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From: ThoughtsMedia
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  • in my zune softwere update is going right but at end its give a error so wht shuld i do

  • my zune software doesnt read the zune D: but the cpu does the sound liek its plugged...): help

  • Mine said the same thing but how do i update the firmware? when i do regular update it finishes then says error code blahblah

  • what do i do when i plug my zune 30 in to update and all the farther it goes is the Please wait..do not disconnect screen............it will stay there and nothing happens....what do i do?

  • w exactly do you do it? cuz that dont show up win i plug it

  • Hey can you pull music out the zune??? For example you got music off cd's on there that cd breaks.. Can you put the zune music on the harddrive of the computer???

  • @DevilsThrone01 Yes, you can pull music off the Zune and onto your PC. You do it via the desktop software.

    - Jason

  • nice

    

  • WORST...ENDING...EVER

  • hey I have a zune 30 the same one u have in this video which has the software version 2.5 and I just downloaded a newer software for free on zune.net I believe it's the zune 4.0 sw and I tried to update it and it will start to update and after a while the whole pc will freeze. idk wat the prob is?? it get's to step 2 of copying to player and it freezes..? I have a window xp dell pc it's say that my zune is avaliable to upate to the 3.30 version but it isn't letting me do so. PLEASE HELP! :(:(

  • my zune wont let me update it it says not enough space on zune and also my zune wont connect beacuse it says i need to restore my zune device firmware help..

  • "cradle" means or refers to dock/port for those who are like WTF IS A DAMN CRADLE!

  • My zune 30 is updating and when it get 3/4 it just keeps restarting and leaving off at 3/4. Im pissed and having constant problems with my zune. I wish the company would just fix or replace mine, because this is seriously faulty. All Ive had are problems.

  • Hey mine is doing the same thing, when it tries to update it loads then the little please wait screen turns on for about a second then it shuts off and does it again, were you able to fix yours Seanhasaposse?

  • I havent been able to fix it yet, I gave up awhile ago due to being so busy, Ive tried calling zune but all their outsourced customer service wants me to do is upgrade. My warrenty ran out and Im pissed because all these problems are occuring after that Jan1st crash awhile ago.

  • @holyspirit180jg same exact problem i dont know what to do,but if you figure it out can you tell me? lol

  • heeelp please!!! D=> my zune ran out of battery and when i plugged it in to charge, it just had a black screen and wouldn't boot up. i have a 2nd gen zune (80 gb). i tried erasing all the content on the zune to restart it, but now it just keeps telling me to turn on the firmware and i don't know how to do that.

    please help, i have checked several FAQs and trouble shooting sites and i haven't found the solution. TTATT

  • can you use a sync cable to do this? or do you have to have a craddle for this?

  • The cradle is just a sync cable with a dock, so either one will work.

    - Jason

  • Thank you for this, I did exactly what you did step by step and I am good to go, I have a 30 too and the only problem I have is with the dock, it sucks, like there is a short in it or something so I sometimes have to hold it. But yes, thanks again and have a Happy Christmas!

  • hi, im from Puerto Rico and im not much enlgish.....i can ask you? my musc, pic and video have much in my Zune then if Zune update 3.0 to 3.20 then Zune will delet my music, video and pic?

  • No, the Zune firmware update will not remove the content from your Zune. :-)

    - Jason

  • @ThoughtsMedia

    what do i do when i plug my zune 30 gb in to update and all the farther it goes is the Please Wait..Do Not Disconnect screen....it will stay there and nothing happens....what do i do?

  • For whatever reason, I liked how the original Zune interface looked. I honestly wish there was an option to toggle between the new interface and old interface.

  • i wish mine would do that mine says the update was unsuccessful please help me

  • canadians...lol...gotta love em all lol but i got a question...ive been sitting here trying to repair this zune that i have its a zune 30 and well it keeps telling me to contact zune or w.e. so how the hell do i fix it lol...cuz im out of warenty...

  • i don't know what to get the ipod touch or the zune hd i don't know because my bro has the ipod touch and it is awesome but the zune hd looks just as great

  • my zune wont udate keep gttin error code

  • ahh i have dat 1 rite thurr for about 2 years.

    bt it stopped pausing):gona buy da new hd 1!

  • learn to spell dumb nigger

  • does anyone know hot to put music in folder using zune software? Thanks in advance.

