emm, i kinda tried the code too many times on my friends iphone, now she wants me to fix it, beacuse it it is deaktivated. it says connect to itunes. is it the same thing as here i have to do. or somthing else?
When I got my first iPhone 4.. I never got any sims card.. And I did plug it into my computer for iTunes... But for some reason wherever I go I don't have any Internet connection... But only in my house I do... WEIRD!!
@BlahBlahBlahCupcake1 Do you have a SIM card now? Are you on O2? If so you can order one from here > bit#ly/vGTREx (Swap the # symbol for a dot . ) If you do have a SIM but are having issues connecting to the internet it may be worth checking your settings. Check out this video for more info > o2guru#tv/25my (Again swap the # for a dot . )
@O2GuruTV no i got it from verizon.... so i think if i reset it i can acually make it work.. but as i said i have verizon.... so they dont have the sim cards...
do you think if i reset it.. it will work?... or should i go to the apple store at a mall or somewhere..?
@BlahBlahBlahCupcake1 You can try resetting the network settings. Go to > Settings > General > Reset > Reset Network Settings. Does that make any difference?
@O2GuruTV I dont know but i just did that now and it shut off my phone and then showed the apple sign and a bar below it...... and now i have to put my code in to unlock my phone....
well not really because usually for iphones wherever you go you have internet and its doing the same thing again.. im thinking i should go to the apple store at a mall... they will know what to do and probably will give me a knew one... or will just fix it
@BlahBlahBlahCupcake1 You can do. I would also recommend contacting your network provider for your internet settings. You may have to change the settings depending on what type of mobile plan you are on.
@haloreach3005 You will be able to activate the phone itself without a sim card. To actually start using the phone properly so you can get service and start callling and texting etc you would need a sim yes. If you have an existing account with us you can just activate the new sim and you will keep everything from your account. :)
@yveschayeb Blackberries back up in IPD format which is not compatible with the iPhone. Try converting the back up to a CSV file. You can download a programme called Magicberry. Once downloaded to your computer go to File > Open > Documents > Blackberry > Backups. Go to the address book and select the contacts you want and select export to CSV. This will create a readable backup of the contacts. Now use Google Sync to import contacts to the iphone. More info > bit#ly/10naL (Swap # for dot . )
@O2GuruTV I Don't Have Any Signal ( 0 Bars ) On My iPhone 4 With My O2 Micro Sim. I've Completed The Swap My Sim Form A Few Hours Ago And It Still Shows No Signal? I Feel Gutted As I Just Got My iPhone 4, 5 Days Ago. @O2GuruTV
@xCrazyGamerHD You may need to reset the phone for the new sim to fully kick in. Have you tried this? If it's still not working you could try the sim in another phone? Otherwise you may need to speak with CS to check it's gone through. Keep us posted
i live in england and i dont have a wall charger like you get in usa and ect so how do i charge it when i get the iphone 4 ??? ive been typing it in every where andmy last resort is youtube but i know smeone wont reply !! plz reply!
@necronhazzabazza17 Are you buying the device from the UK? If so the charger supplied will be with UK fittings. You can also charge the device by plugging it into your computer via USB cable. :)
i just bought an iphne frm my friend. i insertd the micro sim already. but the phone doesnt seem to have services. what should i do? and when i connect it to the computer, itunes cant detect the i phone. please help
@lakers4life91 We would not recommend restoring an iPod Touch 4G backup to an iPhone 4S as Apple themselves don't recommend doing it on a standard iPhone 4 due to it causing problems, so on an iPhone 4S it will likely cause further issues especially as the iPhone 4S will be running iOS 5
@lasiafpotato I wouldn't recommend it, when you get an iPhone through O2, we will give you a microsim that is custom built to work for the iPhone. Alternatively, if you are buying an iPhone from an external source, we would be more than happy to set you up with an iPhone tariff and microsim. More info on our iPhone tariffs can be found here bit#ly/qGFqQK (swap the # for a . )
@iMichaelPro Our CS team can sort you out with a micro SIM. They would activate it to your account so you have the same number. Contact details can be found here - j#mp/CallCS (Swap the # symbol for a dot .)
@rasull How to activate/sync is shown at the end but the actual synchronisation is not shown in the video as it can take between 15 and 30 minutes to complete.
Thanks very helpful. I followed steps but unfortunately they were interrupted when someone disconnected phone half way through synchronisation. No problem - i re-attached and all data from previous phone loaded fine. However phone not working. I have new mini sim in phone and old sim in iphone 3, whioch still works. I tried O2 site and they sent through a micro-sim code, but to old phone. What do i do with this code to get new iphone 4 with micro sim working?
