for Geek Squad.. but in the past 5 years the pricing has never been "standardized" as $100 + the in store price. While I do agree that the installation is more than just plugging in cables, I think you should research the prices before posting in the future =)
mikepcb123 2 years ago
even after what you said..it still spumds like a steal
DaM0vie 2 years ago
130bucks thats half a ps3 haha
Chickenedful 2 years ago
LOL
you cant hook upa couple cables to a tv and power source
you should of been back when we had dos
ramentasteawesome 2 years ago
LMAO!!! XD
RRsTiNkYfEeTs 2 years ago
LOL 5 stars just for the shenanigans part!! Loved it, took me straight to 'Cow Days'.. Thanks!!
7horcrux7 2 years ago
They are overpriced, i work for them and feel for people when i have to tell them pricing - i love how they try to defent the job lol
jorben1990 2 years ago
im a GeekSquad Tech. i install the HT systems. if u connect a PS3 via a hdmi cable, u still have to adjust the resolution of your TV. yea, its easy but SOME people get PS3s or 360s & when they power up, theyre lost & dont know what to do or what it can do. AND they appreciate us. this VIRGIN with too much time on his hands only mention plugging in the cables what about the 30min firmware update proccess. if you feel the price is too high & you never operated a PS3, try to do it yourself 1st.
rodpratts 2 years ago
dude people learn that shit on a quick utube video 129.99 u out your fucking mind
gbthrilla 2 years ago
i'd try that 1st too. but some people cant operate a PC or DVD player either & instead of admitting it to their relatives, they rather pay someone like us to do it. the price IS high as hell. just like the 103" panasonic plasma costing $55,000. it's high but its worth it to some people (not me). its worth it because they're lost when it comes to anything dealing with 21st century technology. so tell someone who never heard of youtube to learn it there & see what happens. BTW, FuckYou!
rodpratts 2 years ago
i did do it by myself never having used hdtv or any prevoius sony playstations. It was easy. Its not rocket science. What you are trying to justify is a sham and good luck in life your gonna need it after your done lying ..
acp1778 2 years ago
lying? whats 2 lie about. u dont believe people actually paid 4 that? like i said i dont agree with the price, but some people think its worth it. i would never pay 4 that. i would find some1 i know 2 do it 4 me. btw, people dont usually pay 4 us just to connect it, they pay for that, 4 us 2 get it online, 4 us 2 download the new firmware, & 4 us show them how to use it.
rodpratts 2 years ago
1 guy paid for us to set his up because he couldnt figure it out & wanted it setup for his kids for christmas morning. he said he wanted to know how to do everything on it so he could impress his 3 sons on christmas morning. he planned on playing it with them all day on christmas & didnt want to be the one looking lost when they fired it up. so to him, that was worth it. so BTW, FuckYou!
rodpratts 2 years ago
@rodpratts if your a geeksuquad tech why are you calling him a virgin your obviously one
creekrocker 2 years ago
If you're into video games and you don't know how to plug electronic devices....err....hmmm
ccricers 2 years ago
As a geeksquad agent, I can tell you, not only this is crazy, but you have no idea how much times we charge people for more services that they dont need, saying them they have virus or that hard drive is dead, etc. I don't have the choice to do that or not, I had big problems with my boss because I was honest with customers and they asked me to charge them "a re-installation (189$)" even if there is no reason to do this.
ambucias 2 years ago 17
@ambucias thats crazzy
bigd021191 1 year ago
Its really not that hard to hookup a PS3, u have the power cable (thats obvious to where that goes) and the component cable (into the correct colored slots). And it probably takes them 5 minutes to hook it up. I would never pay that.
raywygo 2 years ago
yeah i know.. you've gotta be a bit of an idiot not to know how
NGURedKnight 2 years ago
Even with the HD cables, u simply match the colors up. The HDMI is even easier (which is what I have) It's one cord that goes into your TV
raywygo 2 years ago
The actual price of the Connection is $30. The $100 is for TRIP CHARGE and Labor. How much would you charge to drive all the way out to someones house (25 mile radius), pay yourself per hour, connect a ps3 and include networking? Google your average trip charge. A service call averages at $80-$120 (Just Trip). The service is like any other GS service: Install, Config, Customer Education and Service calls. Try asking before you ASSUME.
Rollinshaggy 2 years ago
First off all Geek squad doesnt put a gun to anyones head and tells them they have to purshace that service! Customers buy that service because they want to! If they keep offering it, it means that people are buying it! Not everyone is tech savey!
boyrocker03 2 years ago
you have to be a complete moron to pay 130 bucks for someone to connect your ps3 to your tv.
sliznim 2 years ago 42
or paralyzed.
ChampionMaz 2 years ago
@sliznim lmfaogutsspilling everywhere!!! rolfcopter!!!