  • hey my zune has an error 5 and my warenty is up and they want me 2 pay 215 dollers any 1 know how 2 fix it pm me if u know how

  • I'm not aware of a solution, sorry. Seems like it's time to buy a new Zune...

    - Jason

  • im pretty sure you could pay like i believe 15 more dollars at walmart and get a zune 120.

  • And I'm only 1,000 Tickets away from getting a Zune for free so I think I'm fine =)

    Plus I'm buying an Iphone 3GS next week =)

  • I'm considering canceling my Netflix and getting a Zune (can't afford both). Will Zune be as good as Netflix in the area of movies?

  • If you're thinking that you can get movie/TV content with the Zune Pass, you can't. The Zune Pass is, right now, only for music content.

    - Jason

  • I WAS thinking I could get movies, etc. with Zune. Thanks for the tip.

  • you actually can. I have some on mine. V2, but you have to buy a software or download the software and get the password from somebody who already has it

  • albal95: The Zune Pass does not include videos - period. It's only for music content right now. You can BUY the videos from the Zune Marketplace if you want, but it's not part of the Zune Pass. I don't know what you're referring to, but it's not the Zune Pass.

    - Jason

  • im glad your able to keep 10 songs a month,before i was like whats the point then if i have to keep paying the subscription to keep playing my music,1 question do you have the choice of what songs you want free?

  • Well, think of it like cable TV. When you stop paying for cable, you can't watch shows, right? Or Netflixs - it works the same way. So this isn't that unusual when you think about it. The 10 free songs a month are yours to pick.

    - Jason

  • I am considering of getting a Zune (120 gb , 2nd gen I do believe). Since my 80gb Ipod has recently decided to die on me(DAMN YOU APPLE!!). Is the controls of the Zune anything like the Ipod's? (It's the only thing I ever really liked about those PoSs)

  • The controls are a bit different than an iPod, but I think they're better: you don't have a wheel that you have to crank round and round, over and over. Instead, you have a touchpad that you sweep your finger over (up, down, left, right) to move quickly through your content. It also functions as a regular control pad, giving you single up-down-left-right adjustments. It's really the best of both worlds.

    - Jason

  • Alrighty , well thank you very much. Helped quite a bit.

    Going to get a Zune this weekend!

  • Good choice!

  • i just want to know but are they making a zune v3?

  • I can't comment on rumours, but technically the Zunes that came out in holiday 2008 were the v3 Zunes - they had a capacity bump, but nothing else, which was pretty frustrating. There are rumours about the 4th gen Zune that you can look up if you're interested.

    - Jason

  • zune is better than ipod, but itunes is much better than zune software

  • It's funny you should say that, because I think iTunes sucks really bad, and I quite like the Zune software. I keep all my music on my Windows Home Server so every device in my house can access it, and because iTunes lacks simple folder monitoring, it's 100% useless to me.

    - Jason

  • im deciding between an ipod classic and a zune 80. on the zune marketplace thing, isn't it possible to have a monthly subscription to get as many songs for a monthly price? if so what is it and if so im getting zune 80

  • Yes, that's called the Zune Pass. For $15/month you get access to millions of songs in the Zune Marketplace, and 10 songs free per month to keep permanently, even if you cancel the Zune Pass.

    - Jason

  • Nice thanks alot. great video btw =D

  • I prefer to use iTunes over the Zune software due to its simplicity, however how can i move my playlists from iTunes to the Zune Software for my Zune?

  • As far as I know, there's no way to move iTunes playlists to the Zune software. I could be wrong though, I absolutely loathe iTunes and hardly ever use it, so I don't know much about it from a playlist point of view.

    - Jason

  • im thinking of buying a zune. I was wondering is it really hard to get the hang of? also, after i order the zune and recieve my package would there be anything else that i would have to buy to support my zune?

  • I think you'll find the Zune quite easy to use. You don't need anything other than the free software from Zune (dot) net out of the box.

    - Jason

  • can u play movies on the zune.

  • Sure, the Zune can play video files in WMV and MPEG4 (h.264) formats.

    - Jason

  • alright thx

  • you're talking about the zune 30 right?

  • im having a real big problem with my zune firmware. my zune wont work without the new firmware 3.1 and i connected my zune to fix that. the screen just says connect to zune then when i connect it to my computer and i try to update, it doesnt works it gives me an error:Error code C00D1249 and ive been trying to fix this for hours Please help!!!