@freedomphil999 Sounds like your micro sim needs to be activated. You can request this online or our customer service team can do this for you. I've sent you the link via message for the online request page.
lastly!!!does anyone know,if i download music from amazon (as I do currently) or itunes and then it its stored on my itunes,when I sync the phone and it goes onto my phone,is there an option on iphone to make the said mp3 a ringtone,as i am hearing alot of conflicting info.
@goswellings There is no option on the device that allows you to select one of your songs as a ringtone. If you want a ringtone you can either buy one from the iTunes store or use a ringtone maker. There are a few apps you can download for free. Just seach for ringtone maker in the app store.
hi there,great and informative video's,i will be getting an iphone 4 next week and already have an existing itunes account,my itunes library already holds over 30g of music,so do I just untick all my existing music to activite my new phone,so it doesn't end up uploading onto the phone and filling all the memory??can i still use this existing account???please help!thanks Goz
@goswellings Thanks for the kind comments, glad you find the video's useful. :) When syncing only tick the music that you want put onto the phone. You can use your iTunes account on more than one device. You can sync them to all have the same content or have different content on each. Hope this helps. :)
@trashy0240 You can just plug in and sync. To do this follow these steps - Open iTunes - Plug in device - Click on your device - Click the music tab at the top - Select the music you want to sync - Press apply at the bottom right hand corner. :)
@SamdogHD Hi. Information stored on iTunes through a previous back up can be put onto the iPhone 4 using the method shown in the video. Just select restore from back up and select your chosen back up point. :)
thanks!!! if i'm lucky i'm gonna get an iphone 4 very soon, but it's used so i just wanted to now how to activate it as a new iphone... and you vide helped me out :P
Wow...O2 is just getting good looking people for the Gurus then? XD Just like an Apple store. I wish I'd had this when I got mine. I lost my pin and couldn't open it, and it took me ages to manage to open it in the end XD
hey i know your number man
Ihelpiphoneify 3 weeks ago
emm, i kinda tried the code too many times on my friends iphone, now she wants me to fix it, beacuse it it is deaktivated. it says connect to itunes. is it the same thing as here i have to do. or somthing else?
Thegamersofnorway1 1 month ago
@Thegamersofnorway1 It's similar yes. You'll need to connect the device to iTunes and link it back up with your friends iTunes account.
O2GuruTV 1 month ago
do u have to have a sim to activate itunes?
TheMRrikyc 1 month ago
@TheMRrikyc No you don't but without a SIM card you won't be able to use most features on the device.
O2GuruTV 1 month ago
When I got my first iPhone 4.. I never got any sims card.. And I did plug it into my computer for iTunes... But for some reason wherever I go I don't have any Internet connection... But only in my house I do... WEIRD!!
BlahBlahBlahCupcake1 1 month ago
@BlahBlahBlahCupcake1 Do you have a SIM card now? Are you on O2? If so you can order one from here > bit#ly/vGTREx (Swap the # symbol for a dot . ) If you do have a SIM but are having issues connecting to the internet it may be worth checking your settings. Check out this video for more info > o2guru#tv/25my (Again swap the # for a dot . )
O2GuruTV 1 month ago
@O2GuruTV no i got it from verizon.... so i think if i reset it i can acually make it work.. but as i said i have verizon.... so they dont have the sim cards...
do you think if i reset it.. it will work?... or should i go to the apple store at a mall or somewhere..?
BlahBlahBlahCupcake1 1 month ago
@BlahBlahBlahCupcake1 You can try resetting the network settings. Go to > Settings > General > Reset > Reset Network Settings. Does that make any difference?
O2GuruTV 1 month ago
@O2GuruTV I dont know but i just did that now and it shut off my phone and then showed the apple sign and a bar below it...... and now i have to put my code in to unlock my phone....
well not really because usually for iphones wherever you go you have internet and its doing the same thing again.. im thinking i should go to the apple store at a mall... they will know what to do and probably will give me a knew one... or will just fix it
BlahBlahBlahCupcake1 1 month ago
@BlahBlahBlahCupcake1 You can do. I would also recommend contacting your network provider for your internet settings. You may have to change the settings depending on what type of mobile plan you are on.
