the same thing happened to my sister but it was look fantastic, not asos. she ordered the UD get baked palette, but 2 of the eyeshadows were the same shade. they just sent her a new one and let her keep the old one!!
I wish my ASOS customer service experience was as positive as the ones I've been reading in the comments below! I bought a very expensive bra from them, which wasn't sewn correctly and they did absolutely NTH but say send it back! So, maybe they're just good when it comes to cosmetics, 'cause they're nothing to write home about when it comes to lingerie :(
I had the same thing with Illamaqua.. Amazing customer service. Also Sarah l love watching your videos you are so real. Thanks for that.. How are you dogs getting along? Lots of love from Canada
I bought 2 products from mac online before xmas, prep and prime skin and a bronzer. One was an xmas present. Both the boxes were squished and dented n generally tatty looking, so i rang their customer service line and they sent out replacements without me having to return the 1st ones. 2 for the price of 1, cant complain. X
thats great they sen t you another one.... i want to try nars blsuh but i cant bring myslef to spend that much one something i wont use. i might try sleek rose glod blush its meant to be a dupe x
asos have amazing service!! i was stupid enough to not click on free postage so got a fast service i paid for. i contacted them and they refunded me it as i could have got a free slower one!x
the same thing happened to my sister but it was look fantastic, not asos. she ordered the UD get baked palette, but 2 of the eyeshadows were the same shade. they just sent her a new one and let her keep the old one!!
vannahhalo 1 month ago
If you put the broken part od the lip pencil in a pot you can use the lipstick from the pot with a lip brudh and no waste:)
gipsie100 1 month ago
I wish my ASOS customer service experience was as positive as the ones I've been reading in the comments below! I bought a very expensive bra from them, which wasn't sewn correctly and they did absolutely NTH but say send it back! So, maybe they're just good when it comes to cosmetics, 'cause they're nothing to write home about when it comes to lingerie :(
MsCreativeCouture 1 month ago
your necklace looks so cute <3
LunaNguyenMy 1 month ago
I had the same thing with Illamaqua.. Amazing customer service. Also Sarah l love watching your videos you are so real. Thanks for that.. How are you dogs getting along? Lots of love from Canada
urbanlip 1 month ago
Wow, they sent you another one--its cause they know how awesome you are!! ;)
CreateYourWorld1111 1 month ago
I bought 2 products from mac online before xmas, prep and prime skin and a bronzer. One was an xmas present. Both the boxes were squished and dented n generally tatty looking, so i rang their customer service line and they sent out replacements without me having to return the 1st ones. 2 for the price of 1, cant complain. X
mrslisarobbins 1 month ago
thats great they sen t you another one.... i want to try nars blsuh but i cant bring myslef to spend that much one something i wont use. i might try sleek rose glod blush its meant to be a dupe x
lilmissgiggles147 1 month ago
@lilmissgiggles147 The Sleek Rose Gold is a very good dupe for Nars Orgasm:)
gipsie100 1 month ago
i mean, ill take that extra set off your hands... hahaha
crazilicious666 1 month ago
where did you get that bracelet from? my sister got the same one off my mum for christmas! :) xx
Caughtoncameraaa 1 month ago
asos have amazing service!! i was stupid enough to not click on free postage so got a fast service i paid for. i contacted them and they refunded me it as i could have got a free slower one!x
pollyyyb123 1 month ago
have you still got the discount code?
classyclio 1 month ago
i agree, ASOS customer service is brilliant. :)
themetaltree 1 month ago
omg you must be getting loads of profit.will you be selling the extra blush and lipstick or keeping them?
aedaii 1 month ago
I have to say, I love Nars' naughty names...
There's something about using dirty named products that makes me feel terribly rebellious.
envygeeksgirl 1 month ago
giveaway! giveaway! *wishful thinking* haha x
apetskunk 1 month ago
love the colour of the lipstick 'sex machine' x
RedtopSMarties333 1 month ago
That was such good customer service! xxx
jesslovesmakeupx 1 month ago
What camera do you use ?? :) Xx
makeupadict09 1 month ago
I agree for the price you shouldn't have to when you've JUST received it, but can't you sharpen the pencil? x
serahlouisex 1 month ago
That was great service! xxxx
1IHeartMakeup 1 month ago
review on collection 2000 foundations
xEmmaCuppcakex 1 month ago