  • Sounds like you need to call Zune tech support at 1-877-438-9863.

    - Jason

  • do you have to have a dock to update your firmware?

  • Yes, you do. Firmware updates over WiFi are risky things - there's a reason why even Apple has you dock the iPhone to get a new firmware update.

    - Jason

  • Love the video...I've got all the ZUNE desktop software updates and all that jazz! I'm just wondering when the update for the ZUNE 80/120 adding an Equalizer to the Music setting comes out? I love the ZUNE, even the Windows Mobile 6.1 on my Cellphone! *LMAO* So I'm certainly a PC person awating WINDOWS 7...but I can't figure out how MS missed the Equalizer Setting on the Current Gen models???

  • Somehow, the hardware on the new Zunes doesn't support an EQ, and doing it in software would kill the battery quick. So there's no EQ.

    - Jason

  • 10 Reasons The Microsoft Zune Beats The iPod. Seriously.

    polel(.)net/?p=9

  • can you help me?

    Once I make it to step #3 where it says "Please wait" It reboots then take me back to "Open zune software to update blah blah...Then it Gives me an error code on the zune player

  • I'd suggest you call Zune tech support, this is what they do. :-) 1-877-438-9863

    - Jason

  • hi i can updrade my firmware and its stuck on step 2. i've been trying to instill it the while day but it just goes back to step 1. can you please help?

    oh and when i plug my zune to my PC it doesnt show it on the zune thing.

  • Sounds like it could be any number of issues - way too complex to trouble-shoot in YouTube comments. Call Zune tech support: 1-877-438-9863.

    - Jason

  • what do you mean hard reset?

  • 1. Press and hold the back button

    2. Press up until it reboots

    3. Then start pressing and holding the centre "OK" button and pressing left on the control pad (you have to do step 3 when the screen goes blank but before the reboot process actually starts)

    - Jason

  • can u explain clearly

    ///

  • I can't explain it any more clearly - please use a search engine to find the answer if you can't understand my instructions.

    - Jason

  • lol my zune 30 runs 3rd gen software

  • Hey, I am trying to update my Zune and when I go to Settings>Update it shows that I still have Version 2.3, and it says my device is "Up to Date"... Do you have any idea what's going on with it, and why I can't update to 3.0?

  • That's pretty strange! Reboot your PC, and reboot your Zune. Then download the 3.0 software from the Zune web site. Install the 3.0 software, then dock your Zune and hopefully it will update your Zune...

    - Jason

  • can you uninstall it?

  • Uninstall the 3.0 firmware? No, not really - the best you could hope for is to do a hard reset which will restore your Zune to the original firmware it came with. Why would you want to get rid of 3.0 though? Is it giving you trouble?

    - Jason

  • would this delete all of my songs, videos, and pictures

    and

    do i need a dock to do this or could i just use the cable?

  • It won't delete anything...

    - Jason

  • how much does it cost to updatte it

    i really want to update mine but howm much

  • It's free. Just dock your Zune and update it. :-)

    - Jason

  • No i didnt hack it and i did the hard reset but im going to get another one soon with my warranty but its allright

  • Yeah I checked and its up to date but it still has the bi font it says its running firmware version 2.5 help

  • Did you hack the Zune somehow, maybe the Asian character font hack? I'd say to hard reset the Zune (look up how to do that) and update it with the latest firmware update again.

    - Jason

  • do u need a cradle or whatever it is to update it or can you do it with the cable it comes with

  • You can do everything with the USB cable, the cradle just makes it more convenient. :-)

    - Jason

  • I have a zune 30 gig and i have it up to date and it still has the big words (old Menue) And I Want The Smaller Ones How Do I Change it?

  • If you have the big font, you're running the old 1.x firmware and your device isn't up to date. Download the new desktop Zune software, install it, then connect your Zune and get updated.

    - Jason

  • please tell me what the point of the updates tell me seriously

  • New features, bug fixes, etc. Updates are very important!

    - Jason

  • o

    thankx

  • I love my 30GB zune, and now even more that i was able to put games on it, the screen is prefect for that, and i like the new menu a lot more than the old one.

  • when you download a movie onto a zune should I see blocks in the dark areas of the movie or should it be more clear?

  • That really depends on the video codec you chose, the bit rate, etc. If you convert it to h.264 at about 800 kbps, the quality should be quite good.