O2GuruTV 1 month ago
do your sim card have to have service or a plan for this to work
haloreach3005 2 months ago
@haloreach3005 You will be able to activate the phone itself without a sim card. To actually start using the phone properly so you can get service and start callling and texting etc you would need a sim yes. If you have an existing account with us you can just activate the new sim and you will keep everything from your account. :)
O2GuruTV 2 months ago
i lost my blackberry but i still have the backup on my pc , i just bought a new iphone how can i restore the contacts from the backup ?
yveschayeb 2 months ago
@yveschayeb Blackberries back up in IPD format which is not compatible with the iPhone. Try converting the back up to a CSV file. You can download a programme called Magicberry. Once downloaded to your computer go to File > Open > Documents > Blackberry > Backups. Go to the address book and select the contacts you want and select export to CSV. This will create a readable backup of the contacts. Now use Google Sync to import contacts to the iphone. More info > bit#ly/10naL (Swap # for dot . )
O2GuruTV 1 month ago
i restored the information on my old itouch. instead. but i still need service. How do i get service?
MrAwesomeCaptin 2 months ago
@MrAwesomeCaptin Are you using an iPhone 4? Do you have an active Micro SIM? Any more information would be greatly appreciated.
O2GuruTV 2 months ago
I Cant Activate My O2 MicroSim, Help Me :( @O2GuruTV
xCrazyGamerHD 2 months ago
@xCrazyGamerHD Try submitting your details here > bit#ly/b0zocf (Swap the # symbol for a dot . ) The activation can take up to 24 hours.
O2GuruTV 2 months ago
@O2GuruTV Ok I'll Try That, Thanks :)
xCrazyGamerHD 2 months ago
@O2GuruTV I Don't Have Any Signal ( 0 Bars ) On My iPhone 4 With My O2 Micro Sim. I've Completed The Swap My Sim Form A Few Hours Ago And It Still Shows No Signal? I Feel Gutted As I Just Got My iPhone 4, 5 Days Ago. @O2GuruTV
xCrazyGamerHD 2 months ago
@xCrazyGamerHD Do you have signal now? The swap process can take up to 24 hours.
O2GuruTV 2 months ago
@O2GuruTV Nope Still No Signal, Done The Swap My Sim Process A Week Ago Now :( Any Ideas On What To Do?
xCrazyGamerHD 2 months ago
@xCrazyGamerHD You may need to reset the phone for the new sim to fully kick in. Have you tried this? If it's still not working you could try the sim in another phone? Otherwise you may need to speak with CS to check it's gone through. Keep us posted
O2GuruTV 2 months ago
@O2GuruTV Ok I'll Try It n Another Phone & What Do You Mean By CS? Thanks!
xCrazyGamerHD 2 months ago
@xCrazyGamerHD Ok let us know how it goes! Customer Service sorry :)
O2GuruTV 2 months ago
i live in england and i dont have a wall charger like you get in usa and ect so how do i charge it when i get the iphone 4 ??? ive been typing it in every where andmy last resort is youtube but i know smeone wont reply !! plz reply!
necronhazzabazza17 3 months ago
@necronhazzabazza17 Are you buying the device from the UK? If so the charger supplied will be with UK fittings. You can also charge the device by plugging it into your computer via USB cable. :)
O2GuruTV 3 months ago
i just bought an iphne frm my friend. i insertd the micro sim already. but the phone doesnt seem to have services. what should i do? and when i connect it to the computer, itunes cant detect the i phone. please help
BbonziFULL 4 months ago 2
@BbonziFULL Has the Micro SIM been activated? If not you can do so here > swapmysim#o2#co#uk/ (Swap the # symbols for dots > . )
O2GuruTV 4 months ago
i cant get the sim slot open
perigin3 4 months ago
@perigin3 Are you using the SIM removal tool supplied in the box? You do need to apply moderate pressure for the SIM tray to pop out.
O2GuruTV 4 months ago
@lakers4life91 We would not recommend restoring an iPod Touch 4G backup to an iPhone 4S as Apple themselves don't recommend doing it on a standard iPhone 4 due to it causing problems, so on an iPhone 4S it will likely cause further issues especially as the iPhone 4S will be running iOS 5
O2GuruTV 4 months ago
if i had a backup for ipod touch 4g could i use that back up for a new iphone 4s??(so all my app data and notes and stuff would transfer)?
lakers4life91 4 months ago
I have a blackberry but I want to buy an iPhone. If i cut my sim down to micro sim will it work on it?
lasiafpotato 5 months ago
@lasiafpotato I wouldn't recommend it, when you get an iPhone through O2, we will give you a microsim that is custom built to work for the iPhone. Alternatively, if you are buying an iPhone from an external source, we would be more than happy to set you up with an iPhone tariff and microsim. More info on our iPhone tariffs can be found here bit#ly/qGFqQK (swap the # for a . )
O2GuruTV 5 months ago
@lasiafpotato
if you cut the sim properly it will work.
brinder24 4 months ago
Thank you :D
toringolf 5 months ago
Why am I watching this? I don't even have an iPhone 4.
suddendeath95 5 months ago 22
@iMichaelPro can u sync pics and photots from an Ipod Touch?
on ur iphone?
