I have no doubt Nefful Malaysia might have a great product to sell at 5-star price. But Nefful Malaysia's customer service is so bad that we need to take all the stars away.
* accuse member damaging defect item
* take 2-3 months for exchanging defect item. claiming that only Japan office can approved the exchange. Then Japan office should set-up an online service or store to serve us direct, since Nefful Malaysia are not able to serve their customer.
Pyramid Scheme
Multilevel Marketing Scheme
Rip Off
Don't buy it
pf91rodman 1 year ago
GOOD PRODUCT, EXPENSIVE PRICE, BAD SERVICE
I have no doubt Nefful Malaysia might have a great product to sell at 5-star price. But Nefful Malaysia's customer service is so bad that we need to take all the stars away.
* accuse member damaging defect item
* take 2-3 months for exchanging defect item. claiming that only Japan office can approved the exchange. Then Japan office should set-up an online service or store to serve us direct, since Nefful Malaysia are not able to serve their customer.
ongray217 3 years ago
who do you think you are ?
Shut the fark up
wai0701 3 years ago
Do you speak to the right person?
Perhaps you may refer to Customer Service :
Please Contact +603-2031 1177
(Ext:102 -) , (Ext:104 -) ,
(Ext:103 Ivy) ,
(Ext:105 Hui Sha)
(Ext:106 Doris )
(Ext:107 Carren )
kellyphang 2 years ago