    - Jason

  • thanks man!

  • hey man i am choosing between the ipod touch 8gb and the 80gb zune

    the ipod can acess internet and a lotta stuff

    zune has 80 gb and is cheaper

    can you convice me to buy the zune?

  • No, I can't convince you - the iPod Touch is more like a PDA that also plays music and videos, and the Zune is strictly a media player. You have to decide which you want more. :-)

    - Jason

  • would the upgrade allow me to play mp4 video? or am i stuck playing wmv.

  • No, the Zune 30 can't play MPEG4 video - it's a hardware limitation. You need to get a new Zune to get MPEG4 video playback.

    - Jason

  • thanks i found a good video converter so i have no problems now.

  • Is it just me or does the version 1 interface look a lot better than the version 2? The version 2 text to me looks like it takes up too much space on the screen. :3

  • It's a matter of personal opinion - I prefer the new version myself. :-)

    - Jason

  • do you have to have a new version of windows to download the new software

  • No, it will work on Windows XP or Windows Vista.

    - Jason

  • hey can you tell me what docking station you use i am look you to get one!!!

  • I'm using the one and only Zune cradle, the one that Microsoft sells. Check any place that sells Zunes, they should have it.

    - Jason

  • my Zune 30 is acting really weird! I'll message you about it.

  • If you're having trouble, please stop by Zune Thoughts and post your question in our community forums.

    - Jason

  • I im going to be getting a Microsoft Zune 2 Gen. Red 8 GB!! That still has a video player on it right??

  • Yes, all Zunes (new or old) can play music, videos, and view photos.

    - Jason

  • do you know how to downgrade from 2.3 to 1.4?

  • I don't think there's any way to do that, sorry.

    - Jason

  • zune 80GB is my second choice, but i will stick with my 16GB touch. I don't have that much music anyways...

  • ipod touch is best

  • Oxygen is best! Without oxygen you wouldn't be alive to use your iPod Touch. ;-)

    - Jason

  • Yeah, it's a mixed bag - I like the bigger font myself, but it definitely makes the background less dominant.

    - Jason

  • oh the ipod touch is the best in the history

    the ipod touch is the futere now ipod touch apple zune microsoft and oxxygen???????

  • The Zune 30Gb have the zune pad?

  • no only the newer one has it (80 GB , 4GB , 8GB)

  • No worries Jason! I've Updated to the zune 80 AND I LOVE IT! WoW better with the zune pad!

  • Glad you like the Zune 80 - it's my favourite Zune as well. :-)

    - Jason

  • my Ipod just bit the dust, I was gonna get a new IPOD but i'm thinking the zune 30 is the way to go, not only is it cool looking, but it's alot less cash for the same bang...ebay. whats your opinion on that? i'm not a fan boy of anything I just like things that work...

  • Yup, the Zune 30 is a good deal, as long as you're cool with the size. The Zune 80 rocks, but it is more expensive.

    - Jason

  • well the Ipod may be thinner but it takes up around the same amount of space in the pocket you know? the 80 is great I just don't need that much space and they're mad cheap on ebay. do you think refurbished will be ok? or should i just get a new one?

  • It's hard for me to comment about a Zune you're going to buy from someone else...but if they're mad cheap, then sure, go ahead. :-)

    - Jason

  • hahaha he was actually surprised that it work jajajja

  • dang! i bought a zune 30 not knowing there was a zune 80 with touch pad...crap...lol ohhh well!

  • Well, hopefully you got the Zune 30 for a lot less than $249 USD. ;-)

    - Jason

  • Just bought a zune30 for $140 and then $20 for the dock.

  • Is there a way to do a full hard reset on the 30gb as I install the software and all but it says that my device is not connected as it is and I wanna transfer songs and some videos I been working on.PLEASEEEEEEEEEEEEEEEE HELP

  • Yes, this is how you do a hard reset: Hold Back + Up; then immediately on restart hold Back + Left + Center.

    - Jason

  • why do i have zune 2.3 is it good

  • Yes, that's the latest version...

    - Jason

  • okay thnx

  • yeah im with byons i like the old firware better it seem to be more user frindly or at least it was for me.

  • old firmware is better

  • hey thank u alot it really helped me =)

  • Good, glad that I could help. :-)

    - Jason

  • Hey man I have a serious problem! I dont know how bad it is. I had my zune connected in USB mode and I was adding music and I accidentaly disconnected it while it was transferring and now my zune wont turn on! Please help!