Cheesefan12345678910 5 months ago
can you buy the iPhone from AT&T and then activate it to T-Mobile?
XxNoOneSpecialxX 5 months ago
@XxNoOneSpecialxX The handset would need to be unlocked by the original network before another networks SIM card will work in it.
O2GuruTV 5 months ago
Can I get my SIM converted/cut down into a micro-sim ?
iMichaelPro 5 months ago
@iMichaelPro Our CS team can sort you out with a micro SIM. They would activate it to your account so you have the same number. Contact details can be found here - j#mp/CallCS (Swap the # symbol for a dot .)
O2GuruTV 5 months ago
does it come with a sim card
wolfgray305 6 months ago
@wolfgray305 The iPhone 4, when purchased on O2, comes with a micro sim yes. :)
O2GuruTV 6 months ago
I would get iPhone 4 now because iPhone 5 is probably 4g so you expect a data plan of 50$! Too much and iPhone 5 will look the same I believe
leonardkills 6 months ago
Would you advise getting the iPhone 4 now or waiting for the iPhone 5? Thanks for the great video :)
stevencoughlan 6 months ago
cant you put the sim in the back too pls exlain!
nerotheheross10 6 months ago
Where is the activation part exactly, the syncing part?
rasull 7 months ago
@rasull How to activate/sync is shown at the end but the actual synchronisation is not shown in the video as it can take between 15 and 30 minutes to complete.
O2GuruTV 7 months ago
@rasull DERP!
jameseley 6 months ago
@jameseley DERP? get a life
rasull 6 months ago
How much do contracts cost and how much does activation cost?
TheSquishey 7 months ago
@TheSquishey Activation doesn't cost anything. If you'd like an idea of prices for contracts check out our website for the latest deals.
O2GuruTV 7 months ago
Thanks very helpful. I followed steps but unfortunately they were interrupted when someone disconnected phone half way through synchronisation. No problem - i re-attached and all data from previous phone loaded fine. However phone not working. I have new mini sim in phone and old sim in iphone 3, whioch still works. I tried O2 site and they sent through a micro-sim code, but to old phone. What do i do with this code to get new iphone 4 with micro sim working?
Thanks
freedomphil999 7 months ago
@freedomphil999 Sounds like your micro sim needs to be activated. You can request this online or our customer service team can do this for you. I've sent you the link via message for the online request page.
O2GuruTV 7 months ago
lastly!!!does anyone know,if i download music from amazon (as I do currently) or itunes and then it its stored on my itunes,when I sync the phone and it goes onto my phone,is there an option on iphone to make the said mp3 a ringtone,as i am hearing alot of conflicting info.
please advise,thanks GOZ
goswellings 7 months ago
@goswellings There is no option on the device that allows you to select one of your songs as a ringtone. If you want a ringtone you can either buy one from the iTunes store or use a ringtone maker. There are a few apps you can download for free. Just seach for ringtone maker in the app store.
O2GuruTV 7 months ago
hi,again thanks very much for answering that,I will I am sure be checking back for more info when I get my phone finally!!
i am glad the 02 guru video's are on youtube!
i just wish you could now help me make my mind up whether to get the iphone 4 in black or white!!!!...ha ha.thanks.
goswellings 7 months ago
hi there,great and informative video's,i will be getting an iphone 4 next week and already have an existing itunes account,my itunes library already holds over 30g of music,so do I just untick all my existing music to activite my new phone,so it doesn't end up uploading onto the phone and filling all the memory??can i still use this existing account???please help!thanks Goz
goswellings 7 months ago
@goswellings Thanks for the kind comments, glad you find the video's useful. :) When syncing only tick the music that you want put onto the phone. You can use your iTunes account on more than one device. You can sync them to all have the same content or have different content on each. Hope this helps. :)
O2GuruTV 7 months ago
Thanks dude
Ssj4Goku106 7 months ago
@Ssj4Goku106 No problem. :)
O2GuruTV 7 months ago
do you need an 'apple id' to put music on iphone 4, or can you just plug it in itunes like an ipod and sync music on to it?
trashy0240 8 months ago
@trashy0240 You can just plug in and sync. To do this follow these steps - Open iTunes - Plug in device - Click on your device - Click the music tab at the top - Select the music you want to sync - Press apply at the bottom right hand corner. :)
O2GuruTV 8 months ago
This has been flagged as spam show
for activating i-phone do you need itunes account??????????????
pans7themanPs3 8 months ago
hi can you activate an iphone4 without a sim?
