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Peter, as Im sure you know by now, our Customer Care Team was made aware & has reached out to you. I am sure you will be pleased with our responsiveness & the end result. In the future, dont hesitate to contact Customer Care directly with any questions or concerns you will discover that our passion for quality is entirely unwavering.
We look forward to helping you with all those other works of art on your desk, in need of framing.
Robyn Feinsod
Mgr. of Marketing & Merchandising
pictureframesdotcom 2 years ago
Peter, thanks so much for letting us know.
Were committed to ensuring your delight. In the rare case that something arrives less than pristine, were here to remedy matters quickly. Weve specialized in serving artists & photographers for 40+ years & are grateful to all our customers for the feedback that helps us be our very best. We believe it should feel like your favorite birthday present every time you open one of our packages.
Be well,
Robyn Feinsod
Mgr. of Marketing & Merchandising
pictureframesdotcom 2 years ago