  • If a soft reset doesn't work, and a hard reset doesn't work...then I think it might be time to call Zune tech support.

    - Jason

  • Ok. Thanks i'll give them a call to see whats up!

  • uhmmm can u help me with my problem...

    when i connect my zune30...

    it still say's that it is not connected...

    so when i went to my zune software...

    it say's that "please connect zune device...

    even though its connected....

  • Are you connecting through USB hub? Try connecting directly to the computer.

    - Jason

  • how u do that though?

    do u need any other zune accesories for that?

    im using the one u charge it with...

    the cable..

  • Connect the cable to your Zune. Take the other end and connect it to a USB port on your computer.

    - Jason

  • yes i am using the cable....

    the one that came with it rite?...

    that's the one im using...

    but still, it doesnt say that it is connected...

  • Then you either have a bad USB port on your PC, a bad cable, or maybe a bad Zune. The best thing to do is to try to connect it on another PC and see what happens.

    - Jason

  • yea i did connect it with another computer...

    but it still wont work though...

    hmmm...

    hope it's just the cable...

    because if it's the zune...

    i gotta buy another one rite?

  • Well, there's a one year warranty on the Zune, so if it's within the one year warranty, you can get it repaired. I suggest calling Zune tech support at 1-877-438-9863.

    - Jason

  • For some reason my Zune 30 wont update, and it keeps going back to install the firmware, I wouldn care much but since this I can't even play any music on it, is it because of a defect or something else, please help.

  • Hmm. Something is definitely funky - have you tried rebooting the Zune? (press and hold back and up at the same time)

    - Jason

  • Yes, I have tried to do that several times, and in the end it goes back to the install firmware screen.

  • Damn. Well, there's nothing else I can think of other than calling Zune tech support - is it within a year of you purchasing it? Maybe you can try a hard reset, which restores it to the firmware it came with originally. I'll post those in a separate message.

    - Jason

  • Here are some instructions for a hard reset written up by onlydarksets: 1. Press and hold the back button 2. Press up until it reboots 3. Then start pressing and holding the center "OK" button and pressing left on the control pad (you have to do step 3 when the screen goes blank but before the reboot process actually starts)

    - Jason

  • The hard reset worked my zune is now updated and fully ready to go thank you a crap load Jason, couldn't have done this without your help!!

  • Awesome! I'm happy that worked. :-)

    - Jason

  • iknow

  • I just bought a Zune 30 for my wife. I got the same problem. I just tried the hard reset and its going right back to the Firmware update screen... Any other idea's? It worked fine the first boot before the update.

  • I hope Microsoft would create an upgrade that enables Internet connectivity so you don't have to buy another one if ever they release another generation.

  • yay! but there is a new update. i have more songs!

  • I have a question why is it when i sync new media onto my zune i lose the media that i previously synced for example i put on a movie and then deleted the movie off of my computer when i put another movie on it removed the previous movie why is that do i have to keep all my media on my computer that i have on my zune?

  • The Zune desktop software keeps your Zune in sync with your PC...which unfortunately means that if you delete movie off the PC, it gets deleted off the Zune. There's no real way around this unfortunately other than to delete the partnership and then re-connect only as a guest.

    - Jason

  • ok so if i delete the partnership it will no longer delete my movies

  • Yes, that's correct. You'll have to manually manage your Zune in guest mode, but it shouldn't delete your stuff.

    - Jason

  • hw do i remove the partnership???so tht i can do manually my data doesnt get deleted???

  • Go into SETTINGS > DEVICE then, when your Zune is connected, click on FORGET THIS DEVICE - and that should do the trick.

    - Jason

  • great vid, i love my ZUNE30!!

  • can u do a vid on how to put songs from lime wire to zune 2.3 with a zune 30

  • Sure, I'll see what I can do.

    - Jason

  • hey when u do get that video or information on how to upload songs from limewire to the zune 30 plz send the video to me or message m telling me what to type in to see how to do it.. cuz i have the same problem.

    haha thnx =D

  • Thanks for the vid, it really helped.

    Zune 30 is really cool, great sound sistem, and pictures and videos look great. I bet they look even better in the zune 80 ;)

  • Glad you liked the video!

    - Jason

  • i want a zune they look cool

  • i just updated mine im running the 2.3 though