903harman 1 year ago
@sliznim ROFL
FlushingBoyNY 1 year ago
for 100 dollars i could buy someone a ps2 :D
snikery121 2 years ago
geek squad is retarded
skategenie 2 years ago
No, the people who actually be willing to pay for this "service" are the retarded ones. Geek squad is smart for exploiting them.
jetblack297 2 years ago
this would only be (almost) worth it if they hooked it up to your network with a good nat type and everything. sometimes they hook right up with nat 1. but, some people have a lot of trouble getting the ps3 hooked to online correctly.
outkast353 2 years ago
Geeksquad is a bunch of con-men. They actually wanted me to pay to have them set up my new imac! Seriously! I mean, you just press power and enter your name! What a rip off!
natlinxz 2 years ago
Ok.... Well I work for Geek Squad and let me explain.
The install fee is only $29.99. This is a complete install of the console. The thing that makes it the $129.99 price, is that there is a standard price of $100 for an Agent to come to your home to do any work, whatever the case may be. The target client for this is someone who knows nothing about how to set one of these consoles up, not a technical person. Its all about consultation.
WithTechnology 2 years ago
do they hook it up to online and get a decent nat type and stuff?
outkast353 2 years ago
just get some one tech savvy a friend a relative hell even a stranger to do it most likely though you would probably have to pay the stranger like 5 dollars but whats five bucks compared to $129 ... but then again is someone who is ready to pay $129 really going to be that resourceful probably not
: D baaaa haaa the human race cracks me up wait ... I'm a human : (
circusaroundtheworld 2 years ago
call yo mama! lol
spacemankn 2 years ago
so why is geeksquad in business if everyone knows how to match colors and shapes?
h052353 2 years ago
HA HA I love your vids. Smart with funny. A deadly one two punch.
You forgot to mention.. COLOR CODING! lol
The plugs/labels are color coded. It's like putting the square peg in a the square hole! If a person can do that, they can install a game console. lol
Agreed. "SHAME ON YOU BESTBUY!" lol
CMRage 2 years ago
as if you wouldnt have a friend who could do it for you....
prwnage93 2 years ago
Im sure the same ppl who would pay 120 or even 30 dollars to have someone else hook up a few cables with the instruction manuel sitting right there with pictures showing you what to do, probaly walk past homeless and needy ppl everyday, and shake their head @ them in shame. The Devil deserves to take a fools money, God Bless them all
resin31 2 years ago
thats such a rip off!
joeykid311 2 years ago
First off, it is $99.99 to install up to 7 video components to your tv and configure all your components to your tv. So when you guys say its $129.99 to hook up your ps3 you are incorrect, but if you need to pay $99.99 to only hook up your PS3 I not only feel sorry for you but the Geeksquad will do that too. Also Geeksquad is around for those people like you reading this that hook up their HD source with a HD cable and still have their settings set for standard def, because I see it everyday.
h052353 2 years ago
lol
Boricuaso77789 2 years ago
are people that lazy!? calling geeksquad just to plug in cables? ha ha ha
Win98Error 2 years ago
thats cool for all you tech saavy people out there. what about the parents that don't know how to set up a ps3 with parental controls or how to do system updates or how to connect it to your wifi? $129.99 for in home but only $29.99 to set it up in store. $100 to have someone to come out to your house, what does that pay for i wonder, maybe gas, insurance, etc... its not as easy as just plugging it in but thats just me.
NoKnife4U 2 years ago
Even so, that is still too high a price. You have an instruction manual to set it up if you really need it. $129.99 is WAY too much for an installation, heck, $29 is too much. How much did Best Buy pay you to say that?
Wolfeye90 2 years ago
ha, they didnt pay me anything. i know how to set up my ps3. but if my parents tried to set it up they would find a way to mess it up. and non techies dont read manuals like us. you seem like a smart guy, not everyone is like you. just a different perspective. and if $29 is too expensive for you, you should think about finding a different better paying job, cuz 30 bucks aint that much money man, lol
NoKnife4U 2 years ago
I suppose $30 dollars isn't that much, but paying a lot for that little work is absurd. For example, at $129.99 the A/V, Power, Network/LAN Cable, and the Controller cable being plugged in is $32.50 per cable. It would take somebody experienced (Geek Squad) less than 2 minutes to set up.
Wolfeye90 2 years ago
again...why are you stuck on the cables part of the service? i agree, anyone can hook hook up cables (well, almost everyone)...its the system updating, hooking up to wifi, creating user profiles, and setting up parental controls. not to mention they check out the unit to make sure it all aspects of the ps3 work and that its not bad out of the box. $30 for that aint half bad. i wouldnt pay for it, cuz i know how to do all of that, but the average mom or dad might not be that tech saavy =/
NoKnife4U 2 years ago
Their problem
norman657 2 years ago
$2.99 plus tax XD.
norman657 2 years ago
who would pay that, even people who get an f- - in school cand still instal a ps3!
TOTALAwesomeness987 2 years ago
could you as a favor call sony and confirm the ps3 backward compatibil