TheSmoothCriminal201 8 months ago
@TheSmoothCriminal201 Hello. You do need a sim card to activate the device and use it on the O2 network.
O2GuruTV 8 months ago
uh theres no hole on the side of the phone..
Lechowicz28 8 months ago
does this work if your trying to transfer information from an itouch 3g to an iphone 4?
SamdogHD 8 months ago
@SamdogHD Hi. Information stored on iTunes through a previous back up can be put onto the iPhone 4 using the method shown in the video. Just select restore from back up and select your chosen back up point. :)
O2GuruTV 8 months ago
thanks!!! if i'm lucky i'm gonna get an iphone 4 very soon, but it's used so i just wanted to now how to activate it as a new iphone... and you vide helped me out :P
Truzzetyv 8 months ago
Wow...O2 is just getting good looking people for the Gurus then? XD Just like an Apple store. I wish I'd had this when I got mine. I lost my pin and couldn't open it, and it took me ages to manage to open it in the end XD
Hollenvaen 9 months ago
@Hollenvaen I'm sure Pieter will happy with your flattering comments. :) I'm glad you found the video useful even if it was a little late.
O2GuruTV 9 months ago
@O2GuruTV Are you ever doing a Sony Erricson X8 series? My partner needs this desperately as he is quite a technophobe XD
Hollenvaen 9 months ago
@Hollenvaen Yeah, we'll be looking to do this device around October time. Keep an eye on our website for any updates. :)
O2GuruTV 9 months ago
Hi, a couple of things to check - are you using the latest version of iTunes? have you tried syncing with another computer?
O2GuruTV 10 months ago
my iphone 4 won't sync on the computer help??
ryankohcrab 10 months ago
So does the sim card come in the box or do you need one from a phone provider?
J911F927K3253 10 months ago
@J911F927K3253 If you've bought your iPhone 4 from O2, you should have received a SIM with it. If not, just give us a call or visit an O2 store.
O2GuruTV 10 months ago
Thanks. This helped.
Sesshomaru24U 11 months ago
@31jeffburton, Yes, you'd require the itunes software on your PC.
o2ukofficial 11 months ago
So I'm geting my verisoin I phone4 soon do I still have to use iTunes? My pc won't open iTunes... Or paint lol it's about 5 or 6 yrs old lol
31jeffburton 11 months ago
i don't have 2 do all that sim stuff cuz mines on verizon :)
JOHNBASS117111 11 months ago
If you've got a new sim, take a look here swapmysim.o2.co.uk to swap your sim or alternatively you can contact our customer services as well.
o2ukofficial 1 year ago
i bought an iphone 4 but when i try to activate it with my sim, it says i need original sim
mikebos40 1 year ago
i bought an iphone 4 but when i try to activate it it says i need original sim
mikebos40 1 year ago
thanks
jesscawang789 1 year ago
Hi jacob961000, the micro-sim comes seperately but at the same time when you purchase the iphone4 handset.
o2ukofficial 1 year ago
does the simcard come with the iphone 4
jacob961000 1 year ago
thx peter.
mohsenafshari5 1 year ago
Do u have to put the sim in first befor u can activate it cos I don't have a sim yet how much would it cost to buy a pay as u go micro sim on o2
legomotion123 1 year ago
mine didnt come with the micro sim card
whumper88 1 year ago
It does not work for me.
I bought a new iphone 4. I went home, downloaded itunes from Apples website.
I popped in the micro sim, connected the Iphone to the computer, and... nothing
I can copy images from the phone to my computer (but this beeing a brand new phone, there are none). But in Itunes it doesnt register.
The phone itself is only open for emergency calls (no apps or anything).
I tried reinstalling itunes, updating the driver, even deleting the driver and installing again.. nothing
afamnz81 1 year ago
thanks man
TheNextProduction 1 year ago
Thanks dude :)
Ew0nk11 1 year ago
but pie is not easy to make unless your a cook :) ???? good review
khanfamilyuk 1 